iCIMS
iCIMSReviews from AWS customer
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ATS Coordinator
What do you like best about the product?
I like the open platform and how the user is able to design it fit their needs it not a one size fits all
What do you dislike about the product?
it could flow better from one stage to another when you are viewing candidates. Don't like the limits on email templates and report searches
What problems is the product solving and how is that benefiting you?
it give a real time tracking from start to end so we can build a better reporting information to the hiring manages
All around great solution!
What do you like best about the product?
Customer Service and expertise of the iCIMS team. The platform is great but the customer service really sets them apart.
What do you dislike about the product?
I only wish the mobile hiring manager app was set up so that we could take action on candidates right from the app (ex. advance/reject, email, schedule interviews, etc.)
What problems is the product solving and how is that benefiting you?
Flexible, customizable solution that can evolve as we grow.
An incredible journey
What do you like best about the product?
The infinite possibility of customization thanks to login groups; bins; statuses; etc.
What do you dislike about the product?
The complexity of the back office (user admin access) when going into System configuration.
What problems is the product solving and how is that benefiting you?
It definitely helps centralize flows of candidates and steps of the process; as well as have a clear overview over candidates coming from multiple sources.
Great customer service
What do you like best about the product?
Friendly tech support team! Also, not to mention relationship manager was able to check-in with the clients once in awhile just to make sure you are all set to go!
What do you dislike about the product?
implementation process took awhile. The target day is approximately 2months... it took more than 3months.
What problems is the product solving and how is that benefiting you?
metric, report system is clean!
Very Happy
What do you like best about the product?
Customer service and support team is responsive.
What do you dislike about the product?
N/A so far, so good. Having email such as Outlook automatically capture correspondence through iCIMS would be helpful.
What problems is the product solving and how is that benefiting you?
Making reporting easier.
Does the job but could stand to improve the UI
What do you like best about the product?
The interface is extremely customizable. Its easy to add/modify/remove almost any aspect of the system.
What do you dislike about the product?
Extremely clunky. Difficult to navigate to anything without a dozen clicks. Even something as simple as filtering jobs can be a bit cumbersome. (The job list is made out of expandable tables which collapse every time you filter, forcing you to expand them once more) In general, compared to many other modern systems, the ui seems rather dated.
What problems is the product solving and how is that benefiting you?
The largest problem solved by this tool over our previous ATS was the online portal portion. Nothing to write home about but a necessary component for any modern ATS.
iCIMS
What do you like best about the product?
Easy to use, stable product. Very little need to involve support.
What do you dislike about the product?
Not all areas are intuitive. Would be nice if iCIMS would be the top level account that allows candidates to apply to multiple companies without creating a new profile for each company.
What problems is the product solving and how is that benefiting you?
Migrated from Excel spreadsheet process to iCIMS. That alone was a great benefit.
Most flexible full featured ATS
What do you like best about the product?
iCIMS is the most configurable and scalable ATS on the market today. It is able to adapt to the needs of growing companies and ever-changing business conditions without costly vendor-driven re-work.
What do you dislike about the product?
The cost model just changed recently, and while this was a long overdue change (the competition charged more for less), it is becoming a barrier to entry
What problems is the product solving and how is that benefiting you?
Social distribution, req approvals, candidate management, recruiting metrics
Recommendations to others considering the product:
Partner with an implementation consultant, even if it is just for the sales process... It will help you make the best decisions for your organization
Excellent customer service and implementation process
What do you like best about the product?
I am extremely happy with the implementation process, how much you can make iCIMS be fit to your needs, as well as with how organized my POC Andrea Ramey is.
What do you dislike about the product?
I wish the platform was a bit "prettier" easier on the eye, but this is very minimal. I also hoped for video interview to be included instead of paying an additional monthly fee for it.
What problems is the product solving and how is that benefiting you?
Faster posting open requisitions and staying organized.
Recommendations to others considering the product:
Know what you're looking for so at the time of implementation things go smoother for you and your end result will be just what you're looking for.
Icims
What do you like best about the product?
I like the easy interface. Also, files are easily found for job descriptions as well as uploaded documents.
What do you dislike about the product?
It crashes at times on our work network but that may due to our system.
What problems is the product solving and how is that benefiting you?
NYC DEP. Benefits include tracking all resumes and documents.
Recommendations to others considering the product:
None
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