ICIMS
iCIMSReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
921 reviews
from
External reviews are not included in the AWS star rating for the product.
iCIMS has a bright future
What do you like best about the product?
Overall, the products of iCIMS are user-friendly from a corporate/recruiter/admin standpoint. I like that there is a Text to Apply product (Digital Assistant) and the ability to text applicants/new hires.
What do you dislike about the product?
1. I don't like that the applicant/new hire experience isn't as 100% user-friendly & intuitive as other advanced technologies like Amazon's consumer-tech. It's ideal to remove the friction point of having to create a login/password just to apply and complete any tasks. The tech should instead recognize someone based on using their phone and allow them to easily complete anything with a login. 2. As iCIMS has acquired companies such as Text Recruit/Engagement and others, because they are separate platforms, it negatively impacts the end-user as the technology doesn't sync beautifully. Yes, it integrates, but not good enough or helpful enough. For a global organization with management changes often, it's not easily manageable to constantly delete a Text Engagement user/license and add a new one for the other person. There needs to be a more flexible option that is location specific and not tied to a human being. 3. Also, I do not like that the Digital Assistant product is built to be linear (start a sequence and have to go straight to end the sequence) with no flexibility to account for human error, need, and support. The future is building flexibility for the AI to better help the human through technology and not be frustrating when they have a typo/error and want to correct but the tech doesn't allow that.
What problems is the product solving and how is that benefiting you?
Showcase our careers & culture through the Career Site product, gather applications through the online portal or via Text to Apply, pre-board (pre day 1) new hires, text applicants/new hires.
Growing Potential
What do you like best about the product?
iCIMS ATS functions fairly well with the basics of application and candidate flow with an affordable price tag in comparison to competitors in the marketplace.
What do you dislike about the product?
Customizing reports is more complex than desired. Field options are difficult to decipher when creating a new one. Having a field grabber integration would be helpful.
What problems is the product solving and how is that benefiting you?
Fewer clicks for the end-user in the Winter Release is a highly anticipated change.
Great product overall!
What do you like best about the product?
iCIMS is very user-friendly. The ability to utilize TextRecruit is amazing!
What do you dislike about the product?
Updates are not communicated with Users. Distribute update communications more frequently.
What problems is the product solving and how is that benefiting you?
N/A
iCIMS Talent Cloud Review
What do you like best about the product?
I have since used the CRM tool within iCIMS. While I'm uncertain my team utilizes it in all the ways it can, I would say that its a nice place to organize and keep things together.
I enjoy the option to text candidates, but I do not use it as a marketing/recruiting tool to blast messages like some might.
I enjoy the option to text candidates, but I do not use it as a marketing/recruiting tool to blast messages like some might.
What do you dislike about the product?
There seem to be more glitches within the past few months. Issues like opening 'notes tab' on a candidate profile create errors and send you back to the home page. I have been in an iform deep in convo with a candidate only to have everything deleted and an error ok. These types of things have been a burden on accomplishing work tasks.
What problems is the product solving and how is that benefiting you?
Tracking candidates and organizing applications - keeps the team organized and able to function efficiently.
iCIMS platform is good and easy to use but does need some improvements
What do you like best about the product?
The Dashboard and reporting filters. Ease with creating new jobs.
What do you dislike about the product?
When asking a question to Tech Support, we get different answers for the same question &/or the answers are very generic, not answering our questions. They are also quick to want to close the case after leaving us with more questions based on their generic answers. We used to love Tech Support when we used to call in and get live assistance. Service was excellent (pre-Covid), but now, their contribution leaves us trying to figure things out ourselves unless we are lucky enough to get a senior tech agent then that is a great experience because they share their knowledge with us and they understand what we are trying to do, they'll even walk us through the process of setting up what we need. Unfortunately, we aren't able to request Tech Agents by name. Some tech agents are excellent at what they do, and when I am lucky enough to get those agents, I tend to ask them all my questions in one call (If I am able).
What problems is the product solving and how is that benefiting you?
Reporting issues and trying to improve our candidate pool
iCIMS Review 2023
What do you like best about the product?
The many features that can be integrated and customized to support our team.
What do you dislike about the product?
There are still some enhancements that can be built out. For example, the Agency feature should be able to capture screening questions.
What problems is the product solving and how is that benefiting you?
Allowing us to capture all candidate information in one place.
Great system and easy to use.
What do you like best about the product?
The many options you have to help you better recruit. Such as CRM, Text Recruit, Chat bots etc.
What do you dislike about the product?
Limitations on the filters for reporting and scheduled reports.
What problems is the product solving and how is that benefiting you?
NA
I think iCIMS has the potential to do some really great things but falls short with client support.
What do you like best about the product?
I like the different functions for mass editing profiles and making large scale modifications to profiles.
What do you dislike about the product?
Support is limited and sometimes comes at a premium cost
What problems is the product solving and how is that benefiting you?
Mass scale hiring in a short term seasonal timeframe
User Friendly
What do you like best about the product?
It's very user friendly for candidates, recruiters, hiring managers and administrative support. It's easy to make changes to the application and review information on candidates.
What do you dislike about the product?
Even though it's easy to navigate it can be time consuming to make some changes to login groups. If I turn something off it one place it may not turn it off somewhere else and so you have to make sure you hit the pieces everywhere.
What problems is the product solving and how is that benefiting you?
Easier integrations with other platforms. We have a variety of systems in our organization and none of them talked to each other. iCIMS makes it easy to integrate with other systems which is time consuming to set up but is making things significantly easier for us.
Great platform to use
What do you like best about the product?
We use the marketing automation side to keep in touch with our candidates on a clinical basis. It's simple and has a multitude of features to be able to engage and track engagement with our content.
What do you dislike about the product?
Some of the UI isn't intuative, it could be easier to work with.
What problems is the product solving and how is that benefiting you?
Th eability to engage with a large data set of candidates, the design tools and high level of customisability with our campaigns is great and makes it tailored to the receipient.
showing 241 - 250