Qualified
Qualified.com, Inc.Reviews from AWS customer
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Great way to convert web traffic to MQLs
What do you like best about the product?
The support is great and the customization options on the platform really help with making sure the correct messaging/CTA is going to the right audience.
What do you dislike about the product?
Can be a bit complicated for certain campaigns.
What problems is the product solving and how is that benefiting you?
Converting users who may not have used a CTA button that is on our page and getting them to the correct content so we understand their intent better.
Amazing results in the first 24 hours, and oh what a great team!
What do you like best about the product?
We went live in under 2 weeks and within the first 24 hours, already had 3 meetings booked with our sales team! Gone is the 5-10 days of back and forth after a form fill for book-a-meeting. It is instantly booked on the sales rep's calendar. SO much more efficent and a MUCH better experience for the prospect too!
What do you dislike about the product?
Nothing yet, as we are only 16 days in. Everything is just as they described and demonstrated. Oh and our success manager Lily is AMAZING!
What problems is the product solving and how is that benefiting you?
Looking to do two things - dramatically improve the user experience of prospects on our website and secondarly, to greatly increase the efficency and effectiveness of our sales team.
Qualified is good
What do you like best about the product?
Qualified has worked as both our meeting scheduler and chatbot platform. The number of features is great, and we are working with their team to add their new features. Our Success Architect, Steve is always prompt and willing to share his sales and marketing knowledge. If he doesn't know the answer he'll find it for us and let us know.
What do you dislike about the product?
No dislikes at the moment. Will be testing their new features.
What problems is the product solving and how is that benefiting you?
Qualified is customizable allowing us to connect with our ICP and book instant meetings for our rep's outreach.
Qualified is a great solution for improving pipeline generation for your website
What do you like best about the product?
Our AI SDR has performed very well in driving demo requests and fielding questions submitted on-site.
What do you dislike about the product?
The AI Email functionality is somewhat limited, but it looks like it has been built out since we started using it.
What problems is the product solving and how is that benefiting you?
Qualified has done a great job of streamlining our meeting scheduling as well as adding in a conversation marketing aspect to our site.
Conversational Platform for the Modern Buyer AND Seller
What do you like best about the product?
The platform is designed very well with both the prospect and end sales/marketing user in mind. The strong front and back ends give us confidence in the overall R&D strategy from Qualified.
What do you dislike about the product?
Generally, for leaders in Sales/Marketing/Demand Gen, actionable and insightful reporting on what is and is not working is the most vital component of these types of platforms. Qualified could provide more proactive and actionable exec dashboards
What problems is the product solving and how is that benefiting you?
Buyers often want to look at products without human interaction. Qualified helps engage them without inundating them with emails and phone calls until they are ready. It also provides us insights on visitors we normally would have to work a lot harder to find!
I haven't been this excited about software in a long, long time
What do you like best about the product?
Lily and Sterling on the Qualified team has been phenomenal. There are so many standout features from lead qualification and conversion optimiziation, and so much more. Qualified is terrific for real-time identification and prioritization of high-intent visitors, and enables our team to engage with the most promising prospects while live on the website. Bonus points because it seamlessly integrates with Salesforce eand Marketo. Can't say enough good about Qualified.
What do you dislike about the product?
Nothing at this time! It's a great add to our tech stack
What problems is the product solving and how is that benefiting you?
Qualified solves for optimizing website traffic, and in turn, improving pipeline opportunities. It has substantially increased our conversion rates, and we've recognized noticible ROI within days of going live.
How to drive meetings without the required manpower!
What do you like best about the product?
Qualified provides a quick and thorough way for customers to book time on your calendar and provide information about the opportunity without requiring me to do my own research. I love how easy it is to see the customers website as well as seeing what websites they visited during their time on ours. Gives me an understanding of info they are looking for. Robert has been great to work with when it comes to changing the system and he'll provide his feedback for what he thinks will be a positive or negative experience.
What do you dislike about the product?
Nothing is perfect, there are always issues here and there. We had one issue where we noticed a form/setting was not popping up like it should which caused us to have~50% less booked demos that month. It would have been nice to have some sort of alarm to identify the change in the data.
What problems is the product solving and how is that benefiting you?
Qualified is allowing my company to book meetings with prospects who want to learn more about our platform.
Qualified is Easy to Use and Provides Insightful Data
What do you like best about the product?
Qualified is very easy to use and provides insightful data points to use in our in house reporting. The implementation process was seamless and the customer support is speedy and helpful. Our Success Architect, Genise Christianson, was more than helpful and flexible with the implementation process. Genise went above and beyond to ensure our company was well equipped and trained for success. One of the best experiences I've had. My team was easily able to use it after the first training and integrates well with our CRM and other technologies.
What do you dislike about the product?
Qualified has met all our needs with the features it offers. The only thing I would look for is an AI integration, but I have been informed that is in progress.
What problems is the product solving and how is that benefiting you?
Qualified is helping our business eliminate friction between filling out a contact us form and getting a meeting scheduled with our sales team. We have seen an improvement in lead movement and opportunity creation since implementing Qualified.
Innovative solutions and hands-on support!
What do you like best about the product?
Qualified has helped out business close the gap between website visitors engaging with our brand and scheduling meetings with our sales team. Our Customer Success Architect, Robert, has been hands on in supporting our team with implementation, evaluating new features and finding creative ways to use Qualified to meet our evolving business goals.
What do you dislike about the product?
Because we are a small team and it requires manpower, we don't have the opportunity to utilize the Chatbot feature to the best of its capabilities. But Qualified meetings has been been a gamechanger for us.
What problems is the product solving and how is that benefiting you?
We have implemented Qualified Buttons on our site to offer prospects with auto-scheduling rather than waiting for a sales person to schedule post form fill.
Comprehensive Product Suite
What do you like best about the product?
I appreciate how Qualified has strategically thought about their product roadmap to include a comprehensive (and complementary) set of solutions that empower revenue focused marketers to be successful. While we started with Chat, we've been able to expand to things like Meetings which has significantly helped us ramp website conversions. Being able to tap this functionality inside of Qualified vs having to purchase yet another tool has helped us be more effecient as well. Customer support has been spot on. We've been working with Robert and he's been a true champion on our account - helping us activate all areas of the product.
What do you dislike about the product?
Setting up the platform at the beginning takes some work. But, thankfully with great support they help you along the way!
What problems is the product solving and how is that benefiting you?
Qualified has helped us increase our website conversions.
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