iCIMS
iCIMSReviews from AWS customer
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Sr. Corporate Recruiter
What do you like best about the product?
It keeps candidates organized for specific positions as well as their status
What do you dislike about the product?
Cumbersome. Too much clicking back and forth
What problems is the product solving and how is that benefiting you?
Open positions.
It gives us a great look (profile) at our candidates!
What do you like best about the product?
People Answers - it really tells us about the person and is accurate.
What do you dislike about the product?
We need more candidates. How can promote our open positions more!
What problems is the product solving and how is that benefiting you?
Getting people to apply for the sales positions at Carson's Furniture Gallery.
Getting the qualified candidates, that we need for sales.
Getting the qualified candidates, that we need for sales.
Recommendations to others considering the product:
We do not get many applications.
Solid ATS if you have the right admin resource
What do you like best about the product?
iCIMS is a solid ATS with a ton of features for both connecting with candidates, recruitment workflow and pipeline management, and onboarding. It is extremely customizable allowing you to create different access for different users, custom fields, custom forms, custom integration with other 3rd parties (e.g. HRIS, background screen providers, employment screening assessments). However, the system can be somewhat complex and there are some limitations based on the way it is configured on the backend. There is solid reporting and metrics that can be pulled as well.
What do you dislike about the product?
As mentioned, there is a level of complexity for the platform and training that is needed to fully understand the tool and all its capabilities. It can be cumbersome for some hiring managers that aren’t tech savvy. However, they have an awesome help desk line that can provide all the guidance you need.
What problems is the product solving and how is that benefiting you?
We didn’t have a true ATS prior to iCIMS which we implemented a couple years ago. We used it initially to streamline our process and create a standardized process for recruitment. Since then we have used the metrics and reporting tools to allow us to gain insights in to performance and recruitment bottlenecks, as well as create tighter alignment with finance for budgeting alignment purposes. We continue to look at refining the processes we have to create high levels of automation and data tracking.
Recommendations to others considering the product:
I've used several different products (jobvite, taleo, maxhire, ADP). Of all the ones I've been exposed to, iCIMS is one of the top. It also allows access for staffing vendors (e.g. onsite contingency staffing partners) which is great.
iCIMS Recruit has so many great features and can do so much more than other ATS that we reviewed.
What do you like best about the product?
The new UI is awesome. The overall look and feel is intuitive compared to most other ATS,
What do you dislike about the product?
Not enough customization options and reporting needs work.
What problems is the product solving and how is that benefiting you?
Even though the reporting features needs improvement, it has saved time on some reporting that used to take up about 8 hours a week of my time. I have saved closed to 6 hours in time each week.
We also use Connect and it has helped us to keep our marketing and applicant tracking in one place.
We also use Connect and it has helped us to keep our marketing and applicant tracking in one place.
Recommendations to others considering the product:
Take your time and do not rush through configuration, testing and implementation. There are so many details that get missed when you push to get it done even when you aren't ready.
iCIMS is a well-rounded ATS
What do you like best about the product?
The ability to customize our hiring manager's view of the system, and the ease of submitting candidates through the workflow process.
What do you dislike about the product?
I'd love the ability to be able to easily search a candidate by phone or email. The process for searching that way is very tedious currently.
What problems is the product solving and how is that benefiting you?
Currently we're working on determining our best advertising and referral sources. Being able to track these easily through reports in iCIMS is a great benefit.
Recommendations to others considering the product:
iCIMS is the most well-rounded ATS I've had the opportunity to use. It is very user friendly and allows for a lot of customization to better meet the needs of your business.
Great ATS and excellent customer service!
What do you like best about the product?
My favorite thing about iCIMS is the ability to recruit and onboard your candidates seamlessly within the same system and customize with any training videos necessary for your company.
What do you dislike about the product?
There is a lot of customization that needs to take place on the front end, this can involve some trial and error to find out exactly what fields are necessary for your company's portal.
What problems is the product solving and how is that benefiting you?
We have reduced our spending in recruitment costs by having different job boards scrape from iCIMS, in turn, this has led to more efficient recruiting.
Enjoying iCIMS!
What do you like best about the product?
The ability to do several things at one time is probably what I enjoy the most about iCIMS. I am able to send "screened out" letters to all unsuccessful applicants with one click. The option to add variables in the emails are very helpful. It allows the emails to be personalized as it customizes the job title and job location applied for and the candidates name.
What do you dislike about the product?
I don't like how we have to go to the candidate's "Person Profile" to access additional documents such as cover letters and candidate questionnaires.
What problems is the product solving and how is that benefiting you?
We are figuring out where it is the best to post jobs on based on where we are getting most of our applicants from. Also, we are able to allow a select amount of people access the resumes and cover letters. We are also saving time on tedious tasks because iCIMS has a lot of automatic features.
Recommendations to others considering the product:
It is a great applicant tracking system. Contains all of the features that we were looking for! I highly recommend!
Loving iCIMS
What do you like best about the product?
I love the constant improvements and updates- they're always working towards a better product.
What do you dislike about the product?
Every once in a while, we'll get a glitch in the system. It's usually hard to explain what's going on so it's not easy to fix/troubleshoot.
What problems is the product solving and how is that benefiting you?
The system is helping us (my team in Recruiting along with our HR team) go paperless and automate many different processes. The application process is much more user friendly- plus I like that candidates can login and see if they're being considered.
Recommendations to others considering the product:
It's great! It might take a while to implement and customize, but it's so worth it when it's up and running.
Meet Expectations, Continues to Improve.
What do you like best about the product?
Constant improvements to the system being made. Easy to interface with other systems. Extensive help desk, forums, community for everyone to participate in. Never feel unsupported. User interfaces, searches, and other aspects currently being updated and re-looked at which is making it easier for users to learn the system and how to use.
What do you dislike about the product?
Some features can be difficult for all users to learn to use at first. Some features are missing aspects you would expect to find in similar products.
What problems is the product solving and how is that benefiting you?
Used for tracking on data that we are audited for and for records retention. Able to pull metrics for recruiting performance and business performance. Streamlined many manual processes through the platform to ether make automated or semi-automated, creating more time to spend on important tasks. Creating a more thorough integration with internal HR. Helped close the gap on time-to-fill to create a more seamless and automated system.
iCIMS is a quality ATS for a mid-size company
What do you like best about the product?
Easy to use and good customer service from the Help Desk.
What do you dislike about the product?
The automatic job posting add-on, Job Target, is not as user-friendly, but it gets the job done and better than posting to websites individually.
What problems is the product solving and how is that benefiting you?
Electronic storage of information, quicker/less manual hiring process, pre-screening questions help select candidates faster and both the hiring manager and HR rep have access to candidates at any time
Recommendations to others considering the product:
Map out your hiring process first and then discuss it with your implementation person to be sure you're using features that help you save time.
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