Harmony Email & Collaboration
Check Point Software TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Seamless Email filtering with Harmony Email & Collaboration
Easy way to protect your email and collaboration suite
Harmony Email & Collaboration suite ensure that you mail is protected with the highest standard and with a strong integration with office365 for every aspect!
Phishing emails significantly drop with effective filtering features
What is our primary use case?
What is most valuable?
The best features Check Point Harmony Email & Collaboration offers are definitely the phishing filtering.
The phishing filtering feature is valuable for me because it stops most of the phishing emails before they hit the users' inboxes, ensuring that users don't see the infected or phishing emails. It's really good at its job, so it stops at least 99% of the emails that come into our organization.
Check Point Harmony Email & Collaboration has positively impacted my organization as it has definitely cut down on the amount of phishing emails that are being delivered to users' inboxes.
We have seen a drastic number of reductions of successful phishing attacks, with metrics showing it stops about 99% of the attempted emails before they hit the user's inbox.
What needs improvement?
I don't think Check Point Harmony Email & Collaboration needs improvement; it just does what it's supposed to do.
I don't want to add more about the needed improvements.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for one year.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration has been very stable for me; I haven't noticed any downtime at all, and even if there's downtime, it fails open, so it won't impact emails.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is good, as you pay per user, so it scales automatically as the organization grows.
How are customer service and support?
I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them.
Which solution did I use previously and why did I switch?
I previously used Microsoft Defender before Check Point Harmony Email & Collaboration, but we switched because it was very time-consuming to tune properly, and also, most of the emails were delivered to users' inboxes and then removed afterwards.
How was the initial setup?
My advice for others looking into using Check Point Harmony Email & Collaboration is that it's very easy to set up. I think the setup was done in 30 minutes, so if you decide to go for it, there's not much consideration to be done, actually.
What was our ROI?
I have definitely seen a return on investment, as there are fewer incidents after deploying this software. We have gone from three to four successful phishing attacks every year to a maximum of one.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is that it's licensed per user, and the price is fair. The pricing is very good and easy.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
I can give a specific example of how Check Point Harmony Email & Collaboration has helped me stop phishing or spam. We bought this product because Microsoft Defender let through phishing attempts, and one of our users clicked that one. So we looked for a vendor to assist us with additional filtering on our incoming emails. Since we implemented Check Point Harmony Email & Collaboration, it's been great. It stops most, if not all, of the phishing attacks against us.
I would rate Check Point Harmony Email & Collaboration a 10 out of 10.
Fantastic spam / phishing capabilities
Easy to implement, great GUI and reporting
Easy and Reliable Email Protection
Robust email protection strengthens security posture while saving time
What is our primary use case?
The main use case is to provide email security and implement email security for Office 365, integrating with Microsoft Office 365 for incoming and outgoing emails, as well as for lateral movement email and east-west email traffic, which includes internal emails, allowing all these emails to be monitored and inspected by Check Point Harmony Email & Collaboration.
Integration with Microsoft Office 365 is very straightforward, requiring just a few clicks and global admin credentials of the Microsoft Office account, enabling us to integrate Office 365 in just a few clicks, making it a straightforward process.
What is most valuable?
Check Point Harmony Email & Collaboration offers AI-driven inspection of emails, which can scan for malicious traffic, malicious email attachments, phishing links, or phishing mails, and importantly, it provides protection against password-protected files, allowing inspection of email attachments that are password-protected due to its AI-driven features, along with sandboxing capabilities to detect zero-day attacks.
On the dashboard, I see hundreds of emails that got quarantined due to malicious content, including malicious attachments, phishing mails, or identity impersonation, and these types of malicious mails got quarantined and blocked at the edge.
By implementing Check Point Harmony Email & Collaboration, it has helped the organization protect against malicious emails entering the network, allowing users to browse only clean emails, which has improved the security posture and saved unnecessary time by preventing disruptions in the network, indirectly aiding the organization's growth.
What needs improvement?
I would suggest that support for other third-party email service providers would be great because coverage is currently limited to only Office 365 and Google Suite, and expanding support to other email platforms would enhance integration possibilities for Check Point Harmony Email & Collaboration.
For example, some clients are using old legacy email service providers such as IBM Notes, which cannot be integrated with Check Point Harmony Email & Collaboration as it currently only supports Office 365 and Google Suite, thus impacting workflow when needing integration with those other email solutions.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for one year and have implemented Check Point Harmony Email security.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is stable in my experience.
What do I think about the scalability of the solution?
The scalability of Check Point Harmony Email & Collaboration is good, as it can integrate SaaS applications and Office 365 very smoothly. I estimate that around 2,000 users in the organization are protected by Check Point Harmony Email & Collaboration, ensuring they remain safe from phishing mails or any malicious attachments, leading to no further disruptions in the network, which is beneficial for the organization.
How are customer service and support?
Customer support for Check Point Harmony Email & Collaboration is quite good.
I rate customer support nine out of ten because I believe there should be some improvements regarding response time from the OEM.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Check Point Harmony Email & Collaboration.
How was the initial setup?
The initial setup with Check Point Harmony Email & Collaboration is straightforward and can be completed within less than 15 days, allowing us to perform its POC and get it inline the following week.
What about the implementation team?
We have a business relationship with Check Point Harmony Email & Collaboration as we are partners.
What was our ROI?
Money is saved because there are no business disruptions, ensuring everything runs smoothly as unwanted malicious attachments and emails are blocked at the perimeter, preventing them from being delivered to users, which allows users to safely browse their emails without problems, thus saving unnecessary time and helping the organization focus on their desired tasks.
What's my experience with pricing, setup cost, and licensing?
The experience with pricing and cost is acceptable; Check Point is a little bit expensive compared to other vendors, but the cost justifies itself.
What other advice do I have?
I recommend others looking into Check Point Harmony Email & Collaboration to go with this good solution, keeping the settings on best practices which are already set for all policies by default, and for integration, just need global admin credentials to integrate into Office 365, which is very smooth.
I rate Check Point Harmony Email & Collaboration 10 out of 10.