iCIMS
iCIMSReviews from AWS customer
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One stop shop for recruiting
What do you like best about the product?
One stop shop for recruiting. Easy to open a requisition and get approval.
What do you dislike about the product?
Calendar does not sync up with Gmail or Outlook calendar.
What problems is the product solving and how is that benefiting you?
It has speed up our Recruiting process.
Recommendations to others considering the product:
If a company has low budget and small to mid size company it will be a good tool for them to use.
Newbie just getting started
What do you like best about the product?
I like that everything is able to be customized..
What do you dislike about the product?
I dislike how hard it is to create reports. It so comprehensive that its overwhelming just starting out. I also think the logic for selecting variables is too difficult.
What problems is the product solving and how is that benefiting you?
We are able to mandate and direct internal candidates to act or answer things we need them to.
iCIMS Review
What do you like best about the product?
I really like the ease of use. The system is user friendly.
What do you dislike about the product?
I don't have any dislikes. We were originally recruiting manually, so iCIMS Recruit has been a gem thus far.
What problems is the product solving and how is that benefiting you?
We are definitely using our time more efficiently. We're using multiple platforms to source candidates.
Great product to use for Recruiting!
What do you like best about the product?
I like the fact that we can put everything in one place under the candidates name. We also like that it posts to all of the job boards.
What do you dislike about the product?
I wish that it would not allow duplicate entries. I understand people with same name, but if it could go through a check - name, address, phone#, email, etc. This can sometimes be annoying when we have declined a candidate who has applied for another job, and has been able to create a new profile using a different email address.
What problems is the product solving and how is that benefiting you?
We definitely could be utilizing this system much more, but we have been able to benefit by using the reporting.
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Icims
What do you like best about the product?
It streamlines the candidate process from start to finish.
What do you dislike about the product?
The email window often adds email addresses without much effort. A tab function would be helpful.
What problems is the product solving and how is that benefiting you?
We are eliminating bottlenecks and losing resumes throughout the process. We are able to handle a larger volume of candidates.
iCIMS has a lot to offer in automating the recruitment process.
What do you like best about the product?
Social Connect features and well and appointment scheduling.
What do you dislike about the product?
Product can seem a little complex at first so learning curve is a bit longer. Not enough support doing live customized training.
What problems is the product solving and how is that benefiting you?
We were not compliant in the way we are tracking candidates.
Recommendations to others considering the product:
Ask for live private training and get your recruiters in a room. The online training doesn't always match the new version of the system
Great Product
What do you like best about the product?
I have complete control over the system and how its displayed.
What do you dislike about the product?
How long it takes to learn the configuration pieces. The backside is not so user friendly but I love that it is for hiring managers.
What problems is the product solving and how is that benefiting you?
iCIMS has great reporting features. We are still new and learning the system.
Recommendations to others considering the product:
Take all of the webinars you can to learn the system on your own. The backside piece can be confusing.
Customer Service Has Been Great, some functionality hiccups
What do you like best about the product?
Coming from never having an ATS its been pretty great in terms of being able to customize most of the processes and work flow to match what I was used to. I'm still very new so haven't dove into the reporting tools yet. I really like being able to easily email candidates and the templates are all stored.
What do you dislike about the product?
There are a lot more tactical actions and clicking around than I would prefer. To get from a persons profile to their candidate profile is time consuming. We've yet to fix problems with Social Distribution so I haven't been able to release it to the org yet.
Its a very robust system and a little hard to remember where to go to make changes.
If a manager asks a question in the offer approval process and declines approval, the data is lost after and you have to restart the approval process all over again. I still can't understand why the offer can't track or house the questions/legacy information within notes somewhere.
Would be great to have other documents easily visible as an image like the resume. Managers have complained they have to download any additional documents to view them.
Its a very robust system and a little hard to remember where to go to make changes.
If a manager asks a question in the offer approval process and declines approval, the data is lost after and you have to restart the approval process all over again. I still can't understand why the offer can't track or house the questions/legacy information within notes somewhere.
Would be great to have other documents easily visible as an image like the resume. Managers have complained they have to download any additional documents to view them.
What problems is the product solving and how is that benefiting you?
Tractability, ROI, time management. Candidate engagement is key. Would love to learn more about recruiting marketing campaigns to keep candidates engaged, just haven't had the time yet.
High Quality Service
What do you like best about the product?
You get what you pay for with iCIMS. We knew that it wasn't a system that we would outgrow and with their reputation of a top quality Help Desk, it was a no brainier for a partnership. There has never been a time that I have felt like iCIMS support didn't have my back, and they offer so much information to report from.
What do you dislike about the product?
It can be a bit overwhelming when starting from scratch.
What problems is the product solving and how is that benefiting you?
We are solving our issue of Onboarding company wide. We can't wait to get through implementation for that part of the platform. iCIMS solved our recruiting issues by keeping all our applications and candidates in a centralized location.
Recommendations to others considering the product:
Definitely recommend the system. But start small when implementing. It's capable of so much, but easier to add then to take away.
iCIMS review
What do you like best about the product?
I like that iCIMS has integrated our multiple systems into a one-stop program, allowing us to free up time for other things. This helps our entire team in different location have the ability to recruit appropriately without having to search through multiple locations for an answer on one applicant. Even after we recruit an employee we are able to continue to use iCIMS for promotions and internal tracking.
What do you dislike about the product?
There are times when if there is an upgrade in the software that has caused integration issues in the past, and it becomes hard to diagnose. Under these circumstances, not having complete visibility to the issue limits the ability to solve issues. This can prolong the outages for an entire market and can be frustrating when it happens during a busy season.
What problems is the product solving and how is that benefiting you?
We are solving the over abundance of paperwork that use to be needed. We can easily upgrade task and paperwork needed, based on legislation to limit liability issues. We have also found that iCIMS allows us to integrate and automate reports and systematic tracking that use to require manual hand-key of an employee.
Recommendations to others considering the product:
I would like to see an integration on a do not hire listing.
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