What do you like best about the product?

Zabbix is extremely useful since it provides complete monitoring throughout our whole IT infrastructure, giving us real-time access into the health and performance of our systems. Its capacity to monitor anything from servers and network devices to cloud services means that no component of our ecosystem is left uncontrolled. One of the most significant advantages is its flexibility; Zabbix supports a variety of data sources and protocols, allowing us to tailor monitoring to our individual requirements. Another significant advantage is the alerting system, which allows us to handle issues before they affect our operations, decreasing downtime and increasing reliability.

What do you dislike about the product?

Zabbix is open-source and free, however the lack of official support might be a disadvantage when dealing with complex issues, as it is highly reliant on community support, which can be hit or miss. These problems can hinder adoption and make it more difficult to fully utilise the platform's advantages.

What problems is the product solving and how is that benefiting you?

Zabbix solves a number of crucial issues for us by delivering reliable, centralised monitoring of our whole IT infrastructure. It allows us to identify and handle issues before they escalate, reducing downtime and ensuring that our services are reliable and available to clients. By monitoring performance indicators across servers, apps, and network devices, Zabbix provides real-time visibility into possible bottlenecks, allowing us to optimise resource utilisation and increase overall system efficiency.