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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

574 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jacob Ira A.

Takes all the fun out of email security, in a good way

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
Most of the actions are done automatically. Seems to be very efficient with a low false positive rate
What do you dislike about the product?
The fact that it is needed at all, but it is.
What problems is the product solving and how is that benefiting you?
Rather than creating filters manually, this does most of the job and I have to only add exclusions


    SanjeevKumar20

Enables us to efficiently and confidently implement necessary solutions for our various email configurations

  • June 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

We mainly use this product for Email security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization.

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

How has it helped my organization?

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails.

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments.

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

What is most valuable?

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

What needs improvement?

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

For how long have I used the solution?

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

What do I think about the stability of the solution?

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

What do I think about the scalability of the solution?

My impression of the stability is 10/10 for this solution.

How are customer service and support?

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

Which solution did I use previously and why did I switch?

Yes, we have used different products but have switched to this for below features and services.

  • Cost management
  • Enhance decision making
  • Improve supplier or partner relationships
  • Improve business process outcomes
  • Drive revenue growth
  • Improve compliance & risk management

How was the initial setup?

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

What about the implementation team?

We have an in-house professional services team who do the implementation part for us.

What was our ROI?

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

What's my experience with pricing, setup cost, and licensing?

  • Overall cost is really good as per their services and features.
  • Product functionality and performance
  • Accuracy of protection.
  • Ease of setup and ease of use. No complex policy-building
  • Inline protection
  • Overall reduction in both spam and malware attacks.

Which other solutions did I evaluate?

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

What other advice do I have?

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations


    Jeff B.

Game changing, must have anti phishing software for affordable price

  • June 27, 2024
  • Review provided by G2

What do you like best about the product?
Harmony reduced the number of phishing emails getting to our inboxes by 94%. On top of that there are very few false positives quarantined. The support & training from the Checkpoint team has been excellent. The product has required very little ongoing work to maintain after initial setup
What do you dislike about the product?
There is no downside to this product's functionality, pricing, or the service you get
What problems is the product solving and how is that benefiting you?
Our company had seen an exponential increase in the number of phishing emails getting to people's inboxes. We implemented the strictest security policies possible with Microsoft Defender, wrote over a dozen Exchange rules to catch phishing emails, & more but it did not stop the increase in phishing emails which led us to search for a new anti phishing solution. Harmony had the best reviews & within a day of activating it we could see why as the phishign emails stopped. Overally we have seen a 94% decrease in phishing emails & all that was for an extremely affordable cost. Harmony has been a great investment that makes us safer & reduces the amount of time responding to phishing emails.


    yahaya Shehu U.

Powerful and User Friendly Email Security GUI

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
-It is scalable and very easy to use/navigate.
- It has various features that provides me with an overview of my enterprise email security.
- It was very easy to integrate to SIEM
- Their Customer Experience is fantastic.
- The Implementation was carried out in hours which exceed my expectation.
What do you dislike about the product?
- The solution is a bit costly even though the solution is robust.
What problems is the product solving and how is that benefiting you?
- Solving the problem of BEC and Providing me with enterprise risk dashboard in terms of user activity.


    SanjeevKumar20

The invisible, multi-layer security enables full-suite protection for cloud collaboration solutions

  • June 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Harmony Email & Collaboration to prevent malicious emails from reaching inboxes, guarding against the attacks of threat actors.

We have also enabled a data leakage policy based on our client's needs, with hundreds of predefined and custom data types.

Below are the security elements of Harmony Email & Office which we use in our client environment.

  • Anti-phishing for incoming and internal emails.
  • Complete known malware and zero-day malware prevention (Sandboxing)
  • Attachment sanitization (CDR, Threat Extraction)
  • Malicious URL protection (URL Protection)

How has it helped my organization?

The below features have improved our client experience:

  • Anti-phishing for incoming and internal emails.
  • Complete known malware and zero-day malware prevention (Sandboxing)
  • Attachment sanitization (CDR, Threat Extraction)
  • Malicious URL protection (URL Protection)

It protects cloud email and collaboration suites from cyber-attacks that evade default and advanced security tools. Its invisible, multi-layer security enables full-suite protection for cloud collaboration solutions such as Office 365, G-Suite, Teams, and Slack.

What is most valuable?

The main features are as follows

Harmony Email & Collaboration secures major file-sharing services such as Google Drive, ShareFile, OneDrive, Sharepoint, Box, and Dropbox from malware, ransomware, and east-west attacks. It also prevents accidental or malicious data loss.
Mainly, we are using Harmony Email & Collaboration to detect sensitive data sharing via email and other collaboration apps, and immediately limit data exposure. It enables the enforcement of a data leakage policy in our client environment, with predefined and custom data types.




What needs improvement?

  • Phishing incidents and functionality bugs are misrepresented and can lead to inconsistent email encryption, affecting user experience and potentially compromising security.
  • This product should prioritize a zero-trust approach.
  • There are unexplained settings in the security console that lack proper documentation or explanation from the vendor, leaving users without support.
  • For instance, the back-end query language used to process user-based phishing reports is not documented.
  • Additionally, certain features, such as the inability to whitelist DLP events by user, are lacking and their inclusion would reduce unnecessary alerts.

For how long have I used the solution?

I have been using this for more than a year.

What do I think about the stability of the solution?

It is 100% percent stable and secure.

What do I think about the scalability of the solution?

I have a really good impression of the scalability as it protects more of the Office 365 suite than just email. I appreciate that system logs capture when someone views the body of an email. It is reasonably priced for the coverage it provides.

How are customer service and support?

Customer support and vendor engagement is really good in comparison to other vendors.

Which solution did I use previously and why did I switch?

We have multiple clients. We use Check Point Harmony Email & Collaboration for one of our clients.

How was the initial setup?

It is a much simpler product to set up and support compared to other vendors we have reviewed. It does a much better job of blocking phishing with little to no customization. This product just works out of the box without needing any specific fancy rules.

What about the implementation team?

We have our Professional Services who do implementation-related pieces for our clients. It's really good in comparison to other vendors.

What's my experience with pricing, setup cost, and licensing?

It is very easy to implement and it can see actions taken by Harmony and Microsoft 365 in a single console. It is cost-effective and works well for many of the budget constraint enterprises.

What other advice do I have?

It has an extremely high success rate of keeping junk/spam/phishing emails out while allowing the right emails through. The setup is extremely easy. Vendor Engagement and webinars are always happening- Check Point has monthly new feature meetings, so overall I am having a great experience.


    Rahul Kamble.

Offers complete detection and simple management and is a user-friendly solution

  • May 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Check Point Harmony as a security using one solution for both mobile and app development. If we use email security like Office 365, Microsoft Office 365, or G-Suite, we can protect all incoming emails from Microsoft Exchange and stop spam mail with all kinds of security check policies with Check Point Harmony.

How has it helped my organization?

It's very effective as a solution to prevent mobile app threats. It has a mobile MDX, mobile detection, and response session.

As a comprehensive solution, Check Point offers a very granular and best-in-class experience. Compared to competitors like Fortinet, Trend Micro, Palo Alto, and Cisco, Check Point provides a superior solution according to both the MITRE and Gartner frameworks.

For example, in a recent attack simulation, Check Point only allowed ten malicious emails through, while Fortinet allowed 1500 and Cisco allowed 1800. Check Point's email attack ratio is nearly 0.10%, while others range from 1% to 3%. This demonstrates Check Point's superior email filtering capabilities.

Check Point's email cleaning ratio is 99.9%, significantly higher than the 98%, 95%, or 93% of its competitors.

Moreover, Check Point Harmony Email incorporates AI technology within its security features.

Harmony Email & Collaboration (HEC) provides full protection and addresses zero-day files. It's the best solution available, as others don't offer protection against zero-day attacks and rely on signature-based solutions. HEC is truly the best option.

What is most valuable?

The sandbox solution is provided by Check Point. It offers complete detection and simple management and is a user-friendly solution. It has zero impact on user experience and privacy.

It helps detect malware, phishing attacks, and malicious calls and emails. It prevents man-in-the-middle attacks and protects corporate assets and resources. Harmony Mobile also blocks network access attempts to corporate resources, protecting our assets.

There is one feature that is robust: it detects OS vulnerabilities.

What needs improvement?

Check Point could improve its marketing strategy. They need to better reach customers and partners, providing more demonstrations and proof-of-concepts (POCs) to raise awareness and drive business growth.

For how long have I used the solution?

I have been using it for ten years.

What do I think about the stability of the solution?

It's very stable. Check Point Harmony is a stable and consistent solution.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. There are around a thousand end users.

If we increase emails, we can increase the number of users in the system.

How are customer service and support?

We get good support from Check Point. Whenever we implement anything and require technical assistance, we receive good support.

How was the initial setup?

The setup can be completed within minutes. There's no need to install any agent or software on your system. It's configured behind your existing email solution, like Microsoft Exchange.

Your emails will first go through Microsoft Exchange, then through the Check Point agent, and finally, the clean emails will be delivered to the endpoint.

What's my experience with pricing, setup cost, and licensing?

The cost is similar to other competitors. It's not much higher.

It's around INR 2,000 to INR 4,000 per mailbox.

There are no additional costs.

What other advice do I have?

I would recommend Check Point Harmony solutions to customers. It's easy to deploy, and it's in a good position in the MITRE framework as well as a Gartner leader.

Overall, I would rate the solution a ten out of ten.


    Gaursha M.

The most easy to use email protection solution

  • November 30, 2023
  • Review provided by G2

What do you like best about the product?
Harmony Email and collaboration proved out to be a very helpful solution overall for my organisation and it has very easy to use dashboard.
What do you dislike about the product?
Delayed support from the company
Would like to see more integrations supported soon
What problems is the product solving and how is that benefiting you?
Protecting myself online with the growing phishing trend nowadays is really a challenge and Harmony Email solution helped me achieve that.


    Ishant G.

Dependable Email security solution for your organization

  • November 24, 2023
  • Review provided by G2

What do you like best about the product?
The deployment of this product is very easy and required minimal efforts.
The spam protection works efficiently.
What do you dislike about the product?
Faced some glitches in the platform while performing actions in admin dashboard.
What problems is the product solving and how is that benefiting you?
Harmony email & collaboration helped me in securing my organization from spam and phishing emails.
The dashboard being so user friendly delivers great user experience for us.


    Rakesh J.

Best ever Email Security Platform by Checkpoint

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Hello, I have been using this Harmony email security for the last 6 months, and trust me this platform provides you best-in-class email security to ensure zero impact on your security. This is the best option to replace your legacy email security solution with an advance security platform.
What do you dislike about the product?
There is no point in adding here as the platform is best in class.
What problems is the product solving and how is that benefiting you?
Harmony email platforms help you to reduce spam, spoof, and malicious emails coming inside your organization. By providing AI-driven security, the platform also has some value-added features and services such as DLP over emails, Anamoly protection, Anti-malware engine to protect malicious emails from being delivered to the end user. Post-delivery protection using CDR feature.


    reviewer2584944

Good for preventing phishing with a nice dashboard and Explore page

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to prevent any phishing emails from reaching out to the end users. We also use it for URL protection and DLP, to protect the end users from ransomware attacks, and to avoid any issues that halt business activities.

We used to have another solution for email security and we used to find so many issues while using it. We could not stop some phishing emails from getting into the user's mailbox and were worried about losing data. We had to work on fine-tuning the solution all the time to avoid the issues. We came to know about Check Point and wanted to try for email security.

How has it helped my organization?

We have blocked more phishing emails since we started using Check Point. The solution works brilliantly in filtering and the amount of information provided is unmatched and helped us in various ways.

The Explore page provides multiple options for searching for emails and other information. Quarantine/removing from Quarantine has become so easy with search options

The dashboard provides information to investigate more about malicious activity and blocked emails.

Check Point has become our go-to solution for most of our issues.

What is most valuable?

We like the email search options, availability of information on various aspects, algorithms, and AI models that provide pretty useful data - and the list goes on!

The email search/explore option helped us find the required emails and logs easily with multiple filters to use.

Information provided in each and every email is very useful for investigating any activity. We do not have to use multiple websites for that information since everything is provided in Check Point itself.

AI-based models and algorithms provide more accurate and useful information.

What needs improvement?

It would be good to have the option to export the respective record data from dashboards or logs to .csv or other files. That will help in creating more filters and analyzing the data.

Providing more Training videos and documentation will be helpful for beginners to understand how checkpoint works.

For how long have I used the solution?

I've used the solution for the past eight months.

Which solution did I use previously and why did I switch?

We used some other email security tools and we used to have multiple issues with email filtering and available information. We do not see any of those issues after using Check Point.

What's my experience with pricing, setup cost, and licensing?

We are good with the licensing.

Which other solutions did I evaluate?

We directly chose Check Point since we could not find any better alternative.

What other advice do I have?

It is the perfect one-stop solution for securing the organization!