SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi is great!
What do you like best about the product?
SOCi is so convenient, fun, and awesome to use!
What do you dislike about the product?
I wish it was available on a mobile level.
What problems is the product solving and how is that benefiting you?
SOCi helps me get my brand out there!
Easy Simple experience
What do you like best about the product?
SOCi is an impressive platform for businesses looking to streamline their social media management, particularly for multi-location and franchise businesses. The user interface is intuitive, making it easy for teams to manage a large volume of accounts from a single dashboard. Some standout features I particularly appreciate include: SOCi’s customer support team is responsive and knowledgeable. They’re very proactive in addressing queries and helping businesses set up and optimize their accounts for better performance.
What do you dislike about the product?
While SOCi has many great features, there are a few areas that could use improvement: SOCi can be on the pricier side, especially for smaller businesses or those with a limited number of locations. The value is clear for larger organizations, but the cost might be a barrier for smaller companies that don't require all of the platform's capabilities.
What problems is the product solving and how is that benefiting you?
For businesses with multiple locations or franchise networks, maintaining a consistent brand voice across various social media accounts can be daunting. At the same time, each location may have unique needs, such as local promotions, events, or customer engagement that require tailored content.
Useful and time saving
What do you like best about the product?
I love the social media planning and scheduling services. This is a huge time saver and I can still control the content and schedule without having to go in to update constantly.
What do you dislike about the product?
I haven't discovered anything to dislike at this point.
What problems is the product solving and how is that benefiting you?
Saving time and increasing my social media presence
I enjoy the products that SOCi has to offer- Very user friendly
What do you like best about the product?
SOCi is able to fill in the gaps where my team is unable to. They keep us up to date on our social pages while our team can fous on other things.
What do you dislike about the product?
Our representatives for our account do not have experience in our industry. Sometimes we have to redirect on what the subject of the post to be.
What problems is the product solving and how is that benefiting you?
Posting regularly for us when my team does not have the time. This allows us to stay present on socials while we can direct our focus elsewhere.
Needs more options when using to edit
What do you like best about the product?
the app availability and the ease of use
What do you dislike about the product?
limited options for editing and not very informative
What problems is the product solving and how is that benefiting you?
customer / community involvement
Social Media Management
What do you like best about the product?
The website is easy to use with clean UI display.
What do you dislike about the product?
Not clear about the difference and costs between Ads PLUS and Boost PLUS,
What problems is the product solving and how is that benefiting you?
Social media marketing to help us get our brand to the public.
USER FREINDLY
What do you like best about the product?
ITS EASY TO USE, EASY TO NAVIGATE. IT DOES HELP OUT YOUR BUSINESS
What do you dislike about the product?
SO FAR I HAVE NOT FOUND ANYTHING I DISLIKE ABOUT THIS PRODUCT.
What problems is the product solving and how is that benefiting you?
HELPING ME GET THE WORD OUT ABOUT MY STORE WHICH IN TURN HELPS OUR NUMBERS
Great tool for posting to social media
What do you like best about the product?
I like that it's all in one post to social media.
What do you dislike about the product?
Only downside is you can't delete if you make a mistake.
What problems is the product solving and how is that benefiting you?
Helping us create social media posts using one platform.
User Friendly
What do you like best about the product?
I like that it's extremely easy to cross promote on all of our social media platforms and scheduling ahead, throughout the month, is a breeze. It was very easy to learn.
What do you dislike about the product?
I do not find anything about Soci that would be a downside.
What problems is the product solving and how is that benefiting you?
Soci helps me by freeing up my time. Because of SOCI, I do not have to post on social media every day. I am able to schedule content months in advance and can move on to my next task!
Social Media Planning & Posting Done Right
What do you like best about the product?
Being able to connect with my team in a hub environment to collaborate and plan content in a variety of social networks makes my life so much easier. Utilizing the calendar function to see day to day posts and upcoming campaigns
Soci's support team is fabulous and so helpful when we have a question or concern about our plans and campaigns.
Getting started with each network was a breeze, simple implementation of each social media site got us started right away.
Soci's support team is fabulous and so helpful when we have a question or concern about our plans and campaigns.
Getting started with each network was a breeze, simple implementation of each social media site got us started right away.
What do you dislike about the product?
No complaints so far after being an avid user for the last year plus.
What problems is the product solving and how is that benefiting you?
Coordinating the content calendar and campaign planning.
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