iCIMS
iCIMSReviews from AWS customer
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Products always changing and evolving to meet competitive market demands!
What do you like best about the product?
I like the variety of products that icims offer customers and that they continually are updating and evolving products. I like the tech support chat feature.
What do you dislike about the product?
With the new products and offerings the cost of product add-ons can be a lot for our nonprofit organization.
What problems is the product solving and how is that benefiting you?
ATS is solving the problem of attracting candidates to our organization and simplifying the application process. We are new clients of the CRM product and still trying to figure out how it is benefitting me and how to integrate the product into my work day most effectively and efficiently.
iCIMS is the perfect balance of features and value
What do you like best about the product?
Implementation was easy and very well-supported
Fully customizable
Easy self-serve administration along with responsive support
Smooth, intuitive UI
Endless features available, but only pay for what you need
Features & enhancements routinely added without additional cost
Extremely competitive pricing
Platform is very fast and very stable
Powerful reporting capabilities
Fully customizable
Easy self-serve administration along with responsive support
Smooth, intuitive UI
Endless features available, but only pay for what you need
Features & enhancements routinely added without additional cost
Extremely competitive pricing
Platform is very fast and very stable
Powerful reporting capabilities
What do you dislike about the product?
Building more complex reports has a steep learning curve
"New" iCIMS UI is less visually appealing than their legacy UI
"New" iCIMS UI is less visually appealing than their legacy UI
What problems is the product solving and how is that benefiting you?
Automated communications and onboarding tasks/paperwork has significantly reduced turntimes and error rates
Jobs are distributed to a wider range of career sites and job boards, resulting in more and better candidates in a shorter amount of time
Workflows are easy to follow, track, and audit
Reporting and analytics are easy to access and can be pulled on-demand, so it's easy to see and show how we're performing
The ability for managers to create job requests and enter offer details themselves has reduced error rates and freed up the Recruiting team for other projects
Jobs are distributed to a wider range of career sites and job boards, resulting in more and better candidates in a shorter amount of time
Workflows are easy to follow, track, and audit
Reporting and analytics are easy to access and can be pulled on-demand, so it's easy to see and show how we're performing
The ability for managers to create job requests and enter offer details themselves has reduced error rates and freed up the Recruiting team for other projects
Very configurable software with the ability to integrate to the rest of your TA and HR tech stack
What do you like best about the product?
CONFIGURABILITY: The iCIMS Talent Cloud is extremely configurable to meet the needs of many organizations. Their core ATS can be as simple or complex, as needed, and can satisfy multi-lingual, multi-branded, and multi-regional organizations.
REPORTABILITY: The core suite that was built by iCIMS (ATS, Onboard, Offer Management) is extremely reportable and therefore has the capability to measure business and team success quite easily. Dashboards can be built to not only drive daily actions, but also help recruiters to meet SLAs and work towards defined key metrics.
CONNECTABILITY: For anything outside of the iCIMS realm, the system is able to be integrated through various methods. The iCIMS Marketplace has many options for standard integrations for more basic, straightforward connections. Teams that have more complex needs have the ability to work with iCIMS to build a custom integration.
With a well configured, maintained, and adopted platform, teams can meet and exceed most of their recruitment goals with the iCIMS Talent Cloud.
REPORTABILITY: The core suite that was built by iCIMS (ATS, Onboard, Offer Management) is extremely reportable and therefore has the capability to measure business and team success quite easily. Dashboards can be built to not only drive daily actions, but also help recruiters to meet SLAs and work towards defined key metrics.
CONNECTABILITY: For anything outside of the iCIMS realm, the system is able to be integrated through various methods. The iCIMS Marketplace has many options for standard integrations for more basic, straightforward connections. Teams that have more complex needs have the ability to work with iCIMS to build a custom integration.
With a well configured, maintained, and adopted platform, teams can meet and exceed most of their recruitment goals with the iCIMS Talent Cloud.
What do you dislike about the product?
RELIANCE ON SUPPORT: Due to the complex nature of some of the configurable elements of iCIMS, many organizations are reliant on the iCIMS Help Desk, even if they are fully capable of managing their platform themselves. Examples of configurations that require iCIMS Help Desk include security features (Search Locks, Security Rules) and automated notifications (Event Notifications). Additionally some foundational features requires the Help Desk to be involved in enabling them (Conditional Field Logic).
REPORTABILITY: While the core suite can be reported upon, many of the products that were added to the Cloud via acquisition have not been fully integrated into the ATS, causing cross-product reportability to be impossible. Many of the acquired products do not have the ability to be reported upon at all or they only have standard dashboards/reports that cannot be adjusted to meet all needs. This is a stark contrast to the core suite of products.
Although both of the above are frustrating, with the correct level of expertise, teams can rise above these challenges and still have a great experience with this software.
REPORTABILITY: While the core suite can be reported upon, many of the products that were added to the Cloud via acquisition have not been fully integrated into the ATS, causing cross-product reportability to be impossible. Many of the acquired products do not have the ability to be reported upon at all or they only have standard dashboards/reports that cannot be adjusted to meet all needs. This is a stark contrast to the core suite of products.
Although both of the above are frustrating, with the correct level of expertise, teams can rise above these challenges and still have a great experience with this software.
What problems is the product solving and how is that benefiting you?
The iCIMS Talent Cloud helps to manage recruitment activities, automate timely communications, ensure compliance to business process, and staff teams across the world.
Icims Talent Cloud
What do you like best about the product?
Upsides: Self Scheduling Interview capability and reporting.
Dashboards: Configurable per user group.
Dashboards: Configurable per user group.
What do you dislike about the product?
The CRM ,Text Engagement and offer management are not as seamlessly integrated within the ATS as you would like which causes limitations.
Examples:
Tagging candidates is not bidirectional if input from the CRM side it does not go into the ATS.
There is a lack of reporting capability within the ATS on events and pipelines though these are fields visible in the ATS..
Interview Texts (invite to sign up etc) are not able to be viewed from the candidate "text" area. only texts that are sent from text engagement are visible in the candidate profile. Shared Text Templates are shared to all users or none, no ability to share templates per user group.
There is no possibility of applying global text platform settings. Example current ATS GLOBAL interview scheduling availability calendar for our company is M-F 10A-5P. For text there is a link you can send but this Calendar global setting in ATS does not relate to Text Engagement schedule link availability.
Offer : once accepted does not show in Recruit statuses automatically. as this product is sold separately . It is a break in efficient workflow in my opinion, the rwf status should automatically change to Offer Accepted if it is.
Similarly when someone schedules an interview the status should also change automatically to interview scheduled. Again because this is a product that is sold separately it is not seamlessly integrated into the Recruit workflow.
Examples:
Tagging candidates is not bidirectional if input from the CRM side it does not go into the ATS.
There is a lack of reporting capability within the ATS on events and pipelines though these are fields visible in the ATS..
Interview Texts (invite to sign up etc) are not able to be viewed from the candidate "text" area. only texts that are sent from text engagement are visible in the candidate profile. Shared Text Templates are shared to all users or none, no ability to share templates per user group.
There is no possibility of applying global text platform settings. Example current ATS GLOBAL interview scheduling availability calendar for our company is M-F 10A-5P. For text there is a link you can send but this Calendar global setting in ATS does not relate to Text Engagement schedule link availability.
Offer : once accepted does not show in Recruit statuses automatically. as this product is sold separately . It is a break in efficient workflow in my opinion, the rwf status should automatically change to Offer Accepted if it is.
Similarly when someone schedules an interview the status should also change automatically to interview scheduled. Again because this is a product that is sold separately it is not seamlessly integrated into the Recruit workflow.
What problems is the product solving and how is that benefiting you?
Interview Scheduling.
Really fast responses, even if they have to say No.
What do you like best about the product?
Quick responses to requests for help, and willing to respond more than once in a chain, rather than starting a new thread for a second question.
What do you dislike about the product?
I miss the opportunity to chat with someone via Zoom. Having an open office hour that way was really convenient for questions that are harder to type out.
What problems is the product solving and how is that benefiting you?
Faster response time from references and automated reminders for those who haven't responded. We spend less time micromanaging the reference check process and have fewer emails caught in spam filters.
iCIMS Review
What do you like best about the product?
The self-scheduling tool has enhanced the candidate experience while saving time and avoiding back-and-forth communication.
What do you dislike about the product?
The user interface is not intuitive which creates navigation issues for hiring managers. We've also experienced numerous performance issues which slows down the hiring process.
What problems is the product solving and how is that benefiting you?
We sought a system with enhanced reporting capabilities and customizable dashboards. iCIMS offers standard reports like time-to-fill, which are quite convenient and useful.
Great Experience
What do you like best about the product?
Recently started using for our implementation of the new system and its very simple and thorough,
What do you dislike about the product?
Have nothing negative to say about Icims talent cloud
What problems is the product solving and how is that benefiting you?
Helping the company simplify the process
ATS with good functionality overall
What do you like best about the product?
iCIMS has all of the functionality needed to get your job done as a recruiter. For the most part, it is a fairly intuitive system with a lot of fuctions and automation.
What do you dislike about the product?
Some functions could be better placed/easier to access. I would like to have a better way to include knockout questions in the requiisiton input process.
What problems is the product solving and how is that benefiting you?
iCIMS is our applicant tracking system so it is used for all positions (internal and external) that we recruit for within the organization. It gets the job done and keeps recruiters very organized.
Very efficient way to track candidates
What do you like best about the product?
All in one ATS! From having your own job portal to onboarding
What do you dislike about the product?
Sometimes there is a lag but not all the time
What problems is the product solving and how is that benefiting you?
Finding the best candidate for the specific role
ICIMS Review
What do you like best about the product?
I love the ease of SkillSurvey. Before using SkillSurvey, we conducted manual reference checks. This saves time and allows HR to focus on other aspects of work. The references leave honest feedback regarding strengths and opportunities. The system is easy to navigate. From past experience, I know that SkillSurvey will partner with you if you are unable to find a survey that fits the job you're recruiting for.
We also utilize SkillSurvey for exit interviews. This allows us to pull easy analytics to look at trends.
SkillySurvey also integrates easily with Workday.
Customer Service before and during implementation was great! The team was knowledgeable and friendly!
We also utilize SkillSurvey for exit interviews. This allows us to pull easy analytics to look at trends.
SkillySurvey also integrates easily with Workday.
Customer Service before and during implementation was great! The team was knowledgeable and friendly!
What do you dislike about the product?
The limitations of reporting for survey questions a user has created compared to surveys SkillSurvey has standardized.
What problems is the product solving and how is that benefiting you?
SkillSurvey saves me time in my job. I no longer have to play phone tag or spend 15 minutes conducting manual references for candidates. It also has easy reporting for exit surveys.
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