Qualified
Qualified.com, Inc.Reviews from AWS customer
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Game-Changing AI + an Incredible Team = Qualified Wins
What do you like best about the product?
Partnering with Qualified has been one of the best decisions we’ve made. From day one, their team—and especially our amazing Account Manager, Lily—has felt like an extension of our own. They're strategic, proactive, and always pushing new ideas to help us get the most out of the platform.
Since launching the AI SDR, we've seen a massive boost in performance:
Booked our first meeting within one day of turning on the campaign
4X more meetings from AI SDRs compared to human SDRs
Month-over-month increases in meetings booked since activation
Qualified's 24/7 intelligent chat coverage ensures we never miss a high-value visitor. Our dedicated AI BDR not only qualifies and converts in real time, but also tailors responses to each user—making our website feel truly alive and responsive. It’s completely transformed how we engage with prospects.
Lily and the Qualified team are always innovating and finding new ways to level up our approach. We genuinely couldn’t be doing what we’re doing without them.
If you’re looking to supercharge pipeline with AI and want a partner who gets it—look no further.
Since launching the AI SDR, we've seen a massive boost in performance:
Booked our first meeting within one day of turning on the campaign
4X more meetings from AI SDRs compared to human SDRs
Month-over-month increases in meetings booked since activation
Qualified's 24/7 intelligent chat coverage ensures we never miss a high-value visitor. Our dedicated AI BDR not only qualifies and converts in real time, but also tailors responses to each user—making our website feel truly alive and responsive. It’s completely transformed how we engage with prospects.
Lily and the Qualified team are always innovating and finding new ways to level up our approach. We genuinely couldn’t be doing what we’re doing without them.
If you’re looking to supercharge pipeline with AI and want a partner who gets it—look no further.
What do you dislike about the product?
I don't have any dislikes. It's been an incredible platform and asset to us.
What problems is the product solving and how is that benefiting you?
For us, it's almost like we're adding in another custom level of engagement for our prospects and customers while helping our MDR's understand who is coming to the website in real-time and what they are interested in. I always equate Qualified to a digital storefront. Qualified is helping us solve one of the biggest gaps in modern marketing: turning high-intent website traffic into real pipeline. With Qualified, we have an AI-powered BDR that engages visitors the moment they arrive and qualifies them in real time. I think the vetting is key so that we are not wasting the precious time of our BDR's to make sure the lead is the right fit. It’s also removed the limitations of working hours—Qualified works 24/7, so we’re no longer relying on a human BDR team that can only cover part of the day. The AI SDR has been more efficient, booking 4x the meetings and creating a steady lift in booked meetings month-over-month. It’s like we’ve added a top-performing rep to the team—without the ramp time.
Great tool but even better customer service
What do you like best about the product?
Qualified is one of our top lead generation tools and we are only just scratching the surface of how we are using it, but the absolute best thing is our QSM Jennifer who really is the gold star standard for Custome Success Managers - thank you Jennifer for all that you do.
What do you dislike about the product?
We haven't had the time and resources to make the most of the tool - hoping to dig in more in 2024
What problems is the product solving and how is that benefiting you?
Improved customer experience for our customers and prospects
It is a pleasure working with Zac from Qualified. Really loved the support provided by them.
What do you like best about the product?
the ease of use
Customer support
ease of implementation
Customer support
ease of implementation
What do you dislike about the product?
No folder structure
Needs more user roles
Needs more user roles
What problems is the product solving and how is that benefiting you?
Decreasing the time taken to conversion
Qualified Rocks - So does Jennifer!
What do you like best about the product?
White glove service. They understand that if they make their customers successful, they will be successful too, and they work very hard to ensure we are successful from the start. They don't just set it and forget it; they continue to collaborate with you as a partner organization well beyond the product itself.
What do you dislike about the product?
One person can only update an experience at a time.
What problems is the product solving and how is that benefiting you?
Permite que nos conectemos con nuestros compradores en nuestro sitio cuando estén listos para comprar.
Qualified is a gamechanger for every Sales team
What do you like best about the product?
I personally like seeing the steps each visitor takes and makes me aware of what's most interesting to viewers on our website.
What do you dislike about the product?
I don't really dislike anything about Qualified.
What problems is the product solving and how is that benefiting you?
It gives me insight in our customers interests and what they may want to hear on my outreach.
Great Product, Great Service
What do you like best about the product?
Our experience with Qualified has been wonderful so far! Our QSA, Danielle, answered every question we had during implementation to make the process as easy as possible. She was also extremely responsive, organized, and professional throughout the whole process - she was a dream to work with! As for the product itself, I'm really impressed with the amount of features Qualified has, especially Signals! I also really appreciate the in-depth Qualified University training offered that helps get the whole team up to speed.
What do you dislike about the product?
So far there is nothing I dislike about Qualified.
What problems is the product solving and how is that benefiting you?
Our main goal with Qualified is to engage our website visitors and encourage them to book a call, and Qualified has been doing a great job of achieving that. Unlike its competitors, Qualifed goes beyond just chat and offers more features, like Signals, to help get more insight on buyers so we can create more personalized experiences and ultimately drive pipeline.
Great experience
What do you like best about the product?
Their implementatin process was so lovely! Our main point of contact feels like an extension of our team rather than an external vendor. The Experience set up utilizing content blocks is one of my favorite features. It will enable consistency across different Experiences and make updates so much easier.
What do you dislike about the product?
We chose to create Leads in Marketo rather than SFDC and with that we lost some reporting capabilities in Qualified which is a bummer.
What problems is the product solving and how is that benefiting you?
Qualified is enabling chat on our website allowing visitors to request demos & schedule meetings with rep. In the long run, we plan to enable live chat as well. This helps support overall revenue & marketing influence on the pipeline. Ideally, with the scheduled meeting feature we will see an increase in our conversion rates.
Exceptional Software and Support - Fully Satisfied with Qualified Chat Service!
What do you like best about the product?
The Qualified Chat Service has been an exceptional experience for Youreka. Their customer support is top-notch, always ready to assist promptly. The interface is incredibly intuitive, making navigation a breeze. The features and functionality not only meet but exceed our expectations, especially the capability to fully customize a visitor's site journey, enhancing engagement significantly. Moreover, their expertise in this field shines through as they offer invaluable guidance and support, ensuring we optimize their tool to reap its full benefits. Overall, their service has been indispensable in boosting our engagement strategies and has become an integral part of our GTM operations.
What do you dislike about the product?
No complaints at this time, fully satisfied
What problems is the product solving and how is that benefiting you?
Qualified Chat is serving as the source for visitors to our website and our app listing on the Salesforce app exchange to engage with our team as well as book meetings and get additional information about our solution. We benefit but tracking visitors as well as converting visitors to qualified leads and eventually customers.
Could not be happier with the transition from Drift to Qualifed
What do you like best about the product?
The entire onboarding expierence was very seamless. We were able to get up and running within 3 weeks. Our CSM there has been excellent in regards to getting us started but as well as ensuring we are maximizing Qualified.
What do you dislike about the product?
We have not had any issues or dislikes with Qualified thus far.
What problems is the product solving and how is that benefiting you?
Qualified is helping us maximize the traffic we are getting to our website. This is enabling us to setup more meetings, create more leads and MQLs, and more importantly creating pipeline.
Great product, great team, great experience
What do you like best about the product?
Our primary goal with Qualified was to be sure that we weren't missing out on qualified traffic coming to our site. We have a specific set of accounts that are a high priority for us, and it's important that those accounts have a positive experience as they learn about our company. Qualified enables us to customize their onsite experience, get human (and/or non-human) help as needed, and book meetings directly with the right reps.
We are very early in our Qualified journey (just officially launched today), but I have been very impressed by the implementation process and support we've gotten from the team. It was very easy to integrate with the rest of our tech stack - Salesforce, Marketo, Slack, Clearbit, etc., which makes all the data easy to track.
We are very early in our Qualified journey (just officially launched today), but I have been very impressed by the implementation process and support we've gotten from the team. It was very easy to integrate with the rest of our tech stack - Salesforce, Marketo, Slack, Clearbit, etc., which makes all the data easy to track.
What do you dislike about the product?
We're so early on that I haven't yet seen many downsides. That being said, I'm eager to see continued progress to the technology, including AI-enabled conversations that will be more fluid than pre-built experiences.
What problems is the product solving and how is that benefiting you?
At this stage, our primary focus is on pipeline generation and building net new revenue. Qualified is helping to ensure that we take advantage of every interaction on our site to provide a positive first (or second or third or tenth) experience for high-value accounts, and be sure that they can get what they need seamlessly.
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