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Qualified

Qualified.com, Inc.

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    Narinder S.

Killer product, amazing company. Complete no-brainer!

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
The product works exactly as advertised and is intuitive and easy to set up. We had the basic capability for website conversations and qualification rules up and running same day. The integration with Salesforce was simple and painless. I know a thing or 2 about Salesforce but any Salesforce admin will understand how this works out of the box. Love love love the real-time website view. I can see who is on my site, watch them browse, and talk to the important visitors. I had a few tech support questions along the way at the team at Qualified was responsive and helped out in under 10 minutes.
What do you dislike about the product?
Deeper and richer analytics. What's there covers 90% of what we need, but my team wants the ability to drill into each prospect, and while we can do that in Salesforce, would be convenient to do that in Qualified as well.
What problems is the product solving and how is that benefiting you?
We're in the healthcare space, and have a targeted set of accounts that are key for our team to engage with. Based on my outbound emails, Qualified tells me when my target accounts are on my site, alerts me in real-time and gives me the chance to meet with them in real-time. In addition, we expect to expand usage to key partner relationships as well. We are just scratching the surface of all the things we could do with it.
Recommendations to others considering the product:
Just get going and you'll see for yourself. This new approach is a game changer for how B2B companies have been engaging with clients. In my previous role as co-founder of Appirio, I consulted with hundreds of B2B companies on CRM, and I can honestly say that what I've seen from Qualified is a must have for B2B demand gen teams.

    Anthony P.

Instant communication gets me closer to what my customers are trying to do....fast.

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
It's crazy this hasn't existed until now. The fact we send people away from our website after they fill out a form seems like a thing of the past now. Now we are actively having conversations to better understand if we are a fit for their requirements before setting up meetings and spending cycles if there isn't an strong fit for what they are looking for and our solutions.
What do you dislike about the product?
We don't use Salesforce, so I'd like to see more crm integrations. I'd also like to see a tighter integration to email platforms, as that is still where a lot of communication happens.
What problems is the product solving and how is that benefiting you?
We sell email infrastructure, and the conversation can get pretty complex quickly. I love the ability to move to a phone call as opposed to just chat.
Recommendations to others considering the product:
Implement now, especially if you are in a fragmented market. The ability to be the first to communicate with a potential customer and set the tone can be the difference between winning and losing a deal.

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