Jamf Business Plan
JamfExternal reviews
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Jamf Pro is an invaluable tool for Apple-centric IT teams
What do you like best about the product?
Allows for both simple device management, as well as more advanced management. Everyone working at Jamf is a pleasure to interact with. Training programs are great too. The Jump Start program was a wonderful experience to get off the ground and running. For a small company with limited IT resources, this tool is invaluable to manage your devices, inventory, security policies, software installs, & onboarding.
What do you dislike about the product?
Occasionally there are some features that don't mesh well with changes to the Apple OSes, but they are usually ironed out over time or other solutions are available by scouring the Jamf Nation forums. For example, the firewall controls are a little over-simplified and complex configurations aren't supported except via scripting - until Apple decides to stop supporting the commands needed to manage the firewall settings more granularly.
What problems is the product solving and how is that benefiting you?
Security compliance is so much easier with Jamf Pro (and combining it with Jamf Protect). Onboarding is a breeze, in particular remote onboarding. Now you can send them a MacBook out of the box, it will auto-enroll via DEP and start installing software, configuring computer settings/policies, and makes the entire process easier & faster.
Jamf Pro
What do you like best about the product?
It makes my job easier and helps end-users resolve issues quicker.
What do you dislike about the product?
I don't feel like anything is missing and they keep adding features.
What problems is the product solving and how is that benefiting you?
The ease of deploying new computers and management of those systems.
I laud Jamf at every chance I can get.
What do you like best about the product?
I like the app creation process and Jamf Connect. I like the reporting and monitoring. The interface is easy to use.
What do you dislike about the product?
Always confused about the Activation code and license count. There is no documentation on how the two are related.
What problems is the product solving and how is that benefiting you?
Deployment and management of company MacBooks and application deployment
Recommendations to others considering the product:
JAMF is more than a product. It is a collection of Mac Admins who use Apple products every day. JAMF incorporates both the company employees and their customers to create a synergy, unlike other products. There is support through the community forum called JAMF Nation. I have used JAMF Nation and replied to and created tips for new users on multiple occasions. JAMF employees also join in there to apply their knowledge. They have a site called JAMF Heroes for a deeper connection to other users. Opening a support ticket is easy and I always received great support with my issues resolved quickly and efficiently. JAMF is simply a must for anyone who has Apple devices in their organization and wants them to be safe and secure, with easy application and settings deployment.
Jamf Pro Positive
What do you like best about the product?
The ease of adding apps and quickly making them available, the sync between Apple School Manager and JamfPro when new products are purchased. Quick and effortless.
What do you dislike about the product?
The training on initial setup and after was not very good at the time but there are more videos now. I think more specific sessions would be better and more productive for the user. Especially a new user.
What problems is the product solving and how is that benefiting you?
Keeping an inventory of devices is so much easier, I have less time invested in inventory and it is easier to lock, monitor installs, and check to update individual devices.
Recommendations to others considering the product:
Review test and get familiar with the program use the recorded sessions that are available.
Not bad
What do you like best about the product?
It is cheaper than most Mobile Device Managers. It has all the features of most MDMs. I can't imagine going back to individual consumer Apple IDs to manage all our devices.
What do you dislike about the product?
Better location data would be nice with maps etc. I would like better and more individual grouping/labeling options for apps. Right now it is tethered to both the mobile device side as well as the computer side.
What problems is the product solving and how is that benefiting you?
We used app deployment via consumer Apple Ids. We are now using Jamf as our Mobile Device Manager to manage all app deployment saving time. We are also not losing the accounts and associated apps. Any MDM does this.
Amazing Tool !
What do you like best about the product?
JAMF allows me as the Director of Technology to give my teachers total control of the devices in their class. Instructors are able to manage what the students can or can not do on their devices at all times.
What do you dislike about the product?
I wish that JAMF could find a way or teachers to be able to view students screens as they work. It would be very helpful for instructors to be able to see if students "unlock" themselves. SOme students are able to figure out how to unlock their ipads after teachers lock them
What problems is the product solving and how is that benefiting you?
Teachers wanted to be able to control spell check and define functions on the ipad during exams. JAMF has allowed me to give them that. Instructors are also able to lock students into their note-taking app specifically so that they are not roaming the internet while they should be working.
Recommendations to others considering the product:
If you are looking for a way to have complete control over work devices look no further
Great MDM. Best support!
What do you like best about the product?
Scalable
Easy to use
Zero-day support for new versions of macOS, iOS, iPadOS, tvOS
Excellent technical support
Easy to use
Zero-day support for new versions of macOS, iOS, iPadOS, tvOS
Excellent technical support
What do you dislike about the product?
Web app and desktop apps need dark mode support
What problems is the product solving and how is that benefiting you?
Apple device management simplified
Improves overall end-user experience
Saves us time with new device setups
Secures Apple devices
Improves overall end-user experience
Saves us time with new device setups
Secures Apple devices
Jamf Pro makes 1:1 school program effortless
What do you like best about the product?
It is rather effortless to deploy and manage a fleet of 1,000 iPads at our school. My favorite feature is how easy it is to create and deploy a configuration profile and how well it is integrated with our on-premise Active Directory server.
What do you dislike about the product?
The app and book deployment process is very klunky. It is easy for me because I have done it literally hundreds of times. We restrict all apps except for some (what we make available on Self-Service). I have to then add the bundle ID into the configuration profile. It could be a lot easier to use. But it works. And it works WELL.
What problems is the product solving and how is that benefiting you?
It is extremely beneficial to use in a school large or small. Apple TV management is a life saver. We have one in each classroom! I am getting into managing mac computers, so I am still trying to understand how that all works. Very complex software that allows you to really configure everything!!! Lots to learn.
Recommendations to others considering the product:
If you manage IT in a school or business this tool is a MUST! Not comparable to other competitors. It is very easy to use and works so well. Support is great, they help even with silly questions.
Jamf Pro MDM
What do you like best about the product?
We have been using Jamf Pro since late 2016. It has yet to dissapoint me. The new addition of Return to Service is going to save us countless hours every summer when we refresh all of our iPads. Whenever I have an issue, customer support is always very responsive!
What do you dislike about the product?
I really don't have any dislikes about Jamf Pro. It is very User Friendly.
What problems is the product solving and how is that benefiting you?
I can now remotely manage our iPads and install applications as needed and/or requested by teachers. The new RTS feature is AWESOME!
Recommendations to others considering the product:
Jamf Pro allows you to remotely manage your devices (both iPads and Macs) with great ease.
Great product, excellent support.
What do you like best about the product?
I like how the user interface is intuitive. JAMF has a large community behind which makes problem solving easier.
What do you dislike about the product?
Workflows can be a little confusing from time to time depending task.
What problems is the product solving and how is that benefiting you?
Getting recent and not stale data from computers in our fleet. Being able to identify potential problems from a group of machines.
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