Modjo
ModjoReviews from AWS customer
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Great tool for listening to sales call & optimise your onboarding
What do you like best about the product?
It was easy to set up and to use. The AI works very well and takes really good notes which helps sales save time & helps me keep my CRM clean. My AM was great, always pushing me new solutions and tips to better use the tool and coach my sales team.
What do you dislike about the product?
It's a bit pricey & they are a bit strict when it comes to licence engagement. But that's pretty common in the Saas industry.
What problems is the product solving and how is that benefiting you?
Thanks to Modjo, I created a sales calls library which helped me better coach my team and speed up my onboadings. The tool also helped me go through calls more quickly, henced saving some time. Finally, the AI takes really good notes which help sales save some time while in the meantime keeping the CRM clean.
Great product with easy set up and speed to value
What do you like best about the product?
The team are constantly adding innovations and features.
The team understands the complexity of European languages in their developments.
The team were very honest in the weaknesses of theirs and the competitor tools.
The team understands the complexity of European languages in their developments.
The team were very honest in the weaknesses of theirs and the competitor tools.
What do you dislike about the product?
AI struggles still with European languages - many translations were inaccurate
Tool is dependent on the quality of your phone software and the quality of the call, many bad sound calls were unusable for data or analysis.
Tool is dependent on the quality of your phone software and the quality of the call, many bad sound calls were unusable for data or analysis.
What problems is the product solving and how is that benefiting you?
Knowing the main objections by prospects
Compliance to our sales process
Training and mentoring the team working remotely
New product features we should launch
Compliance to our sales process
Training and mentoring the team working remotely
New product features we should launch
A Complete Conversational Intelligence Tool
What do you like best about the product?
Its conversational intelligence capabilities have significantly enhanced our customer interactions. There are several standout features:Accurate and Contextual Responses, Personalization and Customization, and Easy Implementation and User-Friendly Interface.
What do you dislike about the product?
While the implementation process is smooth, mastering the full potential of Modjo's capabilities requires some time and training. Although the tool provides ample documentation and support resources, a more intuitive and guided learning experience would be beneficial, especially for new users.
What problems is the product solving and how is that benefiting you?
Modjo solves problems such as delivering personalized and accurate responses, providing data-driven insights, and enhancing efficiency, have greatly benefited us by improving customer interactions, boosting conversion rates, and optimizing our marketing strategies.
Decepteive management of Billing and bad customer care. We got charged for year without using it
What do you like best about the product?
We trusted Modjo during their early steps as a startup in France. After a year of working with it, we moved to a more advanced tool. They kept charging us, assuming a renewal that was never agreed upon.
What do you dislike about the product?
It's terrible when a company puts money above customers. It's not only the technology but the people behind it and the treatment we received is not recommended to anyone.
What problems is the product solving and how is that benefiting you?
Recording calls and getting charged with no reason
Great call listening insights
What do you like best about the product?
I use Modjo to listen back to my calls and my teams. It is easy to navigate and access as calls are automatically synced and uploaded. I find it very helpful to use as a learning and reflective tool.
What do you dislike about the product?
Sometimes calls take a bit longer to sync than usual, or if I have to manually upload a file I'm not sure how long I have to wait. Although this is a very minor problem.
What problems is the product solving and how is that benefiting you?
Modjo is helping me improve my cold calling skills as I am able to easily listen back to calls, pause them, annotate them, and even tag others in them. It also has great visibility for other team members.
Great tool to keep a central repository for all our sales calls
What do you like best about the product?
Ability to share recordings, the tagging system
What do you dislike about the product?
Somehow complex to implement - I had the Zoom integration struggle for a few weeks before I could make it work
What problems is the product solving and how is that benefiting you?
We used to record all our calls into Zoom and then share them in Slack. It was complex, slow, and as result nobody really watched the videos.
Now we have build a scalable system to do this.
Now we have build a scalable system to do this.
From Gong to Modjo - Great move
What do you like best about the product?
Easy to use, great for building sales metrics to determine our entire sales cycle. Great for onboarding new sales with the library features. We did great coaching with the team and focusing on the call that matters.
What do you dislike about the product?
They could start building AI features to give tips during the call. That would be amazing, for instance: if a sales forget to ask specific questions, Modjo could let him know instantly.
What problems is the product solving and how is that benefiting you?
We solve the hiring process with a use case because we can now easily share some great calls that can bring content to candidates. Of course, it also helps the sales academy. And also the day-to-day coaching.
Knowledge sharing and feedback ensured!
What do you like best about the product?
Modjo allows us to share knowledge within the sales team and to adopt each other's speeches; In a second phase, it also allows us to receive comprehensive feedback from our co-founders. The tool is easy to use and very intuitive. Integration into Slack allows us to be alerted to every comment.
What do you dislike about the product?
Sometimes the speaking times lack precision and alerts about comments made arrive faster on Slack than on Modjo. These elements do not represent any obstacles in usage.
What problems is the product solving and how is that benefiting you?
Complete transparency on the sales teams' pitches, exchange of best practices. Very easy to be inspired by the founders' speeches and to get their feedback in a precise manner.
Great tool for onboarding and sales training
What do you like best about the product?
- Super helpful to onboard new sales and get them up to speed ;
- Great training tool to spot and share good practices and ensure everyone is performing at their best
- Good way to follow sales activity closely
- Great training tool to spot and share good practices and ensure everyone is performing at their best
- Good way to follow sales activity closely
What do you dislike about the product?
A few integration issues that were quickly solved by the team.
What problems is the product solving and how is that benefiting you?
- Sales onboarding
- Sales training and coaching
- Sales training and coaching
A must-have for sales people
What do you like best about the product?
Easy to collaborate with co-workers, ask for reviews and save best practices
What do you dislike about the product?
I do not use Speech-to-Text, jkjkkkkkkkkkk
What problems is the product solving and how is that benefiting you?
Problems: hard to share best practices among the team, harder for junior to learn from senior co-workers, especially as we are working remotely. Wasted time rehearing calls as we could not hear calls on accelerated speed.
Now: easy to get feedback, share good practices, save time
Now: easy to get feedback, share good practices, save time
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