SOCi Platform
SOCi Inc.Reviews from AWS customer
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What do you like best about the product?
i have just started using it and i am hopeful
What do you dislike about the product?
Its all good as it will help us to get more clients at door
What problems is the product solving and how is that benefiting you?
to help us if we are not able to give good customer service
Centralized Social Management with AI Innovations
What do you like best about the product?
I’ve dove more into it and love it. It has everything I need.
What do you dislike about the product?
Nope, there isn’t really anything except the previous Glassdoor integration.
What problems is the product solving and how is that benefiting you?
SOCi provides an all-in-one hub for social media and reputation management, with AI features like auto responses and a learning agent. I appreciate the reporting and AI features, which enhance our workflow.
SOCi: Effortless Listing Management and Audit Excellence
What do you like best about the product?
I appreciate the SOCi account sales rep and the functionalities it offers. I find the social media connection particularly useful, as it helps promote each listing while allowing us to dive deeper into our location listings and reviews. Additionally, the initial setup was very easy.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
SOCi helps with location listing audits, promotes each listing, and allows deeper insights into our location listings and reviews.
Easy and User Friendly when responding to client reviews.
What do you like best about the product?
My favorite feature is the ability to generate a response based on the review as well as the ease to personalize responses.
What do you dislike about the product?
The number of steps it takes to log in to get to SOCi to leave a response to a review. Often times, there is a message denying access.
What problems is the product solving and how is that benefiting you?
It gives us the opportunity to respond to reviews on social media, which lets our clients know that we are listening to their feedback and able to improve our brand. It also brings additional clients to the office when the are able to see the office rating and performance of the staff.
Convenient website and app for uploading business content for social media
What do you like best about the product?
Easy to schedule social media content via the app
What do you dislike about the product?
Does not link to CompanyCam or certain other platforms to make reels easier
What problems is the product solving and how is that benefiting you?
Benefits my business by allowing the public to see our work
Not enough experience to determine
What do you like best about the product?
Still new so not enough experience to say
What do you dislike about the product?
Not enough experience yet to determine preferences.
What problems is the product solving and how is that benefiting you?
Hope for it to assist in marketing the business
getting used to it
What do you like best about the product?
Automatic postings are helping so I don't have to remember to post at least once weekly
What do you dislike about the product?
That I cannot have automatic posts more than once a week
What problems is the product solving and how is that benefiting you?
Helping me post without thinking about it
Very easy to navigate
What do you like best about the product?
Very easy to navigate and user friendly.
What do you dislike about the product?
Only being able to upload 10 pictures at one time.
What problems is the product solving and how is that benefiting you?
NA
Travel Advisor
What do you like best about the product?
I love all of the available content and scheduling capablility.
What do you dislike about the product?
I think the approval process and set up can be a bit redundant.
What problems is the product solving and how is that benefiting you?
It helps me stay consistent and organized with content.
I love soci
What do you like best about the product?
Marketing on different platforms at once
What do you dislike about the product?
I havent found anthing that I dislike at the moment
What problems is the product solving and how is that benefiting you?
Marketing
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