Qualified
Qualified.com, Inc.Reviews from AWS customer
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Smart tool with even better CS
What do you like best about the product?
We love that this tool segments website visitors into different categories and notifies us via slack in certain scenarios. The integration with Salesforce is incredible, it's easy to use and
most importantly it's the best CS experience I've ever been part of - Anna has been invaluable in training our team, providing new ideas, and overall being a joy to work with. She goes above and beyond and has always provided us with exactly what we need to support the team so quickly. She is even more impressive than the tool. We work so closely it feels like an internal teammate.
most importantly it's the best CS experience I've ever been part of - Anna has been invaluable in training our team, providing new ideas, and overall being a joy to work with. She goes above and beyond and has always provided us with exactly what we need to support the team so quickly. She is even more impressive than the tool. We work so closely it feels like an internal teammate.
What do you dislike about the product?
Literally nothing- it's a fantastic tool
What problems is the product solving and how is that benefiting you?
Turning website visitors into leads!
Qualified is a Difference Maker in our GTM Motions
What do you like best about the product?
The ability to effectively and flexibly segment our website traffic is a gamechanger! With all the noise out there, our small team must cut through the noise and engage with only the right Accounts. Qualified allows us to truly provide our Sales team with more 'quality' at-bats, directly due to its proactive alerting capabilities and tight integrations with our CRM and ABM platforms. It's also really hard to find a true CSM partner, but I couldn't be happier with our customer support (shoutout Steve and Shelby)! They've taken the time to train our team, and also provide meaningful suggestions based on an understanding of our business.
What do you dislike about the product?
I'll have to update this post if/when I find something.
What problems is the product solving and how is that benefiting you?
Qualified is tied into our ABM motion, ultimately helping us provide valuable experiences to our Prospects. Our SDR team is more efficient and effective as they only engage with Accounts we care about. Within the first month, our SDR team has set multiple meetings and already has multiple opportunities created.
The best Conversational Marketing Tool in 2022
What do you like best about the product?
The wide range of connections available to multiple automation tools makes it a great choice. They have an inbuilt clearbit connection available which enriches the data and helps in automating further qualification of the leads and lead scoring.
What do you dislike about the product?
The only point I would like to recommend to the developers is to make available the option to skip certain blocks on the user end. We as the tool enablers would like to make certain blocks skippable as and when needed.
What problems is the product solving and how is that benefiting you?
Qualified works as a real-time chat assistant and if enabled properly, considering all questions a visitor on your site might want to be answered immediately, it could work as a conversion machine. A gated page too collects lead information to aid sales, but it is static. The same info collected over a conversation provides better intent. All in all, it will be more rewarding if live reps are also activated for the visitors who want to check in with a real person. It all makes up for a great tool if enabled in the correct manner.
Great for Pipeline!
What do you like best about the product?
You see customers in real time. It gives a way to communicate with customers and see who is viewing your site.
What do you dislike about the product?
Can't always see more than their location if they don't have cookies turned on.
What problems is the product solving and how is that benefiting you?
It's another tool in our arsenal that helps us find more customers and expand our business. It makes me more productive throughout my day and increases my performance.
Jordan Ingersoll's Qualified review
What do you like best about the product?
What I liked best about Qualified is that it gave me the opportunity to speak to potential customer live.
What do you dislike about the product?
One thing that I did not like about Qualified is that it can sometimes be a distraction.
What problems is the product solving and how is that benefiting you?
It is solving the of our customers not talking to a robot and it is benefiting me because I get to speak with leads.
Sales Development Representative
What do you like best about the product?
It is a very easy to use platform for everyone in a company. It has a quick easy way of clicking on the chatbox and allowing the user to send quick seamless messages
What do you dislike about the product?
I believe that Qualified does not have a strong way of navigating through the system. For example i have to manually log in to the system and have poor connection on what is logged to me
What problems is the product solving and how is that benefiting you?
Making it easier to interact with customers on our site, customers can see the messages in real-time to the seller it is fast and easy way to make business/sales
Best conversational marketing for Salesforce!
What do you like best about the product?
I LOVE the Salesforce integration! It makes it easy for us to leverage custom fields in our org.
What do you dislike about the product?
I wish there was a WYSIWYG for using media in experiences a la WordPress, etc. But our CS rep has been great in helping us overcome that.
What problems is the product solving and how is that benefiting you?
Qualified helps us proactively reach out to leads on our site with contextual messaging.
Great product!
What do you like best about the product?
The service and data. The team at Qualified is very supportive.
What do you dislike about the product?
Takes a couple of weeks to get up and growing if you have complicated workflows
What problems is the product solving and how is that benefiting you?
Turning our website into a lead converter
Implementation made me look like a chatbot wizard!
What do you like best about the product?
The implementation of Qualified is a Digital Marketer and MOPs dream. The white-glove service gets you up and running quickly with a fast time to value to get to testing and impacting opportunities.
What do you dislike about the product?
Some of the reverse IP information mismatched to contacts early in the testing, but as our database grows and we start driving more repeat visitors the personalization matching should get better over time.
What problems is the product solving and how is that benefiting you?
Qualified is providing our sales team with impactful information on website visitors and target accounts. It also provides an additional touch point and interaction strategy to get people to view key content pieces or get straight to a salesperson.
Great organization, Great product, Great team
What do you like best about the product?
Visibility, revenue, and ease of use....
What do you dislike about the product?
Nothing that I can think of.............
What problems is the product solving and how is that benefiting you?
We were getting a lot of hits to our website with no visibility or ability to communicate with them. We have been able to set multiple meetings in just one week with prospects we did not know about.
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