Qualified
Qualified.com, Inc.Reviews from AWS customer
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Qualified gets me more meetings!
What do you like best about the product?
I like being able to see who is on our website because it helps with letting me know who I should call. I also love the ability to chat with prospects in real time
What do you dislike about the product?
Sometimes qualified is a little bit overwhelming with the number of notifications. It would also be nice to get notifs when someone is chatting with the bot so I can pounce
What problems is the product solving and how is that benefiting you?
Qualified helps me know which customers are actively looking at us so that helps me narrow down who I should call and in turn I am more efficient and can book more meetings!
Incredible product, team and pipeline generation tool
What do you like best about the product?
The product is fantastic, but the team around it makes it even better! They have been accommodating from start to finish and are so quick to respond!
What do you dislike about the product?
Not much to dislike, sometimes the data could be a bit better, but I've had this issue with anything data related.
What problems is the product solving and how is that benefiting you?
Getting to our prospects faster, with more context and in a better format (chat).
Pipeline Generator
What do you like best about the product?
Great way to generate new pipeline and support existing pipeline. Aside from the actual chat feature, I'm able to have meetings booked directly on my calendar from visiting guests.
What do you dislike about the product?
Occasional glitches in chats popping up, but overall don't have any complaints about the software in general. Most things I didn't love about it are things that can just be modified in the settings.
What problems is the product solving and how is that benefiting you?
Qualified solves missing out on leads that would have otherwise been left in the dark. By allowing reps to chat with prospects in real time, we retain more interested buyers.
Great insights and phenomenal service
What do you like best about the product?
Our dedicated QSM consults with us to build experiences that align with our goals. Helping promote events, getting rid of forms, increasing engagements.
What do you dislike about the product?
Qualified is only as good as your Salesforce instance. If Salesforce is disorganized, Qualified will not work to its full potential.
What problems is the product solving and how is that benefiting you?
Qualified gives us insights on what companies and individuals are visiting our website. Before, we were blind. Now we're seeing increased inbound engagments.
Great interface, better interactions with your site visitors, delivering a more personal journey.
What do you like best about the product?
The layout, and the ability to drive success with web visitors through exceptional experiences.
What do you dislike about the product?
Trying to split my SDRs time up between monitoring Qualified and their daily activities
What problems is the product solving and how is that benefiting you?
Customer insight
Great application with a phenomenal team behind it!
What do you like best about the product?
Qualified has streamlined our web traffic operations and allowed us to maximize our time fielding inbound leads. It was incredibly easy to set up the Salesforce integration, the experiences, and the AI SDR. We've seen great results from it already. Our customer success manager, Liz Schneider, has been incredibly helpful throughout the entire implementation and adoption process! Qualified has become a tab that I have open daily and our whole team up to executive level staff have eyes on the signals tool on a weekly basis as well - very cool!
What do you dislike about the product?
I can't think of any major problems with Qualified. We're very happy with how well it's worked, how it's transformed our inside sales operations, and the support that we get from the Qualified team!
What problems is the product solving and how is that benefiting you?
Qualified allows us to more easily reach out to visitors on our website without waiting for them to fill out a form or request a demo of our equipment. The signals insight tab has also been very helpful to make our prospecting more targeted. The AI SDR has also allowed us to give qualified prospective customers the option to book time directly onto the calendars of our Account Executives, saving time and streamlining the experience.
Maximize Your Intent Data and Visitor Experience
What do you like best about the product?
Easily understand and take action on your web visitor activity.
Meet buyers on your website to reduce friction and accelerate the deal.
Amazing support to help you maximize your visitor experiences.
Meet buyers on your website to reduce friction and accelerate the deal.
Amazing support to help you maximize your visitor experiences.
What do you dislike about the product?
Nothing major to dislike as of yet. I would like more capability to leverage web behavior on the lead and contact record of SFDC for a more streamlined workflow.
What problems is the product solving and how is that benefiting you?
Revealing non-identified visitors on our website: We have more confidence is understanding who anonymous visitors are coming from and what value they are getting from our website.
Removing friction from the buying cycle: We are able to do direct outreach on our website via chat to help guide prospective customers through their buying journey.
Replacing traditional form gates and transforming better content consumption experiences to help accelerate solution education.
Removing friction from the buying cycle: We are able to do direct outreach on our website via chat to help guide prospective customers through their buying journey.
Replacing traditional form gates and transforming better content consumption experiences to help accelerate solution education.
Setting up with Qualified for prospect outreach interaction was quick and easy thanks to Steve Jones
What do you like best about the product?
Setting up with Qualified for prospect outreach interaction was quick and easy thanks to Steve Jones
What do you dislike about the product?
Least helpful - nothing I deem unhelpful at this point in time
What problems is the product solving and how is that benefiting you?
Solving a disconnect between realtime active site browsing interactions with prospects by allowing for instant chatbot engagement
Great onboarding and implementation process
What do you like best about the product?
I have used chatbots, and this was my first time using Qualified. The experience was seamless. Our Success Architect, Steve, helped us from beginning to end with the software's onboarding, training, and implementation across two domains. He built the experiences and design and helped with the integrations. If there were any issues, such as routing or language, he was quick to respond and fix it.
What do you dislike about the product?
No downsides from our end. It was a great experience.
What problems is the product solving and how is that benefiting you?
Our biggest problem was the conversion drop-off. We had multiple channels driving traffic to the website, but we saw a drop-off when it came to requesting a demo. Qualified helped alleviate that but giving our prospects a change to engage with a rep through chat or booking a meeting directly at their own time.
Everyone Should Make The Switch To Qualified
What do you like best about the product?
As a Lead Development Representative, Qualified is a much more efficient, user-friendly, and intuitive tool than our previous one. It has improved our response time, quality of conversations, and skyrocketed our pipeline generation.
What do you dislike about the product?
It is hard to pinpoint what I do not like about this tool, as it has been amazing. The only complaint I had was the number of notifications coming in and notification fatigue which Stephaine, our Qualified Architect, was able to work on a solution for our tool, which was implemented promptly.
What problems is the product solving and how is that benefiting you?
Qualified creates more engagement with leads than other tools and can weed out many of the spam leads, bots, and other unqualified users wanting to chat, ensuring our time as a rep is well spent.
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