LucidLink - Enterprise
LucidLinkReviews from AWS customer
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Great web-based file system
What do you like best about the product?
I spent a long time searching for a web-based storage system, particularly for archive files, that would provide a File Explorer feel without being too expensive and while not dragging on system resources. LucidLink came in at a very cost effective rate for us, and their app creates a link directly in File Explorer, so our end users can feel like they're searching the old mapped drives. The security, snapshot backups, and ease of use make this highly desirable. I've recommended it to several friends who work for MSPs to add to their arsenal.
What do you dislike about the product?
My main pain point is with the installer. Because of how it integrates with File Explorer, during the install it has to restart the Windows Explorer process. When trying to script this install through an RMM, Windows Explorer would stop, but not restart automatically, so it took me several hours to get the script working just right to only affect users for about 15 seconds.
What problems is the product solving and how is that benefiting you?
We have a ton of archive data that the company doesn't want to delete, but I was looking for ways to get it off of on-prem storage since everyone is working remote 90% of the time. LucidLink provided me a cost effective way to provide that, their speeds are excellent, and users have no issues finding the files they're looking for since it has the same feel as old mapped drive
Completely changed my team's workflow
What do you like best about the product?
Made running my team's hybrid onsite/remote workflow 10x easier
What do you dislike about the product?
I don't like how backups eat my storage data. Would prefer a completely local backup option
What problems is the product solving and how is that benefiting you?
Needing to share files between multiple editors without duplication
Solid System
What do you like best about the product?
It significantly reduces the amount of time taken with the unique upload/download structure.
What do you dislike about the product?
The amount of installation and account permissions management feels outdated and clunky (not UI friendly if not being taught how to use).
What problems is the product solving and how is that benefiting you?
It helps a fully remote company work together faster and more efficiently.
Simple solution for a complex workflow
What do you like best about the product?
My favorite thing about LucidLink is that it one of those tools that just works. There's very little complexity to it. The system is easy to set up and configure and they have a pricing model that makes it very easy to anticipate costs. We've had very few technical issues with it and even when we have their tech support is very responsive and quick to resolve even minor issues.
What do you dislike about the product?
There's not much to really dislike about the system. I wish there were "guest" or "read-only" account options offered at a lower price but hard to complain too much given the price point it's offered at.
What problems is the product solving and how is that benefiting you?
Our post-production team went fully remote after COVID and needed a solution to keep everyone working together. With LucidLink, we're able to have everyone working off a shared storage solution that doesn't require a complex server system and can work with the challenge of having everyone on different internet speeds and operating systems.
Very useful, but needs some improvements to be a truly seamless experience
What do you like best about the product?
The file sharing feature is very useful for our team. We use it for video editing many ad creative files, so it's very good to share common raw footage or as redundancy if a team member becomes unavailable.
What do you dislike about the product?
Three things: 1. at times the speed is very slow, even to load up a folder, which is disruptive 2. there's unexpected downtime where it's unusable and we lose access to files, and 3. the program is resource intensive on my computer
What problems is the product solving and how is that benefiting you?
It makes collaboration and file sharing more seamless. Instead of having to pass files along and manually keep track of the latest files, there's one central location for acces.
Incredible performance.
What do you like best about the product?
We're using LucidLink to quickly shift uncompressible data from an EC2 instance to a customer's on-prem storage as a part of a broadcast workflow. Drop files into the LucidLink drive in the cloud and they appear on the other side - as quickly as the connection can support. We're fans and we'll be using this for other customers with similar needs.
What do you dislike about the product?
No complaints. Does one thing incredibly well.
What problems is the product solving and how is that benefiting you?
Getting our customer's files into their production team's hands as quickly as possible.
Very efficient cloud solution !
What do you like best about the product?
Being able to edit video without having to download them completely helped us working way mire efficiently
What do you dislike about the product?
I would have loved to be able to access the content stored in my lucid link server on my phone, to be able to show my rushs to my client on the go
What problems is the product solving and how is that benefiting you?
We work on very heavy files, lucid link makes us able to instantly get to work when we are done filming
The place to go for your cloud video needs
What do you like best about the product?
Its ease of use and its interface. I was able to get up and running soon after downloading the software platform.
What do you dislike about the product?
The downside was the login situation. Because of its high security sensitivity once Id lost my login no one seemed to be able to help me get back in!
What problems is the product solving and how is that benefiting you?
Enabling a complete cloud video editing platform for my team that is based around the globe.
Great plan for remote workflows
What do you like best about the product?
I’ve been using LucidLink since 2020 and can confidently say it’s been a game-changer for my remote editing workflow. From the very beginning, the support team has been incredible—responsive, helpful, and genuinely invested in solving any issues that pop up. I was fortunate to be an early user and had a single point of contact, which made the onboarding process seamless and personal.
What sets LucidLink apart is how effortlessly it enables real-time collaboration from anywhere in the world. Once you understand how the system integrates with Premiere Pro—especially when working with slower internet connections—it becomes second nature. There’s no more waiting around for uploads or downloads; everyone on the team can add assets, access footage, and work off the same Adobe project as if they were in the same room.
LucidLink has completely redefined what’s possible for remote post-production. Highly recommend it to any editor or creative team working across distances.
What sets LucidLink apart is how effortlessly it enables real-time collaboration from anywhere in the world. Once you understand how the system integrates with Premiere Pro—especially when working with slower internet connections—it becomes second nature. There’s no more waiting around for uploads or downloads; everyone on the team can add assets, access footage, and work off the same Adobe project as if they were in the same room.
LucidLink has completely redefined what’s possible for remote post-production. Highly recommend it to any editor or creative team working across distances.
What do you dislike about the product?
Takes little while for you to learn the command line prompts,
What problems is the product solving and how is that benefiting you?
Remote work flow
LucidLink Experience
What do you like best about the product?
Ability to easily share and collaborate with the team
What do you dislike about the product?
Speeds to retrieve files locally and how it affects computer speed
What problems is the product solving and how is that benefiting you?
The ability to work from home and access our work
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