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External reviews

1,860 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Look no further for Apple Device Management

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
The ability to set smart groups and keep an accurate inventory count, App deployment, Imaging, ease of use,
What do you dislike about the product?
It seems as though MacBook Air imaging along with DEP seems to be an issue. I am not sure if this going to be addressed at some point.
What problems is the product solving and how is that benefiting you?
Mobile Device Management is a huge deal. The ability to configure devices and push out applications based on different groups is amazing.
Recommendations to others considering the product:
If you’re an Apple Shop, then I recommend giving this a try. It’s well worth the investment


    Broadcast Media

Jamf is awesome

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
The ability to use Jamf as a true framework to build on or as a tool that does everything for you. The scalability of he system and the ease of which managing machines by a single person or a small team can be done
What do you dislike about the product?
There are some patch management limitations. And there could be better incorporation in community ideas and common practices that aren’t solely Jamf in training and jumpstarts
What problems is the product solving and how is that benefiting you?
Management of a global work environment from one central location. With the ability to offer local teams to manage as well. Scalability.


    Bryan F.

Best Apple Management Software...period

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use management solution
Covers all possible management costumizations for Apple devices
More than just MacOS, but iOS and tvOS as well!
What do you dislike about the product?
Some customizations inside of the solution could be very helpful for individual enterprises
What problems is the product solving and how is that benefiting you?
Managing Apple Devices globally is easy and efficient
Less help desk tickets required
Patching and application deployment is easy
Recommendations to others considering the product:
Get it


    Bob G.

The most important investment you can make

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
I found jamfpro amazingly easy to use. There are a lot of tools that do what jamfpro does but it’s a hodgepodge of different tools that don’t always work just right. I also can’t speak highly enough of the support at jamf.
What do you dislike about the product?
It feels as though some features here and there are not fully ironed out.
What problems is the product solving and how is that benefiting you?
I’m able to create extension attributes to learn almost anything about a client machine. The ability to collect endless possibilities of information has helped me in different ways.


    Patrick M.

A Must Have!!

  • September 28, 2017
  • Review verified by G2

What do you like best about the product?
Overall simplicity of interface and creation make JAMF|Pro the BEST!!
What do you dislike about the product?
Im the only JAMF admin at my company....
What problems is the product solving and how is that benefiting you?
Ease of administration and rapid policy creation
Recommendations to others considering the product:
This is the product you need!!!


    Luis T.

Jamf Pro the way to Go

  • September 28, 2017
  • Review verified by G2

What do you like best about the product?
Easy of use in MDM management. Interface is awesome and descriptive
What do you dislike about the product?
I would like to see inventory Display names not scroll away. Please freeze the pane
What problems is the product solving and how is that benefiting you?
Mac management
Recommendations to others considering the product:
Best In class MDM solution for Mac in the Enterprise


    Marketing and Advertising

Jamf Pro is best of macOS & iOS management

  • September 28, 2017
  • Review verified by G2

What do you like best about the product?
The Casper suite is the best tools to manage all the Mac & mobile device
What do you dislike about the product?
Actually the jamf pro website really old style
What problems is the product solving and how is that benefiting you?
Manage screen saver & lock screen setting, & also the system & apps update


    Jason B.

Jamf Pro is great and getting better

  • September 28, 2017
  • Review verified by G2

What do you like best about the product?
Jamf Pro is easy to use, yet extensible and flexible. It makes it easy to manage 10-10,000 devices! Most importantly, Jamf Pro was/is developed with Apple products, and for Apple products. Jamf also doesn't outsource support, it is done in house. Response times when dealing with support have been excellent. This is one of my biggest issues with other vendors. The product is only as good as the service backing it. Jamf is all over it, and they are ready when new iOS features are released by Apple out of the gate
What do you dislike about the product?
My biggest complaint is the documentation, specifically the docs that reference making OS, Java, Apache Tomcat, or MySQL changes. Those pieces of information are often vague, which JAMF says is intentional due to many supported server configurations. I would personally like to see more detailed "best practice" documentation for the 4 major supported OS's: OS X, Ubuntu Server, RHEL, and Windows Server.
What problems is the product solving and how is that benefiting you?
I image Mac's, manage and update software, and control security settings. I've come to value how well JAMF Pro works for enforcing security policies and restrictions across a wide variety of devices.
Recommendations to others considering the product:
Jamf Pro offers one of the best "out of box" experiences in my opinion around Apple device management. I would suggest going through the official training if possible however, and having someone on staff certified depending on your businesses size.


    James S.

Jamf Pro

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
Intuitive platform that allows me to do my job more effectively
What do you dislike about the product?
The UI is a bit dated but that is soon to change
Would like the ability to customise the pkg sent during DEP enrolment
What problems is the product solving and how is that benefiting you?
Consistent approach to Onboarding new users
Ensure all devices meet security compliance
Recommendations to others considering the product:
Do your research before you purchase to ensure it meets your needs


    Apparel & Fashion

THE right tool for the job

  • September 27, 2017
  • Review verified by G2

What do you like best about the product?
Currently there are many products out there trying to bring management to an Apple environment. JAMF is the ONLY one that does it all.

Yes, there are many MDMs (and some of them are free), but none of them have scripting, policies, reporting, etc.
Yes, you can create an in-house scripting and event management system, but it wouldn't be as exhaustive as JAMF's.
Yes, you could setup your own reporting tools and views, but only JAMF has automated inventory recollection with extension attributes that are as flexible as your imagination.
Yes, there are standalone tools for patching, but none of them is as full fledged as JAMF's.

So in the end, any other product or in-house development will fall short, or will need an awful lot of work to do half of what JAMF does.
What do you dislike about the product?
On a complex environment the GUI can be slow to navigate and command line tools that hook up with the API become handier than the actual web app. On the other hand, the GUI is intuitive enough thanks to these details that may make it slow.
What problems is the product solving and how is that benefiting you?
Full management of the Apple fleet. From onboarding, inventory, reporting, patch management, application distribution, all.
Recommendations to others considering the product:
Good project management is key; there are a lot of bits and pieces in place and any mess is really hard to cleanup.