iCIMS
iCIMSReviews from AWS customer
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good product
What do you like best about the product?
it's very customizable so you can make whatever types of reports you're looking for
What do you dislike about the product?
it can be hard to learn the more advanced aspects of the product because it is so customizable.
What problems is the product solving and how is that benefiting you?
applicant tracking
easy to navigate
What do you like best about the product?
easy to gather info in one place to organize clients
What do you dislike about the product?
sometimes I can get lost with talent I have already viewed
What problems is the product solving and how is that benefiting you?
onboarding new talent and gathering data
iCIMS Review
What do you like best about the product?
I love how data driven it is, you can report on essentially any field that exists in iCIMS. I also like how customizable it is.
What do you dislike about the product?
While it is also a strength, the level of customization can make it difficult to find resources tailored to your company's specific integration.
What problems is the product solving and how is that benefiting you?
It fulfills our need of an ATS that can become a source of truth for all recruiting data.
Lots of features...but tons of upgrades needed with terrible customer service
What do you like best about the product?
It is a robust, flexible system good for most companies.
What do you dislike about the product?
Products are not complete from a recruiters point of view. Little things like AA compliance, working with job boards properly etc. Customer service is mostly outsourced and via chat. Very hard to get someone on the phone to solve problems.
What problems is the product solving and how is that benefiting you?
It helps organize our resumes into one system.
Good Bones, Great Account Team, Bad Support, Late to AI Game
What do you like best about the product?
This is a system that is built for recruiters. It's easier to use than other systems such as Workday. The workflow is easy to use and it is easy to implement new "portals" for different country requirements or job types.
What do you dislike about the product?
The back end support is uneven to terrible. Our dedicated support (TAM) is great, however, the TAMs get shuffled a lot. They do well, get promoted out of the role. The chat service and generic email is a hit or miss. While Workday gives you advance notice when there is an issue or outage, iCIMS does not generally tell you when there is an issue. You find out from your recruiters and then confirm with iCIMS that it is an issue.
What problems is the product solving and how is that benefiting you?
It is still the best in the ATS class. Easy to implement, easy to use.
Lead capture talent cloud likely to increase engagement/conversion rates of site visitors/candidates
What do you like best about the product?
Customization for branding/appearance; Extensive search filters and sorting; Thorough, detailed reporting features; straightforward UX
What do you dislike about the product?
Lack of flexibility in fields for profile creation (cannot sign up without entering an email address) may result in some lead loss; strong importance of coordinating ats settings to optimize search features and candidate pipelines; inability to feed candidates to ats through cloud
What problems is the product solving and how is that benefiting you?
capturing potential lead loss from candidates not ready to apply, or not finding open job matching interests on the site; mass email campaigns; pipeline building based on search criteria
iCIMS Talent Cloud and SkillSurvey are Awesome!
What do you like best about the product?
Very easy to use, gives you accurate feedback
What do you dislike about the product?
Process of integration with SSO has not worked yet
What problems is the product solving and how is that benefiting you?
Skillsurvey allows us to quickly get references!
Covers everything, heavy data management
What do you like best about the product?
The best thing about iCIMS is how holistic the data is stored and accessed within the system. Also, the new upgrades like the Offer Center and Interview Scheduler are helpful with our feast/famine system of hiring.
What do you dislike about the product?
While there is a ton of data, it is not always easily accessible. To be fair, the system was set up prior to my coming aboard, and there are workarounds, but if you don't live in the data every day, there are challenges in getting the data you want in the way that you want it.
What problems is the product solving and how is that benefiting you?
iCIMS done a great job of getting us (as a company) into the growth phase that we're in now. With the integration of our background check provider (SimpliVerified) and ADP (payroll provider), our hiring and onboarding process has been streamlined and efficient. It would be nice to see other hiring things (like Motor Vehicle Reporting) integrated into iCIMS so we can have a one-stop shop for hiring.
Aligns with our Company Goals
What do you like best about the product?
Emails can be updated easily for applicants
What do you dislike about the product?
HAVING TO CREATE TEMPLATES for jobs . yes, all caps was necessary.
What problems is the product solving and how is that benefiting you?
Ease of Use, linkedin applications syncs with the environment. Compliance is more easily addressed with Data privacy laws. Reporting ease.
iCIMS: The Best for ATS
What do you like best about the product?
The ease of use, configuration and implementation stand out with iCIMS and their team. With other softwares, making updates to configuration or integration can be painfully slow, but with iCIMS it's easy. The support team is always happy to quickly assist with outstanding issues.
What do you dislike about the product?
For a new user,if you're not familar with setting up systems it can be a bit intimidating. There are SO many features that it can be overwhelming to find where you need to go and make sure everything gets setup for the right user groups.
What problems is the product solving and how is that benefiting you?
The ability to customize a system to fit our business needs. Previously, our HRIS team constantly had to tell our TA team that we couldn't meet their needs. Now, this is incredibly rare.
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