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Best Solution for Scale
What do you like best about the product?
Contracts can be easily templatized and copied over from person to person.
What do you dislike about the product?
Permissioning is confusing to configure and managers have full access/view to all user PII.
What problems is the product solving and how is that benefiting you?
Before Deel, we were using 4 different systems for contracting, invoicing and payments - now we have all international and domestic contractors as well as employees abroad in one place!
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Deel is the hiring of the future!
What do you like best about the product?
Platform usability, Customer service, simplicity
What do you dislike about the product?
I feel like there is only email communication
What problems is the product solving and how is that benefiting you?
Deel allows us to hire the best talent all over the world. Through deel, we can expand our hiring pool and find the best candidates no matter what.
Great tool for remote/global hiring
What do you like best about the product?
It allows the company to expand into multiple different countries quickly, with very minimal legwork, and with very light administrative operations.
What do you dislike about the product?
There is a lot of clunkiness and limitations with the tool, such as the inability to customize benefits offered per country.
What problems is the product solving and how is that benefiting you?
Global hiring. It is allowing us to hire talent from all across the world without having to create entities or robust operational support in each region.
Overall my experience with Deel is very great.
What do you like best about the product?
I love that we have our customer success manager that we meet weekly.
He even reached me via LinkedIn when he could not reach me via e-mail messages.
He always walks the extra mile by searching for results that are very specific to our company.
He even reached me via LinkedIn when he could not reach me via e-mail messages.
He always walks the extra mile by searching for results that are very specific to our company.
What do you dislike about the product?
The only downside is, that we can't call our customer sucess manager and agents - we can only chat/send e-mails or have to wait for the weekly with them.
What problems is the product solving and how is that benefiting you?
As Deel is the employee of records they solve our issues with hiring internationally. They are super neat with their compliance and support us tremendously with contract creation by having everything automatized.
Intuitive, easy
What do you like best about the product?
Intuitive usage, easy way to add info's, informations
What do you dislike about the product?
Documentation, in some m situations the documents are the same for different regions/countries
What problems is the product solving and how is that benefiting you?
Payments, contracts, payments in different currencies
Osiris support is the only reason we keep working with Deel
What do you like best about the product?
The portal access and navigation. Support from our current executive
What do you dislike about the product?
I have to generate and manage invoices by my self
What problems is the product solving and how is that benefiting you?
Hire employees on countries we dont have a legal entity. Special support from Osiris on processes we don't know and require immediate solutions, we dont have time to take endless training videos
Amazing company for International Employees and Contractors
What do you like best about the product?
The support from team members. Deel has on-demand chat tech service that can help with many areas such as payroll, contracts, and other tools in the system. Deel system is easy to navigate and very efficient.
What do you dislike about the product?
Honestly, I don't have many dislikes. One thing is a further breakdown of the contractor's one-pager.
What problems is the product solving and how is that benefiting you?
Deel did solve the off-cycle payroll run for a contractor. I was able to process this payment.
Easy to use
What do you like best about the product?
We're a small, fully remote team and Deel has made it easy to hire folks in Europe without a ton of paperwork. We wouldn't have been able to scale out as quickly overseas without their services!
What do you dislike about the product?
The only issue we've had so far is an employee's name was incorrectly rendered on their hiring documents but a short email exchange saw the documents reissued with minimal fuss.
What problems is the product solving and how is that benefiting you?
We are hiring for non-traditional roles that you can't put job postings out for. When we find the right person they could be anywhere in the world and Deel prevents us from having to go register in every country we want to hire in to get the best people for the job.
Very likely to recommend Deel
What do you like best about the product?
Deel makes it easy to hire people all over the world without spending the resources to set up an entity and get legal counsel in other jurisdictions. They have entities set up in 150+(?) countries now and always expanding. They help us remain compliant and navigate employment law landscapes in different jurisdictions. The platform is intuitive and simple.
What do you dislike about the product?
The customer service agents on Deel chat are very low level. They can answer questions or help out with things that are usually self-serviceable, but any question with any level of complication or that's not straightforward, they cannot help with. They go idle for 20 minutes just to come back and tell you "I've escalated this and we will email you in a few days with an answer." Further, communicating directly with the EOR (especially EORs that are partners of Deel, and not Deel itself) is near impossible. They don't give you a POC for your EORs in different countries. You just have your 1 Deel Customer Success Manager and then the chat and email support.
What problems is the product solving and how is that benefiting you?
Navigating a global landscape in a newly remote world. With Deel, there aren't many limitations on where in the world we can hire. We can focus on finding the best of the best talent without limiting where we can hire.
Platform limitations, but great client support
What do you like best about the product?
The client support is amazing. Deel's customer support team is very knowledgable and quick to respond. I've only had one issue arise where I had to escalate it to our our Customer Success Manager, Zach Swan, and Client Development Executive, Pierce Glanville. These two are very attentive, supportive, and highly detailed, making it really easy to work with them.
What do you dislike about the product?
Given the platform is still developing and growing, there are a number of limitations. For instance, you can add admins as "Managers," but I wish it was possible to add people admins with different types of access. An example is adding someone as an admin with limited access as opposed to only having the option to give full access to anyone added as a "Manager."
What problems is the product solving and how is that benefiting you?
Through Deel, we are able to hire and pay members domestically and globally while also providing them with benefit options and remaining in compliance with their local and regional laws.
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