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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,590 reviews
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External reviews are not included in the AWS star rating for the product.


    Alison M.

SOCi is a super convenient one-stop shop for our teams, who are not marketing experts.

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
I like that it's a one-stop shop for all of our daily marketing needs! Our teams can create designs through Canva, schedule posts, respond to reviews, and update office hours all in one place.
What do you dislike about the product?
I wish that the survey platform was better geared for multifamily. I'm grateful for the recent Yardi integration, but some of our communities use a different Property Management Software; it would be nice to have full integration capabilities. Also, the Canva integration doesn't pull in our Brand Kits. That would be a valuable addition.
What problems is the product solving and how is that benefiting you?
I work in Property Management and we rely on our on-site teams to market their communities. SOCi has given even the least experienced marketers the tools to be successful!


    Taylor J.

SoCi

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Integration is ok will automaticlly post to Facebook but when you look on Facebook management page it does not show up.
What do you dislike about the product?
Ease of use is difficult, and takes awhile to learn and has limited topics to pick from
What problems is the product solving and how is that benefiting you?
Auto posting for me


    Amanda R.

Reviews & Listings management

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
I love that we are able to manage a large scale of locations reviews & easily. The reporting is also very helpful in understanding what locations need work to rank better on google.
What do you dislike about the product?
The reports feel a bit limited, but our CSM has been awesome about directing us to where and how to find the information we need to export and manually manipulate.
What problems is the product solving and how is that benefiting you?
Managing large number of listings and responding to reviews


    Retail

It’s okay

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
I like the insights and tools that SOCi offers. They really help determine what marketing strategies work best.
What do you dislike about the product?
I don't like posting to social media through SOCi. They often upload with poor quality.
What problems is the product solving and how is that benefiting you?
Soci makes it easier to plan social media content.


    Rachelle G.

Great tool to help manage your social media posts to save you valuable time

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
I like that SOCi posts a variety of posts to multiple platforms. It helps keep me relevant on all the sites. I also like that I can chose which suppliers or type of travel I market. I love the fun, playful posts and the ones that recognize National Days. I like how easy it is to use as well, once you link your platforms it does the posting for you!
What do you dislike about the product?
Sometimes it be challenging to see the calendar of upcoming posts. I woudl like a way to select a supplier to feature one week or month. Maybe have some more reels and stories to share too
What problems is the product solving and how is that benefiting you?
It's helping me be relevant in ways I am not as familiar with. THere are reels and videos that are trendy at times that I'm not as familiar with to keep me relevant in the industry.


    Melissa Y.

Easy to use!

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Multiple programs are accessible through one platform and it's easy to use!
What do you dislike about the product?
The login process as it sends a text to my phone every time.
What problems is the product solving and how is that benefiting you?
Notifies me with each review so I can respond in a timely manner


    Leisure, Travel & Tourism

Great Tool

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
This is a great way for our main consortium office to be able to provide tools for us to utilize within our social channels. As a small business it can be difficult to commit the time to creating and posting different, engaging content. This makes things so much simpler!
What do you dislike about the product?
I'm still learning some of the in's and out's of the system. I know we can do IG stories, but I feel like there could be a way to make it more of an engaging story. However, like I said, still learning how to use it all.
What problems is the product solving and how is that benefiting you?
It's allowing us to make the most out of our time. As I mentioned, it can be difficult to commit the time/resources to social media when you're running a smaller business, so this helps with that issue.


    Brandy K.

simple

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
That I can post in all mt social media at one time.
What do you dislike about the product?
It doesn't show the correct number of follwers on linkedin
What problems is the product solving and how is that benefiting you?
I can post on all social media in one spot, its convient.


    gary f.

marketing social media made easy

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
it is so easy to past on several socail platforms at one time
What do you dislike about the product?
No problems at all it is all good no negatives
What problems is the product solving and how is that benefiting you?
At this point in time I have had no problems to solve.


    Jane T.

Easy to Use, One Stop Shop

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Much needed! As someone who does not use Facebook in my personal life it is wonderful to have a tool that makes posts without needing a personal handle to connect to. Easy access to canva to drop your logo on anything or make a cute design and you can schedule out as far as your creative mid will let you :)
What do you dislike about the product?
My only dislike is not being able to delete previous posts/drafts. They are past date un=posted content that display on my dashboard and I would love a delete draft/post button on it. Can only "schedule post" or cancel by selcting them.
What problems is the product solving and how is that benefiting you?
Great having all platforms on one dashboard, and the "auto"response for reviews that you can build off from or edit.