Qualified
Qualified.com, Inc.Reviews from AWS customer
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Qualified is challenging the way the industry should think about conversational marketing
What do you like best about the product?
The methodology behind the way they have developed the product has addressed some key shortcomings with other solutions in the market. Having worked with two other similar platforms in the past, Qualified makes it easy to think about how to offer an unprecedented level of engagement with website visitors. Qualified is incredibly easy to use and offers a very intuitive interface to creating the best experience for your visitors.
What do you dislike about the product?
Like any piece of software, there is a learning curve to get your hands around how to best leverage the technology. I wouldn't necessarily call this something I dislike, but simply a hurdle we all experience in adapting new technology.
What problems is the product solving and how is that benefiting you?
We are offering highly targeted and personalized engagement with visitors based on how they are coming to the site. We are providing a way for site visitors to interact with our sales and support team in a way we hadn't previously thought of.
Knowledge = Power = Sales
What do you like best about the product?
Qualified gives us the information we need to make sales. By allowing us to know who is on your website in real-time (and a view of what they are doing), we can give our customers and leads the best user experience, which results in more deals. The user interface is intuitive and the customer support is unmatched.
What do you dislike about the product?
At first, I wasn't sure how to easily test the bot "experiences" but after reading the step-by-step guides and resources in Qualified University, it became very clear.
What problems is the product solving and how is that benefiting you?
Before using Qualified, every website visitor would be served with the same experience. The actions they took (or did not take) on our website were based solely on website design and their own intentions. Qualified provides the context for who the visitor is (a customer, an unknown user, an open opportunity, etc.), enabling us to guide his or her actions appropriately and strategically. It not only benefits the user, but it also benefits the sales and marketing teams.
Best Conversational Marketing App for Salesforce
What do you like best about the product?
If you're using Salesforce and exploring a new Conversational Marketing platform, Qualified is for you. The integration is super powerful. You know when leads, contacts, and even open opportunities are on your site. And you can automatically sync all conversation data back into Salesforce, so reporting is easy.
What do you dislike about the product?
Needs a mobile app functionality. They do have slack notifications though!
What problems is the product solving and how is that benefiting you?
For our prospects, we're making it easier for them to get in touch with our sales team. For our sales team, we're making it easier to have conversations with qualified leads. Ultimately, we're getting the chance to generate more pipeline and revenue.
Recommendations to others considering the product:
If you're a sales rep, you have to work the platform. Don't just sit back and wait. Proactively engage with qualified visitors, focus on having a valuable conversation, and be smart about how you lock in a next step (ideally booking a meeting).
Fastest way to connect with inbound leads
What do you like best about the product?
Qualified gives me a clear picture of who's on our site, and an instant way to engage buyers in sales conversations. It's all integrated with Salesforce, so it works great with our existing sales processes.
What do you dislike about the product?
I really like the tool and haven't found any flaws.
What problems is the product solving and how is that benefiting you?
There's a speedier way to engage buyers, and it all starts on our website. As a sales rep, I get more at-bats, which helps me have more conversations and book more meetings.
Recommendations to others considering the product:
If you're a sales rep using the platform, don't be afraid to try new things. Try new greetings and approaches to see what gets you the most engagement.
Qualified Review
What do you like best about the product?
Customer service is excellent, easy to use
What do you dislike about the product?
Interface is still a bit clunky, ux update
What problems is the product solving and how is that benefiting you?
Great to see engagement with our website visitors. We have automated most of the booking process through this tool and hence have an increase in website conversions/meetings set.
A new way of selling!
What do you like best about the product?
I love that I can see exactly who's on my site and how they're exploring our content, and then zero in on the most qualified leads. This is more than just live chat - it's a sales conversation platform designed to convert high-intent website visitors into leads and opportunities.
What do you dislike about the product?
It can sometimes be distracting because I find myself always watching the site.
What problems is the product solving and how is that benefiting you?
We've opened up another channel to generate pipeline - our website. By having conversations and booking meetings right from a messenger on our site, we can have more sales conversations and condense sales cycles.
Recommendations to others considering the product:
Take advantage of Qualified's customers success team's expertise. Lean on them for best practices and guidance. They'll help set you up for success.
Best product and team!
What do you like best about the product?
Qualified is intuitive and easy to use. The best part has been our close partnership with their team. It wasn't just a "set it and forget it" implementation. From kickoff to weekly calls, they're hands on and committed to our success with the platform.
What do you dislike about the product?
Nothing sticks out to me that I dislike. Overall, an awesome tool.
What problems is the product solving and how is that benefiting you?
We get healthy inbound website traffic. Qualified helps us talk to serious buyers and convert them into opportunities. The benefits: more leads, more sales conversations, more sales meetings.
Recommendations to others considering the product:
Sales training is key. Make sure your SDRs are familiar with the product and know how to use it to their advantage.
Generate more leads and pipeline from your website!
What do you like best about the product?
Qualified makes your website way more effective at generating leads and pipeline. You can use chatbots to engage website visitors, and even route VIPs right to live sales conversations. If you're a B2B company looking to convert more inbound website traffic, Qualified is the tool for you! It's tightly integrated with Salesforce, so we can see website visitors move through the sales funnel.
What do you dislike about the product?
Their product team moves quickly but would still like some more integrations.
What problems is the product solving and how is that benefiting you?
We're trying to improve website conversions. The old process of asking visitors to fill out a form and having our sales team chase them down is broken and inefficient. I've realized we were leaving so much pipeline on the table! Now our website is working way harder and converting visitors into quality sales leads.
Recommendations to others considering the product:
Test out new things and learn as you go. Don't be afraid to test out different experiences across your site to see what converts best. Lean on their success team to guide your implementation and strategy.
A great conversational platform for your website.
What do you like best about the product?
I love the ability to create personalized chat experiences for each page of our website. It creates a more natural conversation flow for potential customers who visit our website and helps increase the amount of interaction on each page. Also our sales reps are able to have very personalized conversations in real time and in turn decrease the amount of time it takes to interact with a potential lead.
What do you dislike about the product?
I would love to see a more robust analytics dashboard. Also an integration with zapier would be super helpful so we could push meeting bookings into a slack channel that notifies us every time a call is scheduled.
What problems is the product solving and how is that benefiting you?
We wanted to increase the amount of leads generated from our website and so far qualified has done exactly that. Also with its customizable chat bot experiences it allows for leads to be captured even when our Sales reps are not working or not available.
A Marketer's Dream!
What do you like best about the product?
I love that our marketing team can guarantee that our inside sales team is talking to our most qualified website traffic. And since LiveView shows us exactly how people are browsing with our website, our marketing team can roll out website changes with the user in mind. It's tightly integrated with Salesforce, so we can see website visitors move through the sales funnel.
What do you dislike about the product?
Ability to drill down into opportunity details right from the Qualified dashboard.
What problems is the product solving and how is that benefiting you?
Qualified eliminates a longstanding barrier between marketing and sales teams and really streamlines the marketing > sales lead handoff. The messaging and online meeting experience is great for visitors. They can have buying conversations when and where it works for them.
Recommendations to others considering the product:
Qualify visitors based on which marketing campaigns they comes from in addition to which web pages they are exploring.
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