iCIMS
iCIMSReviews from AWS customer
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Liking iCIMS more and more each day.
What do you like best about the product?
I like the integration with our HR Core system.
What do you dislike about the product?
There are a lot of manual steps, but we are working with a consultant to help with our set-up to work through this. Sometimes it may be difficult to get the help needed, but I believe this is a time zone issue.
What problems is the product solving and how is that benefiting you?
Reporting of new hires and changes to teams outside of HR to help with other employee set-up issues
Working on integrating into our Core HR system
iForms are a great help with needed information from candidates
Working on integrating into our Core HR system
iForms are a great help with needed information from candidates
Icims Talent Cloud Review
What do you like best about the product?
I like the usefulness of the dashboards.
What do you dislike about the product?
I would like more AI support when it comes to evaluating or identifying candidates.
What problems is the product solving and how is that benefiting you?
It allows me to move candidates through the applicant hiring process.
iCIMS Platform
What do you like best about the product?
iCIMS is extremely configurable to your unique company needs. There are so many features and integrations available to help make recruiting a seamless process.
What do you dislike about the product?
Tech support can be difficult as there seems to be a high level of turnover. Since each iCIMS platform is configurable to each company, this can cause a disconnect between tech support and the user.
What problems is the product solving and how is that benefiting you?
iCIMS helps keep everything recruiting in one centralized area. We have integrated with Ultipro which has allowed us to streamline our onboarding process as well.
Versaile program with more efficient reporting
What do you like best about the product?
The availability of data reporting for so many levels. The customization is very helpful when reporting to Management
What do you dislike about the product?
THe titles of certain areas are not always user-friendly. It can be difficult to navigate when you do not know exactly what you are lookg for.
What problems is the product solving and how is that benefiting you?
Linking to a texting program has increased effectiveness in the recruiting process.
iCIMS customer service via the ticketing platform has been excellent.
What do you like best about the product?
I really like the dashboard and reporting capabilities of iCIMS. The dashboards help keep things organized. I also like that you can tailor dashboards based on login groups.
What do you dislike about the product?
The onboarding platform of the iCIMS platform needs a lot of work. Onboarding is all over the system; it does not make it easy to download forms that may have been completed in the onboarding portal. There is a lack of automation with being able to assign new hire categories based on job code or job family. It is challenging to assign hiring leaders tasks that may need to be completed when onboarding their new hires.
What problems is the product solving and how is that benefiting you?
The ability to hire applicants faster and reach a larger pool of candidates. More automation with regard to how recruiters are using the system.
My Experience with iCIMS
What do you like best about the product?
The ATS itself has a lot of functions and is very customizable in terms of filtering and creating analytics to show the data you need. iCIMS is also very user-friendly in tracking and keeping records of data. I also like the learning functions they offer, such as iCIMS Academy, which has tutorials and recorded webinars that can help new users adapt to using their system.
What do you dislike about the product?
Their customer service takes time, and often, there are a lot of quick fixes that could be done by yourself if you knew how. The help tickets would not inform you how to complete that task. This leads to more tickets needing to be made and waiting times for iCIMS staff to help you with them. They are improving with the live agents, but learning is a self-driven necessity.
What problems is the product solving and how is that benefiting you?
iCIMS Talent Cloud is solving with form-filling, document management, and improving our recruitment workflows, leading to better efficiency and higher productivity.
User friendly.
What do you like best about the product?
iCIMS is both external and internal recruitment placements, allowing accessible communication from recruiters to the candidate. Also, helps keep track of new hires and their onboarding process. The program is easily integrated with other platforms such as WinTeam and Asurint.
What do you dislike about the product?
It would be great to receive an email confirmation when the onboarding request has been completed. That'll be very helpful and a time saver.
What problems is the product solving and how is that benefiting you?
N/A
Fairly average in terms of its features and usability.
What do you like best about the product?
It is a cost-effective solution for small to mid-sized companies that may not have the budget for more advanced platforms. It is also relatively easy to set up and use, with a straightforward interface that doesn't require much training.
What do you dislike about the product?
While it offers some essential tools for posting job listings and managing applications, it lacks the advanced functionality that many modern recruiters have come to expect from similar platforms. Another issue with this platform is that it isn't very flexible. There are few customization options available, which can make it difficult to tailor the platform to your organization's specific needs. This can be particularly frustrating.
What problems is the product solving and how is that benefiting you?
It solves a lot of the problems we were having before, like spending too much time on manual tasks and not having enough visibility into our recruitment metrics. The platform automates many of the recruitment tasks and provides real-time reporting and analytics, which has helped us make more data-driven hiring decisions.
Solid ATS
What do you like best about the product?
I like how well it is integrated with Indeed and our background check vendors.
What do you dislike about the product?
This may be due to how we chose to configure iCIMS but I wish it would better connect with our calendars and allow candidates to set their own interviews.
What problems is the product solving and how is that benefiting you?
iCIMS is a comprehensive ATS that allows us to better connect with our candidates and streamline the process. With the search function we are more effective with speaking to applicants.
iCIMS has a bright future
What do you like best about the product?
Overall, the products of iCIMS are user-friendly from a corporate/recruiter/admin standpoint. I like that there is a Text to Apply product (Digital Assistant) and the ability to text applicants/new hires.
What do you dislike about the product?
1. I don't like that the applicant/new hire experience isn't as 100% user-friendly & intuitive as other advanced technologies like Amazon's consumer-tech. It's ideal to remove the friction point of having to create a login/password just to apply and complete any tasks. The tech should instead recognize someone based on using their phone and allow them to easily complete anything with a login. 2. As iCIMS has acquired companies such as Text Recruit/Engagement and others, because they are separate platforms, it negatively impacts the end-user as the technology doesn't sync beautifully. Yes, it integrates, but not good enough or helpful enough. For a global organization with management changes often, it's not easily manageable to constantly delete a Text Engagement user/license and add a new one for the other person. There needs to be a more flexible option that is location specific and not tied to a human being. 3. Also, I do not like that the Digital Assistant product is built to be linear (start a sequence and have to go straight to end the sequence) with no flexibility to account for human error, need, and support. The future is building flexibility for the AI to better help the human through technology and not be frustrating when they have a typo/error and want to correct but the tech doesn't allow that.
What problems is the product solving and how is that benefiting you?
Showcase our careers & culture through the Career Site product, gather applications through the online portal or via Text to Apply, pre-board (pre day 1) new hires, text applicants/new hires.
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