Check Point Harmony Email & Collaboration serves as my main protection platform for Office 365 SaaS platforms, including email, OneDrive, SharePoint, and I utilize some training features. In my daily work, Check Point Harmony Email & Collaboration has become our number one protection platform; it reviews all information that passes through our Office 365 and makes the final decision on whether something poses a risk to the organization. Every day, we review each of the alerts regarding user interactions at the spam, phishing, malware levels and analyze the threat behavior our organization is receiving, including which departments face the most attacks, what is the number one target, and what types of attacks we receive daily, such as phishing, graymail, spam, malware, etc.
Harmony Email & Collaboration (Avanan)
Check Point Software TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Effortless Email Security with an Intuitive Dashboard
Enhanced Security and Compliance with Checkpoint HEC
Threat protection
DLP engine
Click time protection
this three engine will protect our email from all kind of attack's
Provides automated email threat detection and allows us to train departments based on real attack patterns
What is our primary use case?
What is most valuable?
The process of reviewing alerts in Check Point Harmony Email & Collaboration is automatic; the tool executes the entire process we have configured, checking and taking actions to block anything suspicious automatically, without any action from us. Essentially, we connect to check if the actions taken are correct and whether there are any false positives; otherwise, the tool operates 100% automatically based on the parameters we have configured in each rule.
When Check Point Harmony Email & Collaboration detects something suspicious, it runs a certain number of intelligence engines that analyze the data source, the domain's reputation, and the current interaction of that domain with our platform. If it is the first time an email arrives from that domain, it alerts the user; if the email contains content that could be malicious, the user is also alerted, and a score is assigned to the email. If the score exceeds the thresholds we have set, it is classified as a low, medium, or high threat, resulting in automatic blocking and alerting the user about the action taken, allowing the user to interact with the platform and report false positives if they believe the email is valid.
Additionally, I utilize Check Point Harmony Email & Collaboration as a training tool; its new Security Training module allows us to conduct department-specific training on phishing, controlled tests, and provides a score for our organization, along with further training to raise awareness within the security department. Other very specific use cases involve user engagement, as we strive to provide as many actionable reports to users as possible to help them be aware of the risks they face daily and how these risks could affect the organization as a whole.
In my opinion, the best feature of Check Point Harmony Email & Collaboration is its ease of integration with platforms like Office and Google Cloud, allowing for automatic integration that results in a robust platform that makes decisions based on your organization with just a couple of steps. The most used features include email tracking, which allows us to easily follow up on emails and conversations, helping us understand what is happening within the organization when an alert is detected, providing more context rather than simply blocking an email due to detecting something malicious. Its intelligence engines also review how interactions occur within the platform, and the integration with inspection engines and our infrastructure knowledge at the email level makes it one of its best features.
Those integrations definitely help me save time and improve security, as we no longer need to manually review each alert and are less concerned about false positive reviews. The tool operates automatically, making our workload easier, while also significantly enhancing our overall security.
Since acquiring Check Point Harmony Email & Collaboration, we have seen an increase in the blocking of Business Email Compromise, phishing, and spam emails, drastically reducing our exposure to email security risks. We have noticed a reduction in accepted phishing attempts since we started using Check Point Harmony Email & Collaboration compared to the protection of Microsoft 365. We have graphs showing that Microsoft 365 detects approximately 65% of threats, while Check Point processes the rest of that 65%, thus providing better protection than traditional solutions.
What needs improvement?
To improve Check Point Harmony Email & Collaboration, one notable enhancement would be to fully integrate the DMARC and SPF protections they have; once this is correctly implemented, I believe it will further improve internal email protection outcomes.
We have only encountered some false positives that required us to whitelist certain third-party domains, mostly due to their poor email configuration preventing DMARC or SPF alerts. Frankly, the platform performs very well, and we have not experienced any other issues since we began using it.
Currently, I believe that no further improvements are needed for Check Point Harmony Email & Collaboration.
For how long have I used the solution?
I have used Check Point Harmony Email & Collaboration for seven or eight years.
What do I think about the stability of the solution?
The platform is very stable; we have not encountered any downtime or stability-related issues, so I would say we have had 100% uptime.
What do I think about the scalability of the solution?
The scalability of Check Point Harmony Email & Collaboration is very straightforward; we experience an annual growth rate of about 10 to 15%, and scaling up is simple, as we only increase licensing, and the rest happens automatically. User synchronization and administration detect user license activation, and protection begins from day one.
How are customer service and support?
I have not needed to open any support cases with Check Point Harmony Email & Collaboration, which indicates that my experience with support has been very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Check Point Harmony Email & Collaboration, we were utilizing Microsoft 365 with Defender for email protection.
We switched from Microsoft Defender to Check Point Harmony Email & Collaboration because we had an event where Defender failed to detect a threat, allowing phishing and spam emails to reach our directors. We chose Check Point Harmony Email & Collaboration because we felt it has better security engines and a more detailed administration of internal security and event management. It also provides graphs and statistics to illuminate how these events occur within the organization, allowing us to identify which departments require closer monitoring or which ones are the main targets for threats, such as directors, purchasing, and HR. We evaluated various tools before choosing Check Point Harmony Email & Collaboration, including Proofpoint, but ultimately, we decided to go with Check Point.
How was the initial setup?
I would advise others considering using Check Point Harmony Email & Collaboration to conduct a proof of concept directly with Check Point to set up the initial configuration and see the platform working at full capacity before making a decision, and that they can compare the detection parameters provided by Check Point with any other email tools they are evaluating.
What about the implementation team?
We are customers and do not have any relationship with the vendor or partner.
What was our ROI?
We have seen a return on investment with Check Point Harmony Email & Collaboration; specifically, we have drastically reduced the time it takes to detect and stop a threat, which has been cut by over 2 hours from detection to the automatic blocking of the threat.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for Check Point Harmony Email & Collaboration is quite good; the pricing is based on the number of users. There are three types of licenses that range from basic to advanced, with a Complete version offering DLP characteristics, but if you do not plan to create detection or data protection policies, I believe that the Advanced license is sufficient. It is a very straightforward licensing approach, done per user and for periods of 1 to 5 years.
What other advice do I have?
I have given this review a rating of 10.
Comprehensive Protection Across All Channels
Now, suspicious emails, links, and files are automatically blocked before they reach users, reducing the risk of data breaches and credential theft.
Effortless Email Protection with Seamless Threat Blocking
Supports phishing prevention across collaboration tools
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration is because I use Microsoft 365 and need to integrate with a great tool for security in order to protect email and other collaboration tools, such as Teams, SharePoint, and OneDrive, from phishing, malware, and other account takeover attacks.
What is most valuable?
In the past, when a user copied a file into SharePoint that had malware and shared this file with other users, Check Point Harmony Email & Collaboration protects against this problem.
In our organization, we rely heavily on Microsoft Teams and SharePoint for cross-department projects, and Check Point Harmony Email & Collaboration protects internal file sharing and collaboration across multiple departments by automatically scanning shared files and links before they are accessed by colleagues, preventing malware from spreading internally if someone unknowingly uploads a compromised document.
The best feature that Check Point Harmony Email & Collaboration offers for me is the zero-day threat prevention because it uses sandboxing, and I am driving analysis to catch unknown threats that traditional email and email security means miss.
Check Point Harmony Email & Collaboration has been a game changer for our team because sandboxing and zero-day prevention have helped us, and one specific example is a targeted phishing campaign where attackers tried to deliver malicious Excel files with embedded macros; traditionally, those types of files might slip past basic email filters, but Check Point Harmony Email & Collaboration sandboxing detonated the file in a virtual environment, detected the malicious behavior, and blocked it before it reached the user's inbox.
Check Point Harmony Email & Collaboration has had a very positive impact on our organization across security, workflows, and user experience, for example, workflow improvements, as employees spend less time second-guessing suspicious emails because Check Point Harmony Email & Collaboration automatically blocks phishing attempts and malicious attachments.
I notice time saved because the technical support team has more time for other activities in the organization with Check Point Harmony Email & Collaboration active.
What needs improvement?
The documentation is a little unintuitive, and I make an additional effort for the first deployment.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for around four or five years.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is very stable.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration is very scalable, especially when I use different tools in the Infinity Portal.
How are customer service and support?
I find customer support for Check Point Harmony Email & Collaboration to be very great.
I would rate customer support for Check Point Harmony Email & Collaboration as a nine.
How would you rate customer service and support?
Positive
How was the initial setup?
Integrating Check Point Harmony Email & Collaboration with our existing systems and tools is easy because of native cloud integration; for example, Check Point Harmony Email & Collaboration connects directly with Microsoft 365, so we didn't need to install additional gateways or agents, which made the initial deployment much easier.
What was our ROI?
I have seen a return on investment in the support department, particularly regarding the time saved.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great because the pricing is normal compared with other tools in the market.
What other advice do I have?
Check Point Harmony Email & Collaboration is a great opportunity for saving your emails and your collaboration tools with the best tool for security. I rate this solution a nine.
Real-Time Phishing Defense Strengthens Cloud Email Response
What is our primary use case?
Check Point Harmony Email & Collaboration protects our cloud-based email and cloud collaboration platforms, primarily Microsoft 365, from phishing, malware, and account takeover attempts.
I use Check Point Harmony Email & Collaboration to protect against phishing or account takeover attempts by having a user receive an email that appeared to be a Microsoft 365 login alert with a convincing subject line and branding. However, Harmony flagged it immediately due to a suspicious sender domain and a malicious link embedded in the message.
What is most valuable?
One aspect that stands out in my day-to-day use of Check Point Harmony Email & Collaboration is how seamlessly it integrates into our existing workflows without disrupting users.
The best feature of Check Point Harmony Email & Collaboration is advanced threat prevention because Click-Time Prevention rewrites URLs and scans them when clicked, blocking access to malicious sites even if the email appears legitimate.
URL scanning and Click-Time Protection in Check Point Harmony Email & Collaboration have been critical in our environment, especially as phishing attacks become more sophisticated.
Check Point Harmony Email & Collaboration integrates smoothly with Microsoft 365 via API, so there is no need for agents or complex setup.
Check Point Harmony Email & Collaboration has positively impacted my organization, resulting in faster incident response with real-time alerts and detailed threat insights, enabling our team to act quickly when something suspicious is flagged.
After deploying Check Point Harmony Email & Collaboration, my organization reported a significant reduction in phishing incidents and faster response times to email-based threats.
What needs improvement?
Check Point Harmony Email & Collaboration could be improved by making the experience easier.
While the dashboard of Check Point Harmony Email & Collaboration is powerful, a cleaner layout or customizable views would help users focus on the most relevant alerts and metrics without digging through layers.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is very stable for our organization and is a great tool.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration is a tool with scalability and other great features.
How are customer service and support?
I have not interacted with customer support for Check Point Harmony Email & Collaboration, but I know that in other tools, Check Point customer support is great and very collaborative about any issues or problems.
How would you rate customer service and support?
Positive
What was our ROI?
Check Point Harmony Email & Collaboration saves time, saves money, and provides more security.
There are significant savings with Check Point Harmony Email & Collaboration in terms of money saved and time saved.
What other advice do I have?
Check Point Harmony Email & Collaboration is deployed in my organization in the public cloud.
Check Point Harmony Email & Collaboration is a very complete tool for the next generation of our security. I rate this product an eight out of ten.
Excellent Threat Detection, But Too Many False Positives
Inline Email Protection
Limited Third-Party Integrations
Has improved email protection by blocking phishing attempts and scanning QR codes in messages
What is our primary use case?
Mostly my use case is to secure all emails, whether it is inbound and outbound traffic. All emails must be scanned by Check Point Harmony Email & Collaboration, and then it should go to the user end or as outbound traffic to the SMTP servers. This is the main use case from our side. Check Point Harmony Email & Collaboration works as a mediator or protector for all emails in the network.
If one of the outbound emails comes via the email inbox and contains malicious codes or vulnerability, and the email directly goes to the users without protection, the user or organization may get impacted. As an email security solution, it acts as a mediator or protector between the outside and inside traffic, inside infra or outside infra.
When traffic comes from outbound to inbound, email security as a mediator or protector scans the entire email, which includes phishing mail, steganography email, and OCR, and gives the verdict if the mail is clean. If the mail is clean, then it is passed to the user. If the mail is not clean, it will remove the attachment or isolate the entire mail and generate an alert that this mail is in quarantine. Based on that, we categorize all emails. We have configured all policies in the Infinity Portal to handle this scanning process.
What is most valuable?
It helped our team by improving security on the email layer. An additional feature that has helped significantly is its connection with Microsoft Teams. All chats, files, and communication via Teams are scanned by the solution.
The best features of Check Point Harmony Email & Collaboration are the phishing mail detection and QR code-based mail scanning. The QR code blocking capability is particularly important. When an email arrives containing a QR code promising surprise prizes, non-IT users might scan these codes, which could contain malicious files or vulnerabilities. Many security solutions don't have the ability to block or scan QR codes, but Check Point Harmony Email & Collaboration can scan these codes and quarantine them if they lack authenticity, providing an additional layer of security against QR code-based attacks.
What needs improvement?
Check Point Harmony Email & Collaboration currently integrates with only a few email domains, such as Google, Gmail, Outlook, and Zimbra. In the future, it would be beneficial if Check Point offered more options to integrate with several other email domains. The solution should also be available as an on-premises option, as some organizations have restrictions over the internet.
After implementing Check Point Harmony Email & Collaboration, unwanted emails, malicious emails, phishing emails, and other types of threatening emails have declined by about 50 to 60%. Our goal is to achieve 100% protection over time. This improvement in security allows our IT team to focus on other security-related problems in the network.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for more than six to seven months.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and support?
Best customer support from Check Point side is available anytime, anywhere.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were not using any kind of email security solution previously.
How was the initial setup?
The deployment was pretty good with simple one-step integration. The setup, licensing, and pricing are all favorable.
What was our ROI?
If systems are compromised, it may impact our entire organization through financial loss or asset loss. After installing Check Point Harmony Email & Collaboration, there has been significant ROI. Our organization has experienced substantial savings. Assets are now in a stable state with no loss of IT or financial assets, as no outside mails come without scanning. The solution has decreased expenses while providing excellent ROI.
Which other solutions did I evaluate?
We initially checked the email security solution from Check Point only. While we were aware of alternatives from Palo Alto and Sophos, we did not evaluate them.
What other advice do I have?
Go with security, not pricing. I rate Check Point Harmony Email & Collaboration a ten out of ten.