SOCi Platform
SOCi Inc.Reviews from AWS customer
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An Honest Review
What do you like best about the product?
I like that it is easy to schedule my posts!
What do you dislike about the product?
Honestly theres nothing I dont like about using SOCI!
What problems is the product solving and how is that benefiting you?
Its solving not being able to make my posts in advance!
Easy to use
What do you like best about the product?
I like that all our content is here and you can post ahead of time
What do you dislike about the product?
As with learning anything new, it seems overwhelming at first but is pretty great
What problems is the product solving and how is that benefiting you?
We are managing our social media presence
Dont see any benefits
What do you like best about the product?
I do not see any benefits of Soci and its marketing impact on my Kumon Ohio Center
What do you dislike about the product?
I have been paying its monthly fee for no reason and I don't see its advantage on my business
What problems is the product solving and how is that benefiting you?
Its not helping my business to grow
Simple and intuitive
What do you like best about the product?
Insights and dashboards are comprehensive
What do you dislike about the product?
Engagement data is not easily available, have to dig deeper
What problems is the product solving and how is that benefiting you?
Helps us easily share content across multiple social media platforms
Everything in one place!
What do you like best about the product?
I love how everything is in one place. I can check and respond to reviews, schedule social media posts, and view statitics from one site.
What do you dislike about the product?
Very little, I am sure the set up takes time but then it is amazing.
What problems is the product solving and how is that benefiting you?
Time management!
Disappointed
What do you like best about the product?
The only times I have interacted with SOCi hasn't been positive.
What do you dislike about the product?
I was locked out of my website for almost 2 months. It took 20 emails and several phone calls to get the issue resolved. SOCi said it was Farmers and Farmers said it was SOCi. For 2 months! I find that unacceptable.
What problems is the product solving and how is that benefiting you?
None
Easy to use
What do you like best about the product?
SOCI seems easy to use for our social media. I like the graphs that it keeps track of.
What do you dislike about the product?
I dislike the review section, it's not easily visable
What problems is the product solving and how is that benefiting you?
I do not feel there was a problem with the old way we posted our social media
I really enjoy SOCi and it has helped a lot! It is so easy to navigate
What do you like best about the product?
SOCi is great for prescheduling posts so I know that it is still taken care of if I get busy or am not there
What do you dislike about the product?
I have not found a downside yet to it, I am still learning all that I can do though
What problems is the product solving and how is that benefiting you?
It is making marketing easy and more convenient
Disappointing Integration, and removes functionality you would have by going directly into platform
What do you like best about the product?
As part of a franchise group which wants control over the overall brand, I can understand a platform like this to standardize inputs.
What do you dislike about the product?
Much of the functionality and customization that is offered directly through each platform is significantly removed by SoCi.
What problems is the product solving and how is that benefiting you?
It does not solve any problems for me directly. Instead, it gives the Franchisor ultimate oversight and control into their multiple locations.
Simple and Easy to use
What do you like best about the product?
Already has responses generated and the AI compatibility
What do you dislike about the product?
Nothing pretty easy to use, used all the time for responding to residents and posting important events
What problems is the product solving and how is that benefiting you?
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