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Developer Friendly Auth
What do you like best about the product?
There are a lot of upsides to FusionAuth. The flexibility of the configuration, the ability to host inhouse which increases control,the phenomenal support, very detailed APIs with excellent documentation, full MFA built in without having to move to the enterprise version, unlimited tokens so you don't have to build in a token saving and reuse mechanism. Also, when setup correctly (lol), it works. I'm never left feeling I had to compromise or create some strange hack to get it to work.
What do you dislike about the product?
The only downside, and for us this was actually a bonus, is it took a little longer to get some of the basics going. The quick start guide wasn't as quick as our previous Auth software but with the great support we were able to overcome a couple of issues. We now feel fully in control of the situation and have a deeper understanding of what's goingon. We are excited to dig deeper into the functionality as everything works as you would expect when you do dig deeper. With our previous Auth software we were always wary of digging deeper as it was much harder to get beyond the basics.
What problems is the product solving and how is that benefiting you?
We have resolved the third party cookie issue we had with the previous Auth software. MFA is now more robust and easily accessible to our clients. Unlimited tokens has allowed us to remove the storing mechanism for tokens and reduce their expiry time. This makes us look more professional to our clients.
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A fantastic CIAM service which feels like it was built for developers
What do you like best about the product?
- Once you have done the initial configuration in your code base (setting the callback routes, handling the grant in your controller etc.) , everything else can be configured in the FusionAuth Dashboard. For example, adding new IdPs, themeing, hiding/showing fields etc. can all be done in a intuitive UI without needing to redploy your application.
- The FusionAuth Dashboard itself is (to me) much more straightforward and locigical compared with Auth0, which I have used in the past. They have some great features in there like "Lambdas" which trigger when certain actions happen, making it easy to hook into the signin flow dependant on which IdP you are using. It is very customizable, but also has some great default out-of-box settings.
- Pretty active developer support through a maintained GitHub Issues page, which feels like they are working alongside developers to build a product that their users want.
- All the support and advice during the kick-off meetings was very helpful. Sometimes those meetings can be sales-heavy, but we had a lot of engineers on the call offering great insights and advice.
- The FusionAuth Dashboard itself is (to me) much more straightforward and locigical compared with Auth0, which I have used in the past. They have some great features in there like "Lambdas" which trigger when certain actions happen, making it easy to hook into the signin flow dependant on which IdP you are using. It is very customizable, but also has some great default out-of-box settings.
- Pretty active developer support through a maintained GitHub Issues page, which feels like they are working alongside developers to build a product that their users want.
- All the support and advice during the kick-off meetings was very helpful. Sometimes those meetings can be sales-heavy, but we had a lot of engineers on the call offering great insights and advice.
What do you dislike about the product?
- Whilst the documentation is pretty good, getting started is a little overwheleming, mainly because of all the different ways that you can configure FusionAuth (self-install or cloud-based). A more streamlined "Getting Started" guide for SaaS based products using cloud-based instances would help to get up-to-speed quicker. I feel like the documentation is all there, but it is sometimes hard to find what you need due to the way it is organized.
- I love that you can really customize the theme of all the pages and emails. However the theme template engine that they use is a little bit cumbersome. Once you get the hang of it, it does the job fine, but there is a bit of trial-and-error required to get started with it.
- I love that you can really customize the theme of all the pages and emails. However the theme template engine that they use is a little bit cumbersome. Once you get the hang of it, it does the job fine, but there is a bit of trial-and-error required to get started with it.
What problems is the product solving and how is that benefiting you?
- Enables us to quickly add support to any IdP that we need
- Comes with the ability to support SCIM which helps us to provide an enterprise login solution for our larger customers
- Gives us access to more advanced login features such passwordless login, biometric login, more MFA options, password breach checks etc.
- Comes with the ability to support SCIM which helps us to provide an enterprise login solution for our larger customers
- Gives us access to more advanced login features such passwordless login, biometric login, more MFA options, password breach checks etc.
Flexible, Industrial Strength Auth for reasonable Rates
What do you like best about the product?
It provided a good replacement for Auth0 / Okta for our system as we have been priced out of their "base market". It respects all of the same industry standards and complies with all necessary pieces but provides a bit more configuration capabilties and their docs are more focused on the development community as opposed to market "fluff".
What do you dislike about the product?
Very minor in terms of "dislike" but it requires a lot more configuration to "get going" as opposed to the higher priced options. A higher level executive / manager probably would be put off, but teams implementing loved the options.
What problems is the product solving and how is that benefiting you?
It solves all of the usual problems of unified IAM and SSO (consistency, policy definition and enforcement, standards) at a reasonable price. We were not looking for price as the primary priority for our authentication system, but with the "top dogs" in Auth0 / Okta, it definitely factored it. The FusionAuth system and documentation helped make the transition of our live system seamless and hidden from the users.
Quality Product, Great Customer Support
What do you like best about the product?
FusionAuth took the time to meet with me and my development team to talk through what it was we were looking for. Once it was clear, they presented what options were available and were on hand for follow-up meetings as well. It's not often that a small business like ours gets the kind of personalized treatment that we receive from FusionAuth. When it comes to technical integrations, knowing we can get support when we need it is fantastic. It also doesn't hurt that they were much cheaper than our previous solution and offered straightforward pricing.
What do you dislike about the product?
There was definitely a learning curve to get started. It took a real deep dive by my lead developer before we felt like we were able to make progress. That said, given the product, I imagine this is true for any such service.
What problems is the product solving and how is that benefiting you?
We needed to improve our SSO and MFA options, and also needed to add user provisioning in order to meet customer demand. FusionAuth is helping us do that, at a cost that won't put us out of business.
Bueno, pero faltan algunas funciones
What do you like best about the product?
Que se pueda instalar on premise y su facilidad de implementación
What do you dislike about the product?
El metodo de licencias y la falta de parametrización
What problems is the product solving and how is that benefiting you?
El licenciamiento es algo incomodo para proyectos en early stage, por otro lado, frente a otras soluciones populares si bien su configuracion es bastante completa, el 2FA no puede ser un addon adicional.
Smooth transition to a great IDP
What do you like best about the product?
Great support, easy to use, great feature set, very easy to integrate.
What do you dislike about the product?
Wish I could see who is assigned to a group in that group.
What problems is the product solving and how is that benefiting you?
FusionAuth helps Lightspeed manage our user base. We can easily manage who has access to which companies and services within that user base. Provisioning new users is a snap as well.
The product is good, the team is great
What do you like best about the product?
The product is very flexible and does what we need it to do, but the support team is great. They're very responsive and willing to lend their expertise to solve our business needs.
What do you dislike about the product?
The organization of some of the features isn't what I expect so it sometimes takes reading the documentation to understand where to find things abd what features are called.
What problems is the product solving and how is that benefiting you?
We use FusionAuth in a few ways, the most important for us is to act as a SAML intermediary. We configure FusionAuth as a ServiceProvider for each of our customers and our application can use FusionAuth as an upstream IdentityProvider. This reduces the effort of customer implementations significantly and allows us to focus on our business instead of authentication.
Developer focused, highly customizable, fair priced
What do you like best about the product?
Was super easy to integrate. Dev team was able to provide adequate support to get things off the ground
What do you dislike about the product?
Some issues found with the product have been reported an taking longer than expected.
What problems is the product solving and how is that benefiting you?
Offload securing passwords and user accounts. Leverage using other authentication system thru SAML
FusionAuth has been a great solution for replacing our original provider.
What do you like best about the product?
FusionAuth has been very easy to integrate with, supports all of our requirements, there is a terraform provider that works, and the admin/management UI is easy to work with and navigate. Developers were able to adapt easily to the new provider and new features have been very easy to implement. Their customer support has been fabulous when we needed them. We utilize FusionAuth for all systems in development and qa.
What do you dislike about the product?
The terraform provider is not supported directly by FusionAuth therefore has a few issues with it.
What problems is the product solving and how is that benefiting you?
FusionAuth is our authorization system for our applications. It helps us meet our compliance requirements and requires no real management from us. Our customers like it because of the seamless SSO support and MFA capabilities.
Easy authentication management for thousands of system users
What do you like best about the product?
Having the option for FusionAuth to host our solution in a single-tenant format giving us total confidence in uptime and availability. Add to that integrating robust security features with easy, out-of-the-box solutions like MFA and SSO. Implementing was well supported and fairly straight-forward - on the essentials plan we had helpful support on the timeline we agreed to. In our migration of 10,000+ users they never missed a beat with the just-in-time migration option keeping our solution online throughout.
What do you dislike about the product?
There is a wide gap in support levels between the Enterprise and Essentials tiers of the service and we would have loved a more middling option with quicker guaranteed turnaround during business hours but not requiring 24/7 access to support. Otherwise our experience so far has been very positive.
What problems is the product solving and how is that benefiting you?
Prior to FusionAuth we handled IAM in house and being able to confidently put it in the hands of professionals is exactly what we were looking for. Also being able to add included features like MFA and SSO has been huge, allowing us to continually deliver value to our users with very little lift on our engineering team.
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