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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

572 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consulting

Reliable email protection with minimal overhead

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
It blocks most spam and phishing emails out of the box, and the false positives are low after fine-tuning. The quarantine system is simple to use, and it integrates smoothly with the rest of the Check Point ecosystem.
What do you dislike about the product?
The interface isn’t the most intuitive, especially for first-time users. Some settings are hidden in deeper menus and require digging.
What problems is the product solving and how is that benefiting you?
It helps us reduce the number of phishing and spam emails reaching end users. This lowers the risk of credential theft and saves the support team time dealing with reported junk. It also improves compliance by filtering out sensitive data leaks via email.


    Nasseer Qureshi

AI-driven email protection boosts threat detection and operational efficiency

  • May 12, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration involves protecting against email threats that are present in the current landscape, and it has been effective for our organization, stopping many different kinds of threats for us, including phishing attacks and ransomware attacks, and this effectiveness has made me particularly impressed by the AI capabilities because it helps stop AI-driven email attacks and provides insights about alerts.

Regarding a specific incident where Check Point Harmony Email & Collaboration's AI features stopped a threat, we receive most alerts via email notifications to the admin, and whenever there is an alert, we check the dashboard to investigate. The dashboard presents various kinds of threats and AI indicators that confirm why threats were stopped, allowing us to easily determine whether to quarantine an email based on its classification as a true positive or false positive.

One specific example of a threat caught recently involved an email that was triggered safe by Microsoft, but Check Point triggered an alert because it contained a malicious attachment, which we confirmed through the report that showed the indicators of the threat.

How has it helped my organization?

Checkpoint Harmony email and collaboration has significantly improved our email security by effectively blocking phishing, malware and ransomware threats. With the implementation of checkpoint harmony email and collaboration we are not able to detect many kinds of threats which we were lacking in earlier email security solution. Its seamless integration with microsoft 365 environment and offers real-time threat intelligence, helping our IT teams to detect and respond to incidents faster. We are also benefitting from the centralized management console that has improved visibility and made it easier to enforce consistent policies.

What is most valuable?

The best features of Check Point Harmony Email & Collaboration that stand out to me include its API-based email security, which allowed us to deploy it quickly compared to Barracuda, and its ability to protect not just incoming and outgoing emails but also internal emails.

The positive impact of Check Point Harmony Email & Collaboration on our organization includes a noticeable reduction in threats, as we are now able to detect different kinds of threats that we could not before, alongside an impressive dashboard that provides analytics on phishing emails and malware threats, which helps us understand what alerts we could have missed without this solution.

What needs improvement?

While checkpoint Harmony Email and collaboration offers useful analytics, there is potential for improvement in providing deeper insights. More granular , detailed analytics on email traffics, threat patterns, and user behavior would help our team better understand risks and make informed decisions. Additionally, enhancing reporting capabilities with customizable and advanced analytics feature would greatly improve our ability to detect trends and proactivly address emerging threats. There improvements would offer a clearer, more comprehensive view of our email security landscape.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for almost a year now.

Which solution did I use previously and why did I switch?

We previously used Barracuda, which could not detect several threats, prompting us to switch to Harmony Email & Collaboration for its improved capabilities.

What was our ROI?

We have seen a return on investment with Check Point Harmony Email & Collaboration because the investigation process is streamlined with a clean dashboard that saves us time in alert investigations.

What other advice do I have?

My advice for others looking into Check Point Harmony Email & Collaboration is to opt for this solution if you seek email security that is not hard to deploy, as it simplifies the process compared to other gateway-based products, allowing you to get started quickly with just the admin credentials of your email service while offering a robust set of features to detect various types of email threats. I rate this solution nine out of ten.


    reviewer2703450

User-friendly portal protects applications and emails efficiently

  • May 09, 2025
  • Review provided by PeerSpot

How has it helped my organization?

The solution is easy to customize and the options available on the portal are easily accessible to all technicians. It provides a user-friendly environment where we can protect SAS applications as well as incoming emails.

What is most valuable?

When compared to other email security solutions in terms of functionality and product usage, Check Point Harmony Email & Collaboration is very straightforward and simple.

What needs improvement?

The main drawback I can see with Check Point Harmony Email & Collaboration is that notifications which are blocked by Microsoft are not able to get notified to the users.

For how long have I used the solution?

We are using Check Point Harmony Email & Collaboration for more than five years.

What other advice do I have?

When compared to other email security solutions in terms of functionality and product usage, Check Point Harmony Email & Collaboration is very straightforward and simple. These are the major points I can see from the product. On a scale of ten, I would rate this solution an eight.


    Construction

Checkpoint Email Security

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Avanan Cloud email Security is one of best tool in the market for anyone who is looking for email security to their email solution.

One of best part in avanan email security is the web interface and easy access to various settings .

its easy customization and we can able to protect all the SaaS product with in same solution.

Their Security engine keep on scanning all the incoming emails and even attachments and also even links inside the attachment is best of all.
Customer support also now improved and Implementation and integration with O365 is very ease
What do you dislike about the product?
I am worried about one thing in this product and also if they work with emails providers to send notification if they blocked emails before reaching to checkpoint.

checkpoint has capable to send notifications to end-user to request for release the emails but if it not reached checkpoint and blocked by emails domain provider itself those user not getting notified .

if they implement any solutions for this its great .

Hope their R&D team will do something in future
What problems is the product solving and how is that benefiting you?
When we more emails from unknown sources avanan help in filtering those emails based on legitimate of domain


    reviewer2300313

Intuitive user interface and streamlined malware management enhance efficiency

  • May 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Check Point Harmony Email & Collaboration is email malware protection.

How has it helped my organization?

HEC has improved efficiency many times as its integration with M365 now puts all of these emails in one spot instead of having to create rules twice.

What is most valuable?

The user interface of Check Point Harmony Email & Collaboration is very intuitive and straightforward. The search functionality is very simple, and pretty much anyone can use it. The quarantine and release functionality for malware and junk mail is much more simplified than with previous products. It has reduced effort in tickets and manpower not needing to do this for people who would have to normally put in a ticket.

What needs improvement?

The portal site is a bit slow at times. Plus, all new functions seem to be 'add-ons' instead of just being part of the platform. This is not how I view a subscription.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration is very scalable as it integrates with O365 cloud.

How are customer service and support?

Customer service is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Proofpoint. We switched because Proofpoint was not catching nearly as many items, and it was very burdensome to administer.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been positive. The product is just as expensive as the previous product, but it saves time and effort all around.

Which other solutions did I evaluate?

Before choosing Check Point Harmony Email & Collaboration, we evaluated Microsoft Defender.

What other advice do I have?

It is a good product, very worth the money. On a scale of one to ten, I would rate Check Point Harmony Email & Collaboration an eight because of all the previous comments I made.


    Kresimir Mikolcevic

Seamless integration with email services enhances inbox protection

  • April 30, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Check Point Harmony Email & Collaboration is filtering email traffic.

How has it helped my organization?

Check Point Harmony Email & Collaboration has improved our organization by significantly reducing phishing and malware incidents, enhancing overall email security. Its AI-driven threat detection has helped prevent advanced attacks before reaching users. Integration with Microsoft 365 streamlined protection without disrupting workflows. The centralized dashboard also improved visibility and control over email and collaboration threats, saving time for IT teams.

What is most valuable?

Check Point Harmony Email & Collaboration is highly integrable with Microsoft services, delivering comprehensive protection to our inboxes. This integration allows for enhanced security, identifying more phishing and other types of malicious emails than Microsoft Defender alone. Together, they provide a robust protection solution.

What needs improvement?

Check Point Harmony Email & Collaboration could improve in UI intuitiveness, false positive reduction, and integration with third-party apps like Slack. Users report complex configuration, limited API flexibility, and occasional overblocking of legitimate emails. Enhanced mobile admin support, clearer documentation, and more transparent pricing would also improve the user experience and adoption.

For how long have I used the solution?

We have been using Check Point Harmony Email & Collaboration for about a year.

How are customer service and support?

Customer support for Check Point Harmony Email & Collaboration is very good, excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

It was okay. No big issues during setup, only some challenges during first deployment but that is neglectable.

What was our ROI?

We have seen a return on investment with Check Point Harmony Email & Collaboration by saving time and needing fewer employees to manage email security.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup cost, and licensing was okay.

Which other solutions did I evaluate?

Before choosing Check Point Harmony Email & Collaboration, we evaluated Proofpoint.

What other advice do I have?

Check Point Harmony is not an email gateway, which Proofpoint is. Therefore, it integrates more easily with Microsoft email and services. I rate the overall solution as 10 out of 10.


    Computer & Network Security

Harmaony Email and Collaboration

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
its effective notification feature for immediate threat response and also ease of management.
What do you dislike about the product?
There are something that I found diffcult to understand in the admin dashboard and diffculties in differentating genuine emails from the phishing ones.
What problems is the product solving and how is that benefiting you?
It gave us visibility and protection for our email. And above all it will notify or warn the user about phishing emails other than the adminstrator.


    Tyron R.

Efficient and Easy to Deploy

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
The product is easy to use and configure. The policies are also simple, and recommended options are provided for each.
What do you dislike about the product?
The menu items are not very intuitive. The naming scheme for the menus could be improved, along with a sleeker GUI.
What problems is the product solving and how is that benefiting you?
Avanan is protecting against email-based cyberattacks. Our business receives a lot of phishing, impersonation, and malicious content emails. Avanan protects our users against these email attacks effectively and efficiently.


    Abnet Tsegaye Belay

Phishing attacks are effectively blocked with prompt notifications and email protection

  • March 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using Check Point Harmony Email & Collaboration to protect our organization from phishing attacks. For example, our CEO received phishing emails with a subject line 'Fund Relief,' and Check Point Harmony Email & Collaboration helped block it.

What is most valuable?

The features I appreciate about Check Point Harmony Email & Collaboration include notifications about email reputation and phishing protection. As the admin, I am notified immediately when phishing attacks occur, allowing me to block harmful emails quickly. This notification feature ensures that I have control over email activity and helps maintain data security.

What needs improvement?

Check Point Harmony Email & Collaboration could improve by providing configuration recommendations and use case specific solutions.

For how long have I used the solution?

Our company has licensed Check Point Harmony Email & Collaboration for twenty users, and I have just started configuring it.

What do I think about the scalability of the solution?

I think Check Point Harmony Email & Collaboration's scalability is excellent. It allows us to scale protection for more users as needed, potentially up to hundreds or thousands.

How are customer service and support?

I would rate customer support eight out of ten. Though it's my first product from Check Point, I find the service good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any specific email solution before this, except for Microsoft's built-in Defender with Office 365.

How was the initial setup?

The initial setup of Check Point Harmony Email & Collaboration was easy because it is cloud-based, and there is a helpful guide on the dashboard.

What was our ROI?

Investing in Check Point Harmony Email & Collaboration has protected our company data from theft, providing clear ROI. This solution manages threats, reducing my concern about daily email monitoring.

What other advice do I have?

I advise organizations to use Check Point Harmony Email & Collaboration to protect against phishing attacks and data thefts. I would rate the overall solution eight out of ten.


    Sabari Das

Integration with Microsoft, good productivity and good online support

  • November 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We utilize Check Point Harmony Email and Collaboration for email security.

What is most valuable?

Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft. These are features we often use. Additionally, the deployment is feasible if you have completed some training and acquired hands-on experience. In general, it has good support.

What needs improvement?

There is a need for improvement in handling business email compromise. Additionally, technical support and the licensing model require enhancement.

For how long have I used the solution?

I have been using Check Point Harmony Email and Collaboration for almost eight years.

How are customer service and support?

Support issues exist with the Check Point company itself, not necessarily the product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Earlier, we used Avanade, IronPort, and Proofpoint before moving to Check Point Harmony Email and Collaboration.

How was the initial setup?

The initial setup is not easy. It is manageable with the proper training and hands-on experience. If the customer wants only the normal features, it usually takes one to two days; otherwise, five days.

What's my experience with pricing, setup cost, and licensing?

I consider the pricing to be a bit expensive, similar to other solutions.

What other advice do I have?

I recommend Check Point Harmony Email and Collaboration to all types of companies, from small businesses to enterprises. I would rate the overall solution as eight out of ten.