SOCi Platform
SOCi Inc.Reviews from AWS customer
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Great overall, but no support for reels
What do you like best about the product?
Ease of use, intuitive even if you have not used a similar service. Calendar and scheduler are simple enough to use. Same applies to creating post, integration with Canva, as well as metrics, and other integrations.
What do you dislike about the product?
I would like to post and schedule reels and videos to YouTube, don't know if it's at all possible, but it would be a great feature to have in the future.
Also integration to Threads which seems to be growing as a social network.
Also integration to Threads which seems to be growing as a social network.
What problems is the product solving and how is that benefiting you?
Scheduling and metrics to track and feed into my business's KPI's
It is a tremendous help with posting to socials
What do you like best about the product?
The ease of use and vendors available and the ease of implementation
What do you dislike about the product?
More libraries that include fun travel ideas and tips
What problems is the product solving and how is that benefiting you?
Takes away the pains of having to create posts for social platforms
User friendly. Create. Schedule. Post across All social media with one click!
What do you like best about the product?
Very user friendly. Ease of implementation!
What do you dislike about the product?
Editing requires you to do it individually.
What problems is the product solving and how is that benefiting you?
Helps posting ALL social media at once!
Thank you Soci
What do you like best about the product?
Takes care of my website. Ease of Integration.
What do you dislike about the product?
Would like informational classes on available services.
What problems is the product solving and how is that benefiting you?
I have a webinar with them tomorrow on how to best utilize their support and how to best respond to customer reviews.
Astounding and user friendly
What do you like best about the product?
Soci is extremely user friendly. It helps you navigate your reviews on all social media platforms. it's quick and easy to respond to reviews and allows you to see how the surround competition is doing! A+
What do you dislike about the product?
All features all helpful. Do not have a least helpful feature.
What problems is the product solving and how is that benefiting you?
Breaks down female to male engagment. This is benefit to me to see our target audience.
Perfect, Easy to use Marketing Tool
What do you like best about the product?
I was very pleased with the social media scheduling calander. This was something that I wanted to set up for some companies I have worked for but did not know there was a platform that took care of it for me.
What do you dislike about the product?
I don't like that there is no real website design. While the product is easy to use, and the customer support is spot on, there is no way to make it feel like my own site. I want to be able to incorperate my brand onto our site and have more access to the controls.
What problems is the product solving and how is that benefiting you?
Having to post on multiple social media sites to continue outreaching to my community is time consuming and tiring, SOCi alliviates this tedious step by integrating all the platforms onto one screen.
Business user saves Hours a week switching to SOCi
What do you like best about the product?
The ease of use is by far hands down the best part of SOCi.
What do you dislike about the product?
The Post now feature only allowing 30 minutes for the Admin to approve the post before being removed from the queue is waaaaaaay too short of a time frame.
What problems is the product solving and how is that benefiting you?
Social Media Management and reports
Easy to schedule post ahead of time
What do you like best about the product?
I love being able to schedule out multiple posts across different social media locations at one time.
What do you dislike about the product?
Not sure how accurate or quickly the data updates on published content
What problems is the product solving and how is that benefiting you?
Being able to post on multiple social media platforms at one time
Keep an eye on ALL online accounts
What do you like best about the product?
What I like about Soci is that you can post on all your platforms. I personally do not have social media accounts so I can't post through them myself, but I have an account on Soci so I am still able to manage them. Soci also has a checklist to remind you of things you need to get done. I can get notifications right to my phone for a review or comment that needs addressing. It was very easy to link my accounts. You can also create posts days or weeks ahead of time, and even create events or contents, and Soci will randomly select a winner for you. I have not had the need to use customer support, because the site has been easy to manage myself so far. By the way there is an app which works great and is easy to post photos that way. We use Soci every week to post, and ass needed to respond to reviews. Thanks Soci AND Soci Go.
What do you dislike about the product?
One thing I don't like about Soci is that you can't see who is liking/sharing your posts and comments. You have to go to the platform directly to see that but it makes sense for privacy reasons probably. I know there are more ways I could be utilizing Soci, I just have looked at them too much. Maybe if there would be classes that would be great.
What problems is the product solving and how is that benefiting you?
Soci helps us to manage all our social accounts in one place, benefiting us by saving time and reminding us when there is something we need to address.
Easy review responses. Social media posting could use work
What do you like best about the product?
I love how easy it is to reply to all of our reviews in one place. I really enjoy that it populates a reply as well since responding to bad reviews can be hard especially if it makes you emotional.
What do you dislike about the product?
I'm not a fan of the integration to social media and using versions of soci without content included. I want to post to instagram as well and can no loner do that. I wish all packages came with content pre loaded. I currently don't have that with my company and really miss it.
What problems is the product solving and how is that benefiting you?
Easy access to respond to all reviews!
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