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Harmony Email & Collaboration (Avanan)

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

569 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    yahaya Shehu U.

Powerful and User Friendly Email Security GUI

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
-It is scalable and very easy to use/navigate.
- It has various features that provides me with an overview of my enterprise email security.
- It was very easy to integrate to SIEM
- Their Customer Experience is fantastic.
- The Implementation was carried out in hours which exceed my expectation.
What do you dislike about the product?
- The solution is a bit costly even though the solution is robust.
What problems is the product solving and how is that benefiting you?
- Solving the problem of BEC and Providing me with enterprise risk dashboard in terms of user activity.


    SanjeevKumar20

The invisible, multi-layer security enables full-suite protection for cloud collaboration solutions

  • June 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Harmony Email & Collaboration to prevent malicious emails from reaching inboxes, guarding against the attacks of threat actors.

We have also enabled a data leakage policy based on our client's needs, with hundreds of predefined and custom data types.

Below are the security elements of Harmony Email & Office which we use in our client environment.

  • Anti-phishing for incoming and internal emails.
  • Complete known malware and zero-day malware prevention (Sandboxing)
  • Attachment sanitization (CDR, Threat Extraction)
  • Malicious URL protection (URL Protection)

How has it helped my organization?

The below features have improved our client experience:

  • Anti-phishing for incoming and internal emails.
  • Complete known malware and zero-day malware prevention (Sandboxing)
  • Attachment sanitization (CDR, Threat Extraction)
  • Malicious URL protection (URL Protection)

It protects cloud email and collaboration suites from cyber-attacks that evade default and advanced security tools. Its invisible, multi-layer security enables full-suite protection for cloud collaboration solutions such as Office 365, G-Suite, Teams, and Slack.

What is most valuable?

The main features are as follows

Harmony Email & Collaboration secures major file-sharing services such as Google Drive, ShareFile, OneDrive, Sharepoint, Box, and Dropbox from malware, ransomware, and east-west attacks. It also prevents accidental or malicious data loss.
Mainly, we are using Harmony Email & Collaboration to detect sensitive data sharing via email and other collaboration apps, and immediately limit data exposure. It enables the enforcement of a data leakage policy in our client environment, with predefined and custom data types.




What needs improvement?

  • Phishing incidents and functionality bugs are misrepresented and can lead to inconsistent email encryption, affecting user experience and potentially compromising security.
  • This product should prioritize a zero-trust approach.
  • There are unexplained settings in the security console that lack proper documentation or explanation from the vendor, leaving users without support.
  • For instance, the back-end query language used to process user-based phishing reports is not documented.
  • Additionally, certain features, such as the inability to whitelist DLP events by user, are lacking and their inclusion would reduce unnecessary alerts.

For how long have I used the solution?

I have been using this for more than a year.

What do I think about the stability of the solution?

It is 100% percent stable and secure.

What do I think about the scalability of the solution?

I have a really good impression of the scalability as it protects more of the Office 365 suite than just email. I appreciate that system logs capture when someone views the body of an email. It is reasonably priced for the coverage it provides.

How are customer service and support?

Customer support and vendor engagement is really good in comparison to other vendors.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have multiple clients. We use Check Point Harmony Email & Collaboration for one of our clients.

How was the initial setup?

It is a much simpler product to set up and support compared to other vendors we have reviewed. It does a much better job of blocking phishing with little to no customization. This product just works out of the box without needing any specific fancy rules.

What about the implementation team?

We have our Professional Services who do implementation-related pieces for our clients. It's really good in comparison to other vendors.

What's my experience with pricing, setup cost, and licensing?

It is very easy to implement and it can see actions taken by Harmony and Microsoft 365 in a single console. It is cost-effective and works well for many of the budget constraint enterprises.

What other advice do I have?

It has an extremely high success rate of keeping junk/spam/phishing emails out while allowing the right emails through. The setup is extremely easy. Vendor Engagement and webinars are always happening- Check Point has monthly new feature meetings, so overall I am having a great experience.


    Rahul Kamble.

Offers complete detection and simple management and is a user-friendly solution

  • May 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Check Point Harmony as a security using one solution for both mobile and app development. If we use email security like Office 365, Microsoft Office 365, or G-Suite, we can protect all incoming emails from Microsoft Exchange and stop spam mail with all kinds of security check policies with Check Point Harmony.

How has it helped my organization?

It's very effective as a solution to prevent mobile app threats. It has a mobile MDX, mobile detection, and response session.

As a comprehensive solution, Check Point offers a very granular and best-in-class experience. Compared to competitors like Fortinet, Trend Micro, Palo Alto, and Cisco, Check Point provides a superior solution according to both the MITRE and Gartner frameworks.

For example, in a recent attack simulation, Check Point only allowed ten malicious emails through, while Fortinet allowed 1500 and Cisco allowed 1800. Check Point's email attack ratio is nearly 0.10%, while others range from 1% to 3%. This demonstrates Check Point's superior email filtering capabilities.

Check Point's email cleaning ratio is 99.9%, significantly higher than the 98%, 95%, or 93% of its competitors.

Moreover, Check Point Harmony Email incorporates AI technology within its security features.

Harmony Email & Collaboration (HEC) provides full protection and addresses zero-day files. It's the best solution available, as others don't offer protection against zero-day attacks and rely on signature-based solutions. HEC is truly the best option.

What is most valuable?

The sandbox solution is provided by Check Point. It offers complete detection and simple management and is a user-friendly solution. It has zero impact on user experience and privacy.

It helps detect malware, phishing attacks, and malicious calls and emails. It prevents man-in-the-middle attacks and protects corporate assets and resources. Harmony Mobile also blocks network access attempts to corporate resources, protecting our assets.

There is one feature that is robust: it detects OS vulnerabilities.

What needs improvement?

Check Point could improve its marketing strategy. They need to better reach customers and partners, providing more demonstrations and proof-of-concepts (POCs) to raise awareness and drive business growth.

For how long have I used the solution?

I have been using it for ten years.

What do I think about the stability of the solution?

It's very stable. Check Point Harmony is a stable and consistent solution.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. There are around a thousand end users.

If we increase emails, we can increase the number of users in the system.

How are customer service and support?

We get good support from Check Point. Whenever we implement anything and require technical assistance, we receive good support.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup can be completed within minutes. There's no need to install any agent or software on your system. It's configured behind your existing email solution, like Microsoft Exchange.

Your emails will first go through Microsoft Exchange, then through the Check Point agent, and finally, the clean emails will be delivered to the endpoint.

What's my experience with pricing, setup cost, and licensing?

The cost is similar to other competitors. It's not much higher.

It's around INR 2,000 to INR 4,000 per mailbox.

There are no additional costs.

What other advice do I have?

I would recommend Check Point Harmony solutions to customers. It's easy to deploy, and it's in a good position in the MITRE framework as well as a Gartner leader.

Overall, I would rate the solution a ten out of ten.


    Gaursha M.

The most easy to use email protection solution

  • November 30, 2023
  • Review provided by G2

What do you like best about the product?
Harmony Email and collaboration proved out to be a very helpful solution overall for my organisation and it has very easy to use dashboard.
What do you dislike about the product?
Delayed support from the company
Would like to see more integrations supported soon
What problems is the product solving and how is that benefiting you?
Protecting myself online with the growing phishing trend nowadays is really a challenge and Harmony Email solution helped me achieve that.


    Ishant G.

Dependable Email security solution for your organization

  • November 24, 2023
  • Review provided by G2

What do you like best about the product?
The deployment of this product is very easy and required minimal efforts.
The spam protection works efficiently.
What do you dislike about the product?
Faced some glitches in the platform while performing actions in admin dashboard.
What problems is the product solving and how is that benefiting you?
Harmony email & collaboration helped me in securing my organization from spam and phishing emails.
The dashboard being so user friendly delivers great user experience for us.


    Rakesh J.

Best ever Email Security Platform by Checkpoint

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Hello, I have been using this Harmony email security for the last 6 months, and trust me this platform provides you best-in-class email security to ensure zero impact on your security. This is the best option to replace your legacy email security solution with an advance security platform.
What do you dislike about the product?
There is no point in adding here as the platform is best in class.
What problems is the product solving and how is that benefiting you?
Harmony email platforms help you to reduce spam, spoof, and malicious emails coming inside your organization. By providing AI-driven security, the platform also has some value-added features and services such as DLP over emails, Anamoly protection, Anti-malware engine to protect malicious emails from being delivered to the end user. Post-delivery protection using CDR feature.


    reviewer2584944

Good for preventing phishing with a nice dashboard and Explore page

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to prevent any phishing emails from reaching out to the end users. We also use it for URL protection and DLP, to protect the end users from ransomware attacks, and to avoid any issues that halt business activities.

We used to have another solution for email security and we used to find so many issues while using it. We could not stop some phishing emails from getting into the user's mailbox and were worried about losing data. We had to work on fine-tuning the solution all the time to avoid the issues. We came to know about Check Point and wanted to try for email security.

How has it helped my organization?

We have blocked more phishing emails since we started using Check Point. The solution works brilliantly in filtering and the amount of information provided is unmatched and helped us in various ways.

The Explore page provides multiple options for searching for emails and other information. Quarantine/removing from Quarantine has become so easy with search options

The dashboard provides information to investigate more about malicious activity and blocked emails.

Check Point has become our go-to solution for most of our issues.

What is most valuable?

We like the email search options, availability of information on various aspects, algorithms, and AI models that provide pretty useful data - and the list goes on!

The email search/explore option helped us find the required emails and logs easily with multiple filters to use.

Information provided in each and every email is very useful for investigating any activity. We do not have to use multiple websites for that information since everything is provided in Check Point itself.

AI-based models and algorithms provide more accurate and useful information.

What needs improvement?

It would be good to have the option to export the respective record data from dashboards or logs to .csv or other files. That will help in creating more filters and analyzing the data.

Providing more Training videos and documentation will be helpful for beginners to understand how checkpoint works.

For how long have I used the solution?

I've used the solution for the past eight months.

Which solution did I use previously and why did I switch?

We used some other email security tools and we used to have multiple issues with email filtering and available information. We do not see any of those issues after using Check Point.

What's my experience with pricing, setup cost, and licensing?

We are good with the licensing.

Which other solutions did I evaluate?

We directly chose Check Point since we could not find any better alternative.

What other advice do I have?

It is the perfect one-stop solution for securing the organization!


    reviewer1093134

Reduces spam, offers excellent reporting, and has good management capabilities

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for the protection of email from phishing attacks, spam, and malicious email-related activities.

It detects and blocks the most advanced phishing attacks across inbound, outbound, and internal communications, in real-time, before the attack succeeds.

The solution is used for email protection, providing IT administrators with a great amount of information about possible attacks faced by the organization, and logins by users.

It also has a high level of detail in its reports, facilitating the management and detection of possible threats to the security of the organization.

With the addition of the DMARC module, it makes it much easier to monitor the security policies applied and provides visual information about the type of traffic received, avoiding domain spoofing.

How has it helped my organization?

The number of phishing and spam emails has decreased and email security has improved by 80%. The IT team has noticed a great improvement in the number of emails received and a decrease in attacks. The helpful alerts generated by HEC facilitate the management and response.

Thanks to its dashboard, it displays detailed information about detected activities, suspicious logins, span deletions, or phishing detected and blocked with a high level of detail. The level of reporting detail facilitates threat management; now the organization has an additional layer of protection for end users.

What is most valuable?

The ease of management and intuitive administration are excellent. Thanks to its dashboard, the most valuable thing is the detection capability provided by this solution. The level of detail offered by Harmony is unique, to the point of showing the differences between what is detected by Office 365 and what is detected by HEC. The organization relies on this email security solution and facilitates the protection of all end users, decreasing security breaches by malicious actors.

What needs improvement?

The integration with Gsuite could be improved, especially when reporting the amount of emails it manages to filter. It could be improved to obtain a greater level of detail, unlike Office 365, which offers an extreme level of detail and facilitates the management and comparison of what is happening with respect to the mail. Its integration with Gsuite is simpler and has that point against it, however high levels of detail can be obtained in the reports of the solution. On the other hand, the ease of administration and threat detection capabilities are its strong points, and it stands out from other solutions that I have had the opportunity to test before.

For how long have I used the solution?

Currently, this solution has been used for the last tree years.


    Jason J.

Avanan Review Trusted Business Solutions

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
The portal is very simple to navigate and quickly see and resolve any issues. The ability to see all issues in a simple display and then forensically see very detailed analytics of each item makes security very quick to review and saves valuable time for security team to manage. Reports are also very good and display key information for management
What do you dislike about the product?
I dont really have anything to say here.
What problems is the product solving and how is that benefiting you?
We can provide customer reports automatically and these show useful information to managemnt so that they can see the product is working well.


    Eric B.

Avanan Cloud Email Security - Great overall email security product

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use. Functionality is superb. Dashboard can see both MS email tracing and Check Point.
What do you dislike about the product?
None that I can think of at this moment.
What problems is the product solving and how is that benefiting you?
Basic MS Security with no added features, can still allow spam/scam/phishing types emails through and raises concern on the education of the end-users to ensure that they understand what traits of an email to catch if it is not legitimate.