SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi Rocks for TLH!
What do you like best about the product?
Being able to schedule and post content across multi-locations via social media platforms and being able to manage those locations too.
We're able to monitor and respond to customer reviews across Google and Facebook by creating am automate review reponse which helps us maintain consistency and efficiency do to a busy work enviroment.
The newest addition of AI-powered insights and automation - We dig! The recommendatons for responses and text wording has been an encouraging new feature that we've enjoyed since it's been added!
Upsides for us have been many but reducing the need for multiple tools by consolidating marketing efforts into one platform speaks volumes for our company.
-Consistency and Brand Control have been helpful to us and allows my personally some room to breath knowing there's a gatekeeper for unauthorized or inconsistent content from being posted.
We're able to monitor and respond to customer reviews across Google and Facebook by creating am automate review reponse which helps us maintain consistency and efficiency do to a busy work enviroment.
The newest addition of AI-powered insights and automation - We dig! The recommendatons for responses and text wording has been an encouraging new feature that we've enjoyed since it's been added!
Upsides for us have been many but reducing the need for multiple tools by consolidating marketing efforts into one platform speaks volumes for our company.
-Consistency and Brand Control have been helpful to us and allows my personally some room to breath knowing there's a gatekeeper for unauthorized or inconsistent content from being posted.
What do you dislike about the product?
I would like to see better data-driven marketing analytics and performance reports that show accurate data from the online foot traffic we receive that helps us remain visible to the world-wide web. If we had accurate reporting data from the platform perhaps what is currently offered on SOCi as far as insights into customer sentiment and trends woul dbe more visible and able for us to understand.
Tracking meaures and reporting of our work or content we post would maximize our company's ad budget. We could focus on what's high perfomring and reevaluate what is not.
The paid boosting feature on SOCi has not worked for us since we've launched with the platform several years ago. I would like to ensure consistent paid social advertising and an improved feature fo boosting our own ads through SOCi.
Tracking meaures and reporting of our work or content we post would maximize our company's ad budget. We could focus on what's high perfomring and reevaluate what is not.
The paid boosting feature on SOCi has not worked for us since we've launched with the platform several years ago. I would like to ensure consistent paid social advertising and an improved feature fo boosting our own ads through SOCi.
What problems is the product solving and how is that benefiting you?
Consistency & Brand Control
-Ensures consistent messaging across all locations while allowing for localized content.
-Approval workflows help maintain brand integrity while giving local teams flexibility.
-Prevents unauthorized or inconsistent content from being posted.
Time Efficiency & Scalability
-Allows centralized management of social media, reviews, and listings across multiple locations.
-Automates content scheduling, review responses, and ad campaigns, saving time.
-Reduces the need for multiple tools by consolidating marketing efforts into one platform.
-Ensures consistent messaging across all locations while allowing for localized content.
-Approval workflows help maintain brand integrity while giving local teams flexibility.
-Prevents unauthorized or inconsistent content from being posted.
Time Efficiency & Scalability
-Allows centralized management of social media, reviews, and listings across multiple locations.
-Automates content scheduling, review responses, and ad campaigns, saving time.
-Reduces the need for multiple tools by consolidating marketing efforts into one platform.
Great Service
What do you like best about the product?
I love the ability to manage all platforms and schedule posts.
What do you dislike about the product?
Maybe we don't use all of the features that are available.
What problems is the product solving and how is that benefiting you?
Staying organozed with posts.
Great time saver!!!
What do you like best about the product?
I like the fact that I can sit down a couple of days a month, schedule alot of my social media posts across all platforms at one time. Easy to use!
What do you dislike about the product?
I am unable to pull a report for specific tags.
What problems is the product solving and how is that benefiting you?
TIME! I can schedul ahead of time and fill in any blank spots later with listing, changes etc
Streamline Your Social Media Success with SOCI
What do you like best about the product?
SoCi has been a game-changer for managing the social media platforms. Working in the apartment industry oftentimes you are busy with work and deadlines and SOCI helps with the scheduling of posts. SoCI has made it easier to market our community effectively and maintain a strong online presence accessible to all of our staff so we know if someone scheduled a post and make sure we are not duplicating any posts.
What do you dislike about the product?
While SOCI has been very helpful there is one feature that would make it even better the ability to save posts that are created through Canva in a gallery for future use, with the option to edit them later. Sometimes I'd like to be able to use the same post but edit it to use the current information without having to recreate it. Often its multiple users in our office and we all have different ideas that merge in our work and being able to edit posts that are saved would be amazing.
What problems is the product solving and how is that benefiting you?
It helps us manage our social media platforms from one place making it easier to keep an engagement on social media platforms and helps schedule ahead of those busy times.
easy to use!
What do you like best about the product?
very convient and super easy to use-i am able to save time by using it
What do you dislike about the product?
nothing! i like how much is save me time!
What problems is the product solving and how is that benefiting you?
it helps me bc i can post to 5 diff places (facebook and instagram and linkein, etc) all at once with the same messaging and it is amazing!! i highly recommend it..and it shows me the data on all of it as well which saves me time and lets me know what is working as well!
very helpful, and informative
What do you like best about the product?
I have just begun using SOCi. I am not very very well versed in the social media world. SOCi helps me manage and create content for my business pages. The SOCi University they offer to help guide me through all the features is a huge help. Soci feels like it will be very easy to use and implement into daily, and weekly use for my company.
What do you dislike about the product?
I have yet to find anything I dislike about SOCi.
What problems is the product solving and how is that benefiting you?
SOCi is helping me with my social media presence. I am not very knowledgeable of social media and how to use certain platforms, having SOCi taking care of posts, and tracking social media reputations is showing me where i need more focus.
Helpful
What do you like best about the product?
It’s definitely making marketing easier
What do you dislike about the product?
I’d like it to allow more words in the description
What problems is the product solving and how is that benefiting you?
Saving time. It cuts down on having to go to multiple places to post. I can make one post and send it to each social outlet
Easy to use with FaceBook posts
What do you like best about the product?
I like that SOCi is easy to use and make great post.
What do you dislike about the product?
It is a lot of information and where to find stuff is not always clear
What problems is the product solving and how is that benefiting you?
I do not have any problems that it is solving.
Saves SOOOO Much Time
What do you like best about the product?
I love how I can send the same post out to various media platforms with an easy to use system.
What do you dislike about the product?
Sometimes it can be hard to struture a post that I want to look differently in certain platforms.
What problems is the product solving and how is that benefiting you?
Soci makes it so much easier for me to save time when managing my social media platforms.
A Solid Platform for Managing Social Media & Reviews
What do you like best about the product?
SOCi makes it easy to manage multiple social media accounts and online reviews all in one place. The scheduling tools are straightforward, and I love being able to track engagement and respond to residents quickly. It saves a lot of time compared to manually posting across different platforms.
What do you dislike about the product?
Sometimes the platform can lag a bit, especially when scheduling multiple posts at once. Also, the reporting features could be more detailed—I’d love more customization in analytics to better track performance. But overall, it gets the job done.
What problems is the product solving and how is that benefiting you?
SOCi helps streamline social media posting and review management, saving time and ensuring consistency across platforms. It also makes it easier to engage with residents and track online reputation, which is crucial in property management.
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