Qualified
Qualified.com, Inc.Reviews from AWS customer
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Should have gotten Qualified sooner
What do you like best about the product?
We launched in three weeks and it's been one of the easiest launches I've every done. The platform is really easy to use, set up and make changes.
Our Qualified Success Architect was the best part. He was there with us every step of the way - setting us up, providing best practices and tips, answering all questions, being flexible, working with customer support, and helping us find solutions.
This is also just the beginning. There are so many things we can use this for - from custom experiences for different pages and localized sites to ABM and upsell options. It implements with a lot or our existing tech stack adding even more use.
Can't wait for the year ahead and seeing where Qualified can take us.
Our Qualified Success Architect was the best part. He was there with us every step of the way - setting us up, providing best practices and tips, answering all questions, being flexible, working with customer support, and helping us find solutions.
This is also just the beginning. There are so many things we can use this for - from custom experiences for different pages and localized sites to ABM and upsell options. It implements with a lot or our existing tech stack adding even more use.
Can't wait for the year ahead and seeing where Qualified can take us.
What do you dislike about the product?
That I didn't get it sooner! There a few things we'd like to have that don't exist in Qualified but everything we came up with our account manager is working to get added as functionality. This is so helpful.
What problems is the product solving and how is that benefiting you?
We needed a chat product focused on driving revenue. Qualified is going to help us set meetings with prospects and answer questions 24-7.
Great Customer Success and Great Product.
What do you like best about the product?
Qualified has been a game-changer for our pipeline generation and meeting booking processes at Stream. The platform effectively engages top-of-funnel leads, capturing and qualifying them to significantly boost our lead conversion rates. By connecting us with high-intent buyers in real time, Qualified has dramatically shortened our sales cycle. Its seamless integration with our existing tech stack enhances workflow efficiency, while the account-based buying intent data allows us to prioritize outreach to our hottest accounts.
What truly sets Qualified apart is their commitment to customer success. Our Qualified Success Architect has been instrumental in implementing best practices and providing ongoing support to ensure Stream's success. Their expertise and dedication have maximized our ROI from the platform, making Qualified an indispensable tool for driving lead conversion and pipeline generation. If you're looking to supercharge your website conversions and sales strategy, Qualified is the way to go.
What truly sets Qualified apart is their commitment to customer success. Our Qualified Success Architect has been instrumental in implementing best practices and providing ongoing support to ensure Stream's success. Their expertise and dedication have maximized our ROI from the platform, making Qualified an indispensable tool for driving lead conversion and pipeline generation. If you're looking to supercharge your website conversions and sales strategy, Qualified is the way to go.
What do you dislike about the product?
I think there could be better custom integrations with the platform. Basically, if you do not use the tools they have, native integrations for the data attribution and collection side of Qualified become more rigid and difficult to implement at scale. I only say this because we use our own build programs for some lead and customer tracking. It still works, but it took a while to get working effectively.
What problems is the product solving and how is that benefiting you?
Increasing ROI for leads that have traiditonally been more diffucitly to convert.
Excellent product and even better customer service!
What do you like best about the product?
Ease of use
During implementation, the Qualified team is there with you every step of the way.
We are always able to ask questions and receive quick responses and solutions.
Our advisors use the platform every day and like it more than our old platform.
It's very customizable to our specific needs.
During implementation, the Qualified team is there with you every step of the way.
We are always able to ask questions and receive quick responses and solutions.
Our advisors use the platform every day and like it more than our old platform.
It's very customizable to our specific needs.
What do you dislike about the product?
Can't think of anything other than their "University" website is hard to find answers on. Things don't come up when I search so I end up asking our rep a lot of questions. But he is always quick to answer and even provides video walk throughs when needed!
What problems is the product solving and how is that benefiting you?
Allows our advisors to help students and potential students with any questions they may have in the moment. We are also getting a higher conversion rate using Qualified than we did with our old platform. We can book meetings on behalf of students or have the students book for themselves and route them to the appropriate advisors on their student record.
Driving Targeted Growth Through Real-Time Insights and Dedicated Support
What do you like best about the product?
Qualified has completely transformed how our marketing team tracks and engages with visitors who navigate to our website. The best investment we made was the launching Piper, Qualified’s AI SDR, or in our case, Ellie! Ellie has been pivotal in managing inbound traffic and driving conversion to ours sales teams. Ellie and the Qualified platform gives us visibility into who is on our site and qualifies leads saving our teams time. With the guidance of our Qualified architect, Kalyn, we had a successful and smooth implementation. Her support and Qualified’s high-touch service has contributed to $1M in influenced pipe in less than 3 months of launch.
What do you dislike about the product?
Qualfiied is a robust platform that can be overwhelming once inside. It was difficult for me to understand the platform and learn how to correctly set it up without professional support. Luckily, hands-on support is Qualified's greats strength. The architechs take time to understand your goals and metrics to help set up the program for success.
What problems is the product solving and how is that benefiting you?
Qualified is giving us real-time data into our identified strategic accounts, qualifying and converting right on the site. It’s an extension of our sales team as we currently don’t have an inbound team and saving our reps time.
Easily Scale Up Your Marketing and Sales Pipeline and Efforts!
What do you like best about the product?
Qualified has improved our ability to track and engage with website visitors in real-time. The platform provides valuable insights into visitor behavior and firmographic data which has been instrumental in generating qualified leads, influencing our pipeline for our sales team, and optimizing our marketing efforts to drive more targeted, meaningful interactions. We’ve also added Piper to our team, handling all inbound traffic on our website. She’s been a game-changer in saving our sales team time, and assures that every visitor is attended to providing the right type of experience depending on where they’re at in their buyers journey.
A key factor in our success with Qualified has been Kalyn from the Qualified team. She played an essential role in ensuring a smooth implementation, addressing our many questions, and continues to help us leverage the platform to its fullest capabilities. Her expertise and support have been invaluable, and we would not have achieved the same level of success without her.
A key factor in our success with Qualified has been Kalyn from the Qualified team. She played an essential role in ensuring a smooth implementation, addressing our many questions, and continues to help us leverage the platform to its fullest capabilities. Her expertise and support have been invaluable, and we would not have achieved the same level of success without her.
What do you dislike about the product?
There is nothing I dislike at this time with the platform.
What problems is the product solving and how is that benefiting you?
Qualified and Piper are generating more qualified leads for our reps, faster! We have a lot of students on our platform and Qualified is able to direct our visitors to their appropriate destination on the website and reduce the friction of getting buyers in front of our sales reps.
Driving Impact with Online Chat
What do you like best about the product?
Qualified offers robust live chat features that enable real-time engagement with website visitors, creating immediate leads for our business. Its seamless integration with CRM and marketing tools, including Salesforce, allows our teams to streamline workflows and access valuable customer data instantly. Qualified’s routing features and customizable experiences also enhance lead qualification, ensuring that leads are directed to the right resources and teams, which helps drive conversions and improve overall efficiency.
What do you dislike about the product?
Qualified can be a significant investment, and certain new features may come at an additional cost.
What problems is the product solving and how is that benefiting you?
Qualified's chat experiences help our SDRs teams connect instantly with our target website visitors, reducing response time and improving the chances of conversion.
For our business, this means fewer missed opportunities, faster lead qualification, and a more personalized customer experience—all of which can directly contribute to increased pipeline and better sales outcomes.
For our business, this means fewer missed opportunities, faster lead qualification, and a more personalized customer experience—all of which can directly contribute to increased pipeline and better sales outcomes.
Qualified is amazing
What do you like best about the product?
Qualified is easy to set up, use, and intuitive. The customer success team is world-class.
What do you dislike about the product?
I have yet to come across a downside of Qualified. Since launching the platform, we have seen tremendous success in conversions and pipeline.
What problems is the product solving and how is that benefiting you?
Qualified helps close the gap between website visitors and scheduling a meeting with sales.
Very Flexible & Robust App Essential for Modern Tech Stacks
What do you like best about the product?
Qualified offers unparalleled flexibility in customer engagements. Its intricate routing optimally handles diverse interactions, and will be even richer with the imminent launch of Piper to bolster our business dev team.
Their 'white glove' support eliminates the need to master the vast range of platform capabilities. Cormac is a relentless customer success agent, always ready to take on taxing requirements and do the heavy lifting.
Integration with Salesforce and Slack is seamless and continues to deliver great experiences to visitors and reps.
Their 'white glove' support eliminates the need to master the vast range of platform capabilities. Cormac is a relentless customer success agent, always ready to take on taxing requirements and do the heavy lifting.
Integration with Salesforce and Slack is seamless and continues to deliver great experiences to visitors and reps.
What do you dislike about the product?
I have not experienced a shortcoming or flaw. It's robust and can there can be a lengthy learning curve if you want to leverage lots of features on your own but their hyper support overcomes most of that.
What problems is the product solving and how is that benefiting you?
Chat engagement and realtime routing. Integrations with Salesforce and Slack to expedite processing.
Great product and great service
What do you like best about the product?
Interface is easy to understand, Robert is great!
What do you dislike about the product?
Feature roll-outs seem to take a long time.
What problems is the product solving and how is that benefiting you?
Qualified allows us to understand who is on the site and who to contact.
Fantastic Customer Support
What do you like best about the product?
Qualified platform is extrememly customizable and easy to navigate/understand. Their customer support is the best I've experienced.
What do you dislike about the product?
Use of Signals insights is dependent on the accuracy of our Salesforce database.
What problems is the product solving and how is that benefiting you?
Qualified gives us the ability to identify and target warm leads + engage them while they are on our website.
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