SOCi Platform
SOCi Inc.Reviews from AWS customer
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4,020 reviews
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great product for my business
What do you like best about the product?
easy to use and takes some work off my plate
What do you dislike about the product?
nothing that I have found yet. I need to remember to review the selection weekly
What problems is the product solving and how is that benefiting you?
helping keep my social media active
Love Soci!!!
What do you like best about the product?
The content is done for you and you can just make adjustments if needed.
What do you dislike about the product?
I cannot think of anything at this time.
What problems is the product solving and how is that benefiting you?
Posting and boosting my behalf and improving my engagement.
Anytime Farmington
What do you like best about the product?
Easy to use and communicate - Great for insight
What do you dislike about the product?
nothing to dislike about it at all so far
What problems is the product solving and how is that benefiting you?
Having all my metrics available on one platform
Sandler by Nucleo Mexico
What do you like best about the product?
The connections and management social networks
What do you dislike about the product?
Nothing until now, I'm learning about SOCI. Thank you
What problems is the product solving and how is that benefiting you?
Efficient time
Convenient automation of social media marketing
What do you like best about the product?
Plug and play resource for automating social media marketing.
What do you dislike about the product?
Volume of posts on the calendar can be difficult to monitor for accurate information
What problems is the product solving and how is that benefiting you?
Time saving and consisitent posting
A Huge Time-Saver for My Marketing
What do you like best about the product?
It saves me time and is a huge help in my marketing tool.
What do you dislike about the product?
It’s a lot and lots I personally won’t be using
What problems is the product solving and how is that benefiting you?
AI operated and location services, pre schedule
User-Friendly SOCi with Helpful AI Posts and Easy Learning Resources
What do you like best about the product?
It is very user-friendly and simple to update content to best fit my company and the AI suggested posts are helpful in creating a content calendar. It's also great to be able to post Tiktok content in addition to Facebook and Instagram. The Soci University courses made it very easy to understand how the platform worked right from the start.
What do you dislike about the product?
So far, I haven't run into any issues using SOCi.
What problems is the product solving and how is that benefiting you?
SOCi makes it so much easier to create a monthly content calendar because it provides suggested posts for my business, so I don't have to come up with everything from scratch, saving time to work on other tasks.
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What do you like best about the product?
It helps me with my social media content
What do you dislike about the product?
I am not skilled with social media so I wish it was more informative
What problems is the product solving and how is that benefiting you?
Social media posting content
Time-Saving Review Management with Powerful AI
What do you like best about the product?
I use SOCi to manage and reply to store reviews for our 18 locations, and I find it incredibly useful for being notified every time a review is posted. I like the AI-generated responses, which really stand out for me, along with the ability to create templates to respond to common reviews. These features help me be more productive, allowing me to spend less time thinking and replying manually to each review. I also appreciate how adding new stores is seamless.
What do you dislike about the product?
I really wish there was an option for DoorDash to be connected to SOCi. Emojis being used when replying to Yelp reviews would be nice since I am unable to use them and our brand loves using the jalapeno emoji for some of our positive reviews. Also the ability to see updated reviews in my main inbox would be awesome.
What problems is the product solving and how is that benefiting you?
I use SOCi to manage and reply to store reviews across locations, easily notify about new reviews, and efficiently use AI-generated responses and templates, saving time in crafting replies.
Marketing Manager
What do you like best about the product?
Appears to be very user friendly and easy to follow.
What do you dislike about the product?
I have not experienced this long enough yet.
What problems is the product solving and how is that benefiting you?
Control of our social media accounts
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