iCIMS
iCIMSReviews from AWS customer
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Great Customizable Functionality But Clunky
What do you like best about the product?
Very robust system overall. Customization and numerous add-on features allows enhanced usability to make this ATS do what you need/want it to do. Customer service is excellent and helpful to process tickets for updates. Community Knowledge Bank helps with working through system usability on your own.
What do you dislike about the product?
It takes a lot of work upfront to configure the system to your needs and is not simple to implement. We hired an outside consultant to help. There are helpful articles and customer support to work through the process but it will take time. The system does not feel intuitive in use and often requires clicking around to find what you need. Rather pricey and additional features require paid subscription.
What problems is the product solving and how is that benefiting you?
As an applicant tracking system (ATS), the system is helpful in customizing candidate stages, workflow, automating some processes, and allowing visibility to hiring managers and other internal stakeholders. Once configured, metrics and dashboards help users visualize progress.
Easy to use and all around a great product
What do you like best about the product?
It is easy to use and can customize to fit your needs. Love the dashboard for easy access to reports. Love the lock down options for certain log in groups. Implementation was easy. Integrations are easy to set up.
What do you dislike about the product?
There really isn't much that I dislike about the system.
What problems is the product solving and how is that benefiting you?
We currently do not have any.
Excellent experience with ICIMS
What do you like best about the product?
ICIMS has many customizable features that makes this platform the best option for our company.
What do you dislike about the product?
There is nothing our recruiting team dislikes about ICIMS Talent Cloud.
What problems is the product solving and how is that benefiting you?
The system is solving our candidate encounter by providing the candidate a smooth application and interview process. Our recruiter have learned how to manage all processes we currently use allowing us to professionally present our organization.
Its good but definingly could use improvements to make it a leader
What do you like best about the product?
features for sure. Espacially learning academy
What do you dislike about the product?
sometimes its confusing to navigate and use
What problems is the product solving and how is that benefiting you?
onboarding recruiting and candidate managment
Easy to Navigate for Users and Candidates Alike
What do you like best about the product?
iCims Talent Cloud is user intuitive and easy to navigate. I love how easily it integrates with our current workflow. The AI-powered applicant tracking is a great way to automate the hiring process and allows for a more seamless recruiting experience for our candidates and internal team alike. I really enjoy the fact that it gives us more options to engage with candidates via texts and chatbots, especially in a world where phone calls are forwarded and emails are sent to spam.
What do you dislike about the product?
Some downfalls of iCims Talent Cloud are that emails to candidates are sometimes sent directly to their spam folders. As a recruiter who likes to schedule phone interviews, a lot of my initial emails to candidates are lost, which means I have to resort to texting. =
What problems is the product solving and how is that benefiting you?
iCims is where we house all candidate applications, create job postings that push out to our career page, and is where we house onboarding documents for new hires.
Best ATS for Any Business
What do you like best about the product?
Candidature Process, Dashboards and Reports, etc
What do you dislike about the product?
There is Nothing which i do not like about ICIMS, its the best in the Industry..
What problems is the product solving and how is that benefiting you?
Tracking of the Candidate, Reports and Dashboards
Great ATS System
What do you like best about the product?
Easy to manage and organize candidates through the recruiting process. Ability to creat pipelines. Great marketing products. Love text engangement for quick candidate response times. Very customizable.
What do you dislike about the product?
Support times can be slow but have been getting better.
What problems is the product solving and how is that benefiting you?
The new iCIMS is out for use with the old iCIMS still available for users. iCIMS team takes into account our feedback to make changes to the new iCIMS.
Template based implementation.
What do you like best about the product?
Great team to work with, very flexible team.
What do you dislike about the product?
Template based implemenation, sometimes confusing to client needs
What problems is the product solving and how is that benefiting you?
We don't have an ATS
Has a lot of potential
What do you like best about the product?
I like the CRM. I like the search abilities and authoring tool for campaigns.
What do you dislike about the product?
It can be difficult to get answers in a timely fashion.
What problems is the product solving and how is that benefiting you?
An organized way to track candidate relations. We are able to view touchpoints and improve our relationships.
Easy to use, straight forward and great from the user side.
What do you like best about the product?
Provides high-quality references with each of use for both the candidate and the references.
What do you dislike about the product?
Customer service can be difficult at times to actually reach a live person.
What problems is the product solving and how is that benefiting you?
Helping automate the reference checks for our company.
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