iCIMS
iCIMSReviews from AWS customer
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iCIMS Experience - A+
What do you like best about the product?
The system is easy to use, and one of the best features is how customizable the system is.
What do you dislike about the product?
I used to love the fact that you could call into the help desk and speak to someone right away, I truly dislike that now everything becomes a ticket.
What problems is the product solving and how is that benefiting you?
Being able to text a candidate is fantastic.
Recommendations to others considering the product:
Please bring back live support staff when you call into the help desk. It feels like it takes a while to get someone to respond to the ticket and most times I just need to talk through some questions versus email them. It makes it really hard to try and email details because sometimes a question pops up during a discussion and you can't always type out everything into a help ticket. SUGGESTION: If there is an option while creating a help ticket to provide some available times for someone to call you, that would be an option that could expedite a call.
Technical Sourcer
What do you like best about the product?
Relativley easy to use. There is a lot of information that can be used
What do you dislike about the product?
Can be slow and difficult to filter what you are searching for
What problems is the product solving and how is that benefiting you?
Easy to track candidates that have applied to job reqs
A streamlined way to hire new talent - iCIMS is great
What do you like best about the product?
iCIMS provide a clear itemized list of past, pending, and future approvals needed throughout the entire step of interviewing and hiring new employees. This can be managed by admins and easily used by any employee in the pipeline. It helps keep track of historical interviews, resumes, and notes. You can also send reminders to others in the pipeline that something is pending their approval to speed up the process.
What do you dislike about the product?
The user interface for iCIMS can be a bit overwhelming and outdated at times, mainly if you are used to many of the new fancy applications that companies put out these days. This is mainly intended as an internal company portal, though, so the functionality is still high, which is what is most important.
What problems is the product solving and how is that benefiting you?
We are using iCIMS to organize our hiring process including collecting resumes through recruiters, scheduling interviews, sharing notes internally about candidates, and sending out offer letters.
Recommendations to others considering the product:
iCIMS is very customizable and can help track all new applicants in one place that anyone in your organization can access and see.
Excellent for onboarding tracking
What do you like best about the product?
I love the delegate tool inside the requisitions for marking off onboarding tasks
What do you dislike about the product?
The inability to sort by status in the req list
What problems is the product solving and how is that benefiting you?
Ability to constantly share where a candidate is at with onboarding with recruiters and hiring managers through icims
I am more productive and performance us increased
I am more productive and performance us increased
Easy Software for onboarding!
What do you like best about the product?
The software is a great tool to onboard applicants and efficiently allows us to do so quickly all on one platform.
What do you dislike about the product?
The software at times can be frustrating as it is applicant dependent to complete tasks.
What problems is the product solving and how is that benefiting you?
The software helps us to tackle how quickly we can onboard applicants by allowing us to use this platform to speed up our process.
REVIEW
What do you like best about the product?
How large the database is, with lots of great talent
What do you dislike about the product?
Very difficult to use, other databases are much simpler
What problems is the product solving and how is that benefiting you?
More talent with an easier boolean search, but icims is more difficult and harder to read
Recommendations to others considering the product:
Use easier databases
I cims
What do you like best about the product?
After I learned how to use the platform, I like how I can see all of the notes from my recruiters in anything they wanted to add about the candidates.
What do you dislike about the product?
The program itself can be difficult to work through. Some of the tabs don't seem logical in their placement. The program could be more "user-friendly"
What problems is the product solving and how is that benefiting you?
HR Recruiter is able to put candidates into the program and I can review them and either accept the invitation to interview or decline the saving me time in sifting through and actually having to interview multiple candidates
Recommendations to others considering the product:
Make sure you like the usability of the program...I find it hard to maneuver
Easy to Learn
What do you like best about the product?
There are multiple correct ways to do the same task.
What do you dislike about the product?
Figuring out which variable populates what can be frustrating as well as when the variables do not work.
What problems is the product solving and how is that benefiting you?
Seamless recruitment process from start to finish. Easy to use, letting me focus less on figuring out the software and more on doing my job.
Recommendations to others considering the product:
You can't really go wrong with it.
Experience is okay, but overall could use some work
What do you like best about the product?
Very user-friendly with the ability to compare candidates appropriately.
What do you dislike about the product?
Nothing I dislike about the program. Could maybe be set up a different way or show the dashboard consciously but what is there now is helpful.
What problems is the product solving and how is that benefiting you?
Hiring, screening, comparing. Definitely realized the time it saved in reviewing applicants.
Lacking Function
What do you like best about the product?
Screening questions, auto-reject, candidates to CSV. Can review through candidates quickly.
What do you dislike about the product?
The workflows and views are ineffective, recruiter manager communication, reports are extremely non-intuitive.
What problems is the product solving and how is that benefiting you?
We used it as an ATS. Very few benefits from a recruiter workflow standpoint.
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