Qualified
Qualified.com, Inc.Reviews from AWS customer
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I have had a great experience working with Qualified.
What do you like best about the product?
The system is straightforward to use and update. It's also very sophisticated and offers many features surpassing most competitors. Zach Miller, our Success rep, has gone leaps and bounds beyond the call of duty to help us and our team get through our first few months to learn to use the system to its potential.
What do you dislike about the product?
I dislike that this product wasn't around a while ago, I would have started using it sooner!
What problems is the product solving and how is that benefiting you?
Giving us the opportunity to have real-time access to people who are on our website. Letting us meet and greet potential prospects and answer questions and set appointments in unique ways.
Amazing product
What do you like best about the product?
Our SDR team has seen a significant increase in pipeline build due to qualified. I attribute this to an awesome product, but also to an awesome, supportive team that has helped us not only implement the product but has acted as a resource to ensure we're getting the most out of our investment and utilizing the platform to the best of its ability.
What do you dislike about the product?
I have not had any issues with qualified thusfar.
What problems is the product solving and how is that benefiting you?
We are able to capitilze on our website traffic and start conversations during a pivotal time in our buyers' journies.
Drift who? Qualified is the leader of chat pipeline generation.
What do you like best about the product?
There is no routing too advanced for Qualified, our sales organization has gone through multiple different structures and there is no structure too complicated to match. Not to mention the seemless integration with SFDC that allows us to get the most accuracte routing possible.
What do you dislike about the product?
Adding additional filter object from CRMs can be a bit confusion at first. Needing to add to Smartlist in Marketo, then to the segment, then you can use in the experience.
What problems is the product solving and how is that benefiting you?
Qualified is allowing us to get to potential purchasing parties faster than our competitors, speed to lead. Using Qualified's meeting scheduling feature is saving our sales org time scheduling and organizing times.
Great partner worth the investment
What do you like best about the product?
It's a proven technology and the support to get things running and then maintained and updated is above other SaaS vendors in general. I do not use it often myself, so having Qualified's support is key. For our daily users, adoption was slow at first, but after they saw the value, they have started using it more regularly. Integration with Salesforce and HubSpot is also nice.
What do you dislike about the product?
At the moment, not anything. Perhaps as AI develops, it will become even easier to use.
What problems is the product solving and how is that benefiting you?
Qualified is helping us get more meetings and drive more leads that otherwise would drop off the site or our calendars.
Exceptional tool with a great team to back it up
What do you like best about the product?
Being in Marketing ops it's frustrating when tools are difficult to manage. Qualified has been easy to learn and keep track of. The customer success team is also very helpful in the service they provide. I've asked a million questions and they are always there to help. The AI assistant for platform users is really cool and am excited to roll that out to our XDRs.
What do you dislike about the product?
I like to see companies stick to what they do best. No need to become the next all in one platform and focus on key platform usage and making that the best in the business. Qualified does a pretty good job at that, but felt I'd better put something down.
What problems is the product solving and how is that benefiting you?
Provides a chat system for our sales team to speak with interested parties.
When a conversation progresses they are able to schedule a meeting.
When a conversation progresses they are able to schedule a meeting.
My Incredible experience with Qualified!
What do you like best about the product?
Qualified is simply the best in class! Our team over at Demostack utilizes Qualified to support all of our TOTF initiatives. Whether that be website trafficking, inbound support/routing, lead routing in general, live chatting, the AMAZING customer support (S/O Brittany), this is truly one of my favorite tools in the stack.
Implentation was clean and easy & it integrates with the entire stack - once again S/O Brittany!
We use & rely on Qualified daily for our sales/marketing initiatives.
Implentation was clean and easy & it integrates with the entire stack - once again S/O Brittany!
We use & rely on Qualified daily for our sales/marketing initiatives.
What do you dislike about the product?
As of now, I do not have anything that I dislike about the tool. The team is simply, awesome!
What problems is the product solving and how is that benefiting you?
Qualified helps us support & solve for all of our top of the funnel initiatives.
Always helpful and easy to use
What do you like best about the product?
Qualified has great training programs, with easy to digest lessons and a lot of support from our rep, Rob. There are never issues with chat popping up and it links with all our programs seamlessly.
What do you dislike about the product?
Nothing - just looking forward to learning more about how to use the platform and data.
What problems is the product solving and how is that benefiting you?
Qualified connects us with customers in real time. It benefots us by getting personalized messages to them.
Easy-to-use product, great customer support
What do you like best about the product?
Easy-to-use interface, with audit logs to identify where prospects may have routed wrong. I work as the administrator, so being able to have our SDRs sign up flawlessly and efficiently, and then being able to track everything they're doing (not just the positive things like # of meetings, but also where things might be going wrong and need to be fixed). Linnea Hamada as customer support has been an absolute godsend as well, she's been incredibly helpful.
What do you dislike about the product?
Nothing specifically on Qualified's side, but where we've experienced some problems is Qualified connecting with other tools, such as Marketo, Google Tag Manager, SFDC.
What problems is the product solving and how is that benefiting you?
Not necessarily a problem, but we are getting hundreds of visitors to register for webinars on our website, so it's great to have Qualified now offer those people a meeting to expedite the call process.
Great product
What do you like best about the product?
Easy interface
Fast response from our CSM/Implementation team
Good prospect experience for prospects
The integration with Salesforce as been great
Fast response from our CSM/Implementation team
Good prospect experience for prospects
The integration with Salesforce as been great
What do you dislike about the product?
I haven't found any downside for the time being
What problems is the product solving and how is that benefiting you?
Booking appointments for sales reps and submitting demo request or support.
Friendly and knowledgeable reps make working with Qualified a delight
What do you like best about the product?
Customer support is fantastic! Our rep Cassie is incredibly knowledgeable, fun, friendly, and quick to help us with any questions or concerns. She helps us from both a technical standpoint and overall strategy, putting a lot of thought and care into how we can get the most out of Qualified. Also, I love the ability to quickly make customized experiences for specific organizations, events, content assets, etc.
What do you dislike about the product?
I can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
Qualified is helping us connect with more prospects and book more meetings.
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