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FusionAuth

FusionAuth | 1

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External reviews

39 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Charles-Éric J.

Flexible authentication and authorization platform with excellent support and great documentation

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
FusionAuth documentation is great. Authentication is a complex subject but you will quickly gain a good level of understanding of how to implement FusionAuth in your stack with the way their documentation is structured.

Their support is excellent. In fact, I think it's the best support we have accross all our third parties. Yes we pay for the 24/7 support, but the fact remains that they take the time to actually understand our issues and go over potential solutions with meaningful suggestions be it via chat or video calls.

FusionAuth API is robust and well made.
What do you dislike about the product?
The FusionAuth admin dashboard is not great for troubleshooting and monitoring users.
We needed to build a lot of internal tooling with their API to meet our needs. On the other hand, their product needs to be generic enough to cover most use cases and flexible enough (through their API) to cover more complex scenarios. However, I still feel like the dashboard could offer more information regading user sessions and user tracking (tokens issued, information added in these tokens, etc).
What problems is the product solving and how is that benefiting you?
Operating an up-to-date, and reliable authentication system with low effort without sacrificing on security.
Our core business is not building an authentication service.
With FusionAuth, we save time and effort on complex auth infrasctructure that we can reinvest in core features for our customers.


    Cary H.

Customer Service experience is top notch!

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
As a Developer, I asked for assistance and they did a great job providing answers and suggestions on how to accomplish my goals. They were quick to respond and provided great feedback.
What do you dislike about the product?
I didn't experience any negative issues.
What problems is the product solving and how is that benefiting you?
We use it in our cloud application for user access and backend processes.


    Accounting

Integrating FusionAuth With A Django Application That Is Already In Prodiction.

  • April 08, 2023
  • Review verified by G2

What do you like best about the product?
The best thing about FusionAuth is that it provides a way to easily adopt its features incrementally. This is a lifesaver if you are switching authentication services while an application is in production.
What do you dislike about the product?
I have two critiques that relate to the Python client specifically. First, the login function returns a JWT, but not a refresh token. This behavior, however, is documented, occurs across all SDKs, and the documentation provides a workaround. Second, I wish the docstrings in the Python client referenced which API endpoint it was calling. I feel this would have saved some time in constructing the necessary payloads given their size and complexity, .
What problems is the product solving and how is that benefiting you?
The particular client we are doing this integration for is a FinTech startup serving accounting firms. Their clients range in size from solo practitioners to extremely large firms. These larger firms have established authentication solutions (mostly Active Directory). Smaller firms do not necessarily use any authentication solution in particular, however, our client still wants to enforce some additional security measures, like MFA, even if such measures are not implemented by their client firms. FusionAuth abstracts the implementation details of these desperate client authentication systems nicely; allowing for a consistent authentication flow at the application level.

Furthermore, this client is currently pursuing their SOC2 certification. We recommended using the hosted version of FusionAuth because it has already achieved SOC2 compliance. This allows us to lean on FusionAuth's SOC2 guarantees during the client's SOC2 review period.


    Arun K.

Strengthening User Identification and Authentication

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
What I like about Fusion Auth is that this company is open source and has a strong community that offers support and resources.
We use Fusion Auth to manage user identification and authentication.
What do you dislike about the product?
I didn't see where everything didn't like Well
What problems is the product solving and how is that benefiting you?
The benefit of Fusion Auth is that it helps your business save time and resources by optimizing ID management processes and user authentication. It also offers reliable security features such as multi-factor authentication and password-free login options. Overall, Fusion Author provides our company with a safe and effective way to manage user ID and improve user experience.


    Rob A.

Excellent product. perfect for identity and social login integration

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
The product is easy to use, fast to get up and running and; is scalable to different use cases
What do you dislike about the product?
So far we haven't encountered any issues, with regular updates I don't expect we will either.
What problems is the product solving and how is that benefiting you?
Secure registration and identity of customers. Faster registration processes with the use of social logins.


    David K.

A perfect fit from every angle, and brilliant support on top

  • January 19, 2023
  • Review verified by G2

What do you like best about the product?
The simplicity of deployment with a docker image is wonderful; it fits our environment perfectly, and we get to self-host and have all the freedom in the world with how we deploy it. The theme UI seems awkward at first, but you're not likely to use it often; it does the job well. We've managed to re-design the pages to fit them neatly into our branding without trouble. With Fusion Auth, all plans, you can keep adding as many Identity Providers as you want at no extra cost - this was our main issue with other CIAM providers as they demand increasingly unreasonable fees. Above all, their support has been outstanding - it is worth starting with an essentials plan and setting up your environment, then getting in touch with them for a helpful nudge in the right direction for anything you may need.
What do you dislike about the product?
We've been through a few providers, and it isn't easy to point out something wrong. Perhaps the form for setting up an IdP is a bit disjointed with the tabular structure on the bottom and the form on the top; not sure why that choice - but it's a minor observation.
What problems is the product solving and how is that benefiting you?
We're using Fusion Auth as an authentication broker, connecting our existing systems and authentication with the various IdPs our clients operate. It's an excellent seamless step between the login screens once set up, and it solves the problem of implementing multiple providers and their protocols. The event log is great for troubleshooting, so we can quickly and easily set up a new identity provider when needed.


    Brett G.

Best CIAM solution built by and for devs

  • November 19, 2022
  • Review provided by G2

What do you like best about the product?
From the get-go, FusionAuth provides both hosted and self-hosted options supported by a wealth of thorough documentation for just about any configuration. The API-first approach yields exceptional flexibility for just about any integration.

Most importantly, it just works. It provides easy and bug-free solutions to the most common federated login solutions. Features like SSO and MFA are easy to set up.

Finally, their FusionAuth support is second-to-none. Their community and clients are always top priorities.
What do you dislike about the product?
The things I dislike are heavily overshadowed by all the quality I get from this product.

Much of the form customization relies on Apache Freemarker template engine. Once you get the hang of it, it is not so bad, but there is a learning curve.
What problems is the product solving and how is that benefiting you?
Federated login using Gmail, Facebook, and Apple. I do not have to build a solution myself and FusionAuth makes it nearly plug-and-play.


    Robert L.

A great authentication solution for our SaaS development.

  • November 19, 2022
  • Review verified by G2

What do you like best about the product?
The product is well-developed and supported, the documentation is excellent, and it is easy to implement. The feature set is tremendous for our needs. Implementing the other products I have used is far simpler and way more cost-effective.
What do you dislike about the product?
I wish it was developed in something like Go so I can run it in the Kubernetes environment on our Pi clusters. Maybe it does, but I haven't been game enough to try.
What problems is the product solving and how is that benefiting you?
Authentication systems are too important to try and implement ourselves for our projects. We work mostly with proof of concepts, and FusionAuth allows us to quickly spin up authentication services at no cost - which is handy.


    Aaron H.

Well-designed, complete out-of-the-box experience

  • November 16, 2022
  • Review verified by G2

What do you like best about the product?
Flexibility and control. Not overly opinionated and is highly flexible due to its architecture. Easy to set up a self-hosted environment for greater security and control while retaining out-of-the-box features with sensible defaults and very little configuration. On the other hand, there are configuration options galore, so you can really tailor the product to your specific use case.
What do you dislike about the product?
There are a small subset of features that are only available in the Enterprise plan. While somewhat understandable that it is understood that only an Enterprise user might need to avail themselves of these features, the gap between plan options is too large. If the only options for a startup are to go from a plan of a few hundred dollars to over 3 thousand, there ought to be some other options in between.
What problems is the product solving and how is that benefiting you?
Needing a locally-hosted solution for security purposes, being able to configure it to host our own data as well, be able to extend functionality for custom features/use cases all the while providing the basic user management and authentication actions out-of-the-box like signup, management, OAuth, email communications, etc. without having to build everything from scratch.


    Jean F.

Self service of centralized authentication, secure and flexible

  • November 15, 2022
  • Review verified by G2

What do you like best about the product?
Built with security in mind, self hosted and flexible to serve numerous services that need authentication in a centralized way. Did I mentioned that the Dashboard Rocks?!
What do you dislike about the product?
Not very easy to install and configure, but I see new alternatives of installation that I haven't tried yet, maybe I just talking junk and should go ahead and try these new ways of having it running ;-)
What problems is the product solving and how is that benefiting you?
FusionAuth solves security problems allowing administrators to control the requirements of the passwords and centralizing a single-sign-on to all products and services.