The main use case for Check Point Harmony Email & Collaboration is addressing numerous issues my customer faced with phishing emails and malware that was pushed into their system. They were using Microsoft Defender as a standard security for their email services, so they wanted to implement a more focused solution for Email Security.
Harmony Email & Collaboration
Check Point Software TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Improved email security and user awareness reduce data breaches significantly
What is our primary use case?
What is most valuable?
When Check Point Harmony Email & Collaboration was chosen, the specific features that stood out to my customer were the integration of solutions with Office 365 as email service wherein Check Point excelled. They have a very tight integration with Microsoft Office 365.
The customer ended up purchasing just the email component initially. The comprehensive and unified protection across users, devices and applications under various parameters is entirely a USP for Check Point Solution. Apart from the standard security such as email security, endpoint security, browser security, mobility security and the enhanced visibility of the solution in a single pane of glass through a unified portal, these are the basic features. What stood out was where the solution excels in providing customer reports of users sending mails to non-domain email addresses, which was showcased during POC.
Reporting on users sending emails to non-domain email addresses helped the customer because they were unable to stop emails going to non-domain due to their business requirements. They had many vendors using non-domain specific Email IDs such as gmail.com or hotmail.com, which they couldn't block. Instead of blocking, they wanted to monitor people sending emails to non-domain email aliases. There had been cases of data breaches where customer users were sending IP data to users outside the organization. The customer wanted intervention, and if they couldn't block this practice, they wanted something that could be monitored by the IT team.
They formed a group of three people wherein all emails sent to non-domain specific email addresses were reported weekly, later changing to daily reports. This allowed them to clearly pinpoint how many users were sending out emails and identify clear offenders of sending print emails, even after being advised not to.
The measurable reduction in risky email behavior improved once users realized there was a system in place. During POC, they discovered some malware that was pushed to their system to check the solution's efficacy. These files passed through Defender but were caught by Check Point Solution, demonstrating the efficiency of Check Point Harmony Email Security.
Check Point Harmony Email & Collaboration has positively impacted my customer's organization overall because once the system was implemented, there was a proper reduction in the number of data breaches and phishing emails.
What needs improvement?
I don't see any incoming pain points regarding Check Point Harmony Email & Collaboration. It has been a leader in Magic Quadrant already for 24 and comes from Check Point, a well-known vendor loved among tech people. For tech people who want to dive deep into self-servicing capabilities, Check Point could improve in this area. In terms of user experience, it has limited self-servicing capabilities for end users. A bit more customization would be great as.
For how long have I used the solution?
My customer has been using Check Point Harmony Email & Collaboration for one year now.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is stable in my customer's environment with no downtime or reliability issues. When the demo POC was set up, most of the solution took place. Once the order was approved and the licenses were delivered, we only needed to upload those licenses into the customer's admin account, as all the policies and other configurations were already in the system.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration is fully scalable. This is the first year, so there haven't been many additional users. We are looking forward to the next year when the renewal comes up. The product grows with the company and the organization structure.
How are customer service and support?
Customer support for Check Point Harmony Email & Collaboration has been excellent. We were able to fine-tune most of the queries the customer had without requiring Check Point vendor support. There have been no bugs or formal issues needing vendor support. Check Point has everything in place according to standard policy, including email, phone support, text support, and community support from fellow users. The product has been running smoothly and reliably, so the customer hasn't required any support.
Which solution did I use previously and why did I switch?
Before Check Point Harmony Email & Collaboration, my customer was only using Microsoft Defender.
How was the initial setup?
The initial setup with Check Point Harmony Email & Collaboration was straightforward since the customer was well aware of the use cases. We simply needed to fulfill those use cases, which was done easily with documents available in communities and community pages, along with clearly defined documentation on how to address common problems in the system.
What was our ROI?
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup costs, and licensing were competitive and clear for my customer. Everything was well defined with proper SKUs, starting with all the modules they were looking for, including Check Point Email and a web solution.
Which other solutions did I evaluate?
My customer evaluated Barracuda and Cisco IronPort before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
Check Point Harmony Email & Collaboration integrates seamlessly with other cloud services my customer uses, especially with Microsoft O365.
The metering and billing experience was transparent and easy to manage with an annual contract structure.
The procurement process was straightforward. After the joint meeting with IT and procurement teams, a consensus was reached among the Check Point call manager, myself, and the customer stakeholder. Price negotiation was completed in a single day, and the PO was released within a week.
My advice to others considering Check Point Harmony Email & Collaboration is to have a clear understanding of their requirements. The solution offers numerous services, so potential users should have their use cases prepared. They should conduct a pilot project, demo, or POC aligned with those use cases to determine which services they require. While the tools are managed through a single console, they are priced separately, and advanced features could be costly.
I rate Check Point Harmony Email & Collaboration 10 out of 10 due to its ease of installation, solution capabilities, integration with other solutions, and Check Point's leading support in Cyber Security. The tool provides an extra layer of security to endpoints and offers proactive protection from cyber threats.
cloud based email security and collaboration protection solution
and also the learning curve for the beginner is not straight forward
Checkpoint Harmony: Protecting Emails beyond the Providers
Boosting email protection with checkpoint harmony email and collaboration.
AI-driven email protection secures data and prevents threats with seamless integration
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
How Avanan Catches the Bad Emails Others Miss(Email Guardian)
Strong Protection for Email and Collaboration Tools — Harmony Review
Secures email communication with advanced sanitization features
What is our primary use case?
I use Check Point Harmony Email and Collaboration to protect email security. It is used as an email secure gateway to protect and scan emails.
What is most valuable?
The sanitization feature of Check Point Harmony Email and Collaboration is valuable. The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
What needs improvement?
The sanitization on the file needs improvement.
For how long have I used the solution?
I have been using Check Point Harmony Email and Collaboration for two months.
What do I think about the stability of the solution?
Check Point Harmony Email and Collaboration is highly stable.
What do I think about the scalability of the solution?
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
How are customer service and support?
Customer support is of high quality, as the local team from Check Point is very helpful.
Which solution did I use previously and why did I switch?
I used a couple of solutions before but cannot specify which ones. I switched to Check Point primarily due to good integration with Microsoft 365.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The deployment was done through an integrator.
What was our ROI?
I see a return on investment from the beginning because I removed two items.
What's my experience with pricing, setup cost, and licensing?
The pricing is lower compared to what I used before.
What other advice do I have?
Knowing what you need from the solution is important because Check Point Harmony Email provides comprehensive protection for email security.
Overall, I would rate it ten out of ten.