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    Christopher G.

Excellent tool for bring multiplePeople together

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Simple user setup with flexible and simple sharing for all types of user.
I have used this for a fast delivery documentary, gelled all users together and simplified submission of content, viewing and submission of content for finishing.
Using again for a slower turn around for logging and sharing of multiple archive sources. Solves many problems.
It’s not a mam or a system as such, you need to have a plan but it’s a very flexible sharing platform. Users need to think about budgets though as it is easy to get carried away!
What do you dislike about the product?
Long term cost projection. It’s good for controlled one offs. Longer term management would become an issue.
What problems is the product solving and how is that benefiting you?
Giving users access to lots of content quickly and efficiently. Many users have multiple places of work so lucid is able to follow them in an easy way.


    Santiago B.

It Just Works

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
It just works! The files are there. Copying files to the server is fast and you can work on the files even before the upload is "complete". I can edit video over WiFi at home. The assets link and are accessible within a few moments even without the Premiere plugin. Managing accounts for new employees and access is pretty quick and easy.
What do you dislike about the product?
The software updates are pretty regular. I guess they're needed but it's a little annoying. I think the "extra steps" associated with Mac M chips has gone away but that was a pain, especially when setting up a new computer for a new employee.
What problems is the product solving and how is that benefiting you?
We're a remote only company with employees across the metroplex and some in other states. It gives us all access to the same files instantly. A little server organization goes a long way.


    Peter N.

A very effective software that opens up new workflow possibilities

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
I like that it opens up a world of remote collaboration that was previously impossible. Your workflow becomes so flexible and it even makes me feel a bit closer to working in person with my team members. The fact I can share files with them almost instantly is amazing. It intergrated very quickly and easy into our existing workflow. Overall it's very easy to use once it's set up (most people can forget they're using it as it intergrates so cleanly into the normal file explorer. The ability to browse files from the web browser is a nice addition. Uploads and downloads seem faster than downloading through a browser. The support when raising a ticket has always been incredibly fast and helpful!
What do you dislike about the product?
One downside is that if Lucid fails to connect, you're then kicked out of accessing your files. I know there was a major outage last year so that is a concerning thought. It feels like having a local backup of your files is the safest thing, though that does then defeat the bonus of streaming files through Lucid rather than downloading them all.
With the launch of the 'new lucid link' it is annoying how it was shipped without some key basic settings being part of the app (e.g. changing download/upload speeds). Though I gather these may be being worked on.
The Premiere Pro extension seems buggy on Macs.
What problems is the product solving and how is that benefiting you?
Our problem was that our team is spread around the world, and often needs to collaborate on projects without much pre-warning. Previously, once we knew that a video editor would need to pass a project to another, it would take them hours to sort the project out and upload it somewhere, and then hours for the new editor to download it, and often during this process files would be missed. It was also very hard for editors and assistant editors to collaborate in real time due to the disconnect of being remote workers. LucidLink allows our assistants and editors to work within the same projects with the same files. And new editors can jump into a project very quickly.


    Mackenzie S.

Pretty Good

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
it's very convenient to upload to a cloud for a rather large team to be able to work out of.
What do you dislike about the product?
You have to consistently keep it linked.
What problems is the product solving and how is that benefiting you?
It helps our team work collaboratively easily. Especially for things like editing video


    Harry P.

Revolutionising workflow

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
I think managing large amounts of media across a team that are in different parts of the world
What do you dislike about the product?
there was some lagging at times and took a while to upload media
What problems is the product solving and how is that benefiting you?
In our team, we go to a number of events that are in different parts of the world such as Asia and managing content and remotely editing is a problem. As our team grows, I imagine Lucid will become a value very valuable asset in helping manage this


    Luke H.

Im a huge advocate for fantastic solutions

  • May 26, 2025
  • Review provided by G2

What do you like best about the product?
The service works really well and we have hardly had any issues at all. Great support and it simply works!
What do you dislike about the product?
It is pretty heavy on bandwidth - but this depends on how you setup your video editing workflow.
What problems is the product solving and how is that benefiting you?
we are not having to invest heavily into a server solution. We are also able to seamlessly facilitate a hybrid working environment.


    Hari K.

Easy to Access & Setup

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
Easy to access & transfer big files for coloboration with other employees.
What do you dislike about the product?
All ok, pricing should be discounted for yearly or longtime commitment.
What problems is the product solving and how is that benefiting you?
Easy file transfer & easy to setup by non-technical users.


    Tristan B.

In a very crowded market, LucidLink is in a class of its own; delivering true value for creatives

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
When it comes to the problems that creatives typically face with collaborative storage, LucidLink doesn't just work around them it jumps right over them. Few products deserve the term 'game-changing' but LucidLink absolutely does.
What do you dislike about the product?
LucidLink could do with improving the functionality for its systems integrators, which would increase the value onto end users
What problems is the product solving and how is that benefiting you?
Version control, accessability and the 'single source of truth' leads to massive improvements in workflow efficiency


    Benjamin d.

Lucidlink Audio Post Workflow

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
How easy to use it is. It is very simplified which is what we need in our workfield. Also the ‘pinning’ system using your local cache is a feature I use a lot and couldnt do without now I know it. This makes it so I can do all my work directly on the server is great because it means me or colleagues can access it from anywhere. This is not easy because I work with heavy video files of up to 40gb so I am impressed.
What do you dislike about the product?
I have not yet encountered many downsides. The biggest for me is that there are no progress bars anywhere. Especially for the local cache system this would be very helpful.
What problems is the product solving and how is that benefiting you?
The remote accessibility. Before Lucidlink we were struggling with finding a workflow. Now I can work on a server and it truly feels as working local. In Audio Post this is no easy feat because we have audio interfaces, speakers, mixing controllers,… With the local caching system I can stream my heavy video files directly from the server which is really impressive.


    Nicholas D.

Intuitive and really smooth

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Filespaces are a new way to work remotely. It consolidates all the hassle of remote file sharing into one solution.
What do you dislike about the product?
I wasn't able to get the feature to work during my testing where I could play the video file as it was being added to the filespace. But the rest worked great.
What problems is the product solving and how is that benefiting you?
Remote file collaboration accross a globally distributed team.