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Avanan Review
What do you like best about the product?
The support and the tool is what I like best. The capability of quarantining emails on demand.
What do you dislike about the product?
There isn't anything particular I dislike from Avanan. I appreciate everything that is being offered.
What problems is the product solving and how is that benefiting you?
Phishing emails, analyzing emails, and searching for emails. This also helps us quarantine specific emails, Data Loss Prevention, etc.
Recommendations to others considering the product:
This is a great tool. Highly recommended.
Verry easy to use, very accurate, feel safe
What do you like best about the product?
That it works, that simple monitor is there it works, there are no complicated settings or configuration
What do you dislike about the product?
There are no areas or comments on this topic.
What problems is the product solving and how is that benefiting you?
Monitor phising emails, malware, non trust files attachments. No attacks or attempts of, we are always ahead of the game preventing sites or attacks
Effective Email Analytics
What do you like best about the product?
The console is very straightforward, quarantining and releasing emails is a breeze and custom query creation is great.
What do you dislike about the product?
There are some issues tracking resolved items on the dashboard.
What problems is the product solving and how is that benefiting you?
As an MSSP we needed a robust and accessible multi-tenant Email security tool. This checks all our boxed and allows us to prevent any email attacks.
Recommendations to others considering the product:
The software has been easy to use to monitor email as well as perform any compromise investigations.
Amazing Service and Easy To Use Dashboard
What do you like best about the product?
The ability to get real time notifications, being able to see who's receiving the bulk of the phishing attempts. That helps us understand potentially who's using their work machine for more than just work. It's helped us track down users and inquire about what they are doing on their machines.
What do you dislike about the product?
Haven't had anything bad to say yet, product works exactly how it's intended, but if I had to say something, it would be nice to have the ability to sort through all of the alerts in an easier way. Right now, yes you can filter by type of event, but if the GUI allowed for a better structure to see the events in a different way, it would make the product that much better.
What problems is the product solving and how is that benefiting you?
Additional email filtering; the company receives a lot of phishing and scams through email. Benefits realized is being able to see which email addresses are receiving the most spam/phishing attempts. It also scans Microsoft Teams conversations which is a huge plus because my company is just now getting heavy into it.
Flip the switch and let the magic begin!
What do you like best about the product?
It immediately begins to filter through emails pulling out phishing, spam, etc. When it finds a suspicious email, it will notify both the administrators the recipient and the recipient can request the email be restored if they believe it to be a legit email. We can then take the email, open it in a sandboxed environment before restoring the email back to the user.
What do you dislike about the product?
So far I do not dislike anything about it.
What problems is the product solving and how is that benefiting you?
With our previous product, we had a lot of false negatives. We were consistently having to restore items from quarantine. This product does an excellent job of catching actual phish and spam, and catches very few legit emails.
They Truly catch what Microsoft fails to catch
What do you like best about the product?
The install was as simple as logging in. I feel very protected with Avanan
What do you dislike about the product?
have not found anything i dislike so far
What problems is the product solving and how is that benefiting you?
Avanan stopped our impersonation emails that were getting sent to staff
Great product for any IT Department toolbox!
What do you like best about the product?
Avanan runs smoothly behind the stage working to weed out any phishing attempts Microsoft may have missed. Organizational users don't even know its running in the background. As IT professionals we appreciate the UI for monitoring our email systems. However one of the best features Avanan provides is customer support! Any issue you have they respond quickly and accurately address your concern.
What do you dislike about the product?
At this moment in time, nothing. I plan on running Avanan throughout my organization for years to come!
What problems is the product solving and how is that benefiting you?
A major hurtle we previously experienced was the amount of phishing attempts making their way through to our end users. With all the training we've provided our users, some of these emails masked themselves very well leading to user click-throughs. In order to prevent this, we attempted to further tighten down Microsoft's filter.. This led us to massive amount of false-positive emails being blacklisted which caused frustration throughout the organization. Avanan uses AI technology to intelligently determine the email's authenticity and automatically decide if it should pass it on to the user.
As powerful as it is easy to use.
What do you like best about the product?
Easy Setup, Clean GUI, easy to train end users. Very fast alert feedback that other solutions don't catch.
What do you dislike about the product?
Could use more customization for MSP use
What problems is the product solving and how is that benefiting you?
Avanan assists in tracking breached accounts, as well as providing an additional layer of mail security. It's ease of setup makes it a very popular choice.
Recommendations to others considering the product:
Give it a shot, you'll be impressed with the ease of use!
Great product
What do you like best about the product?
This product is a considerable step up over Microsoft ATP. It does a great job, but the one thing I wasn't expecting that is amazing is that is has also helped us catch accounts that have been compromised across our client-base. We have gotten alerts that let us know what an account was compromised and sending spam mail before any major damage has been done when it would have taken users many hours (or days) to report anything.
What do you dislike about the product?
So far not a lot to like. The only thing we have run into so far is that we had to separate our own domain from our MSP tenant for security reasons (to not allow all of our technicians control or visibility over our internal domain). I would prefer if there was security to allow only specific users access to specific domains to avoid having to split it off into a separate account.
What problems is the product solving and how is that benefiting you?
It is catching considerably more spam and phishing attempts than other products we have used, and also alerts us much earlier if someone has been compromised.
Easy to Implement - Impactful Results
What do you like best about the product?
Once deploying Avanan Cloud Security, we noticed a drastic improvement in Phishing prevention. Users enjoyed the solution as well as IT.
What do you dislike about the product?
I wish I could transfer spam filtering from Microsoft to Avanan instead of just Anti Phishing.
What problems is the product solving and how is that benefiting you?
Phishing and BEC.
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