SOCi Platform
SOCi Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
3,590 reviews
from
External reviews are not included in the AWS star rating for the product.
Very easy to use and understand
What do you like best about the product?
Being able to post to multiple social media account without having to make individual posts.
What do you dislike about the product?
The approval process and coding for posts are hard to understand.
What problems is the product solving and how is that benefiting you?
Posting the same post to all social media accounts wihtout creating individual posts.
Everything is in one place - viewing friendly - user friendly -
What do you like best about the product?
the visual display of what we have ready to go out, what we have pending approval from media staff, ability to link google with FB and IG posts
What do you dislike about the product?
Learning a new application or software is always frustrating - that is not a knock to SOCI though, truly no complaints
What problems is the product solving and how is that benefiting you?
cross platform posting is very beneficial and cuts back a lot of time. Other staff can get there hands in this side of business easier than giving ADMIN access to our FB account - google listing etc
Time equals money
What do you like best about the product?
The ability to post 1 time and the post is fed to multiple social media platforms, the image library can be seen by all agents and the SOCI professionals are familiar FB policies and guidelines to ensure advertising violations are less likely to occur. The very BEST feature is the ability to schedule out posts.
What do you dislike about the product?
It would be nice if the notifcation and alert features were emailed to all registered associates so that reviews and messages could be responded to efficiently.
What problems is the product solving and how is that benefiting you?
Advertising on social media
Leasing Manager
What do you like best about the product?
It's very easy to use. Very user friend.
What do you dislike about the product?
There isn't anything i really dislike about soci
What problems is the product solving and how is that benefiting you?
Soci is bringing prospects to our apartments
Before by current position I had not worked with Soci. It has been a pleasant surprise!
What do you like best about the product?
Social Media posting calendar...........
What do you dislike about the product?
AI responses............................
What problems is the product solving and how is that benefiting you?
It allows me to do all things Social in one place. It's nice not having to go all over the internet to get things advertised and responded to.
I love the post scheduler, it helps with our social media posts.
What do you like best about the product?
Post scheduler really helps to plan ahead.
What do you dislike about the product?
The least helpful thing is the layout. It can be tricky at times.
What problems is the product solving and how is that benefiting you?
It is solving the problem of posting daily, we can make all the posts for the month in one go and then continue to get other things done.
Love the ease of service
What do you like best about the product?
I love that I can easily schedule the posts on social media and respond to reviews.
What do you dislike about the product?
That I cannot edit some social media posts after scheduling them if they are on the same day.
What problems is the product solving and how is that benefiting you?
Managing and responding to reviews.
SOCI streamlines social media management, boosting online presence and accountability
What do you like best about the product?
SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how efficiently and effectively it streamlines our social media and reputation management tasks across our entire portfolio. SOCI has significantly boosted our online presence and has also been essential in ensuring our on-site teams remain accountable. Its user-friendly interface and robust features have played a major role in helping us strengthen our online reputation and achieve our marketing objectives. SOCi is continually evolving, introducing new features and enhancements to their products. The addition of Genius has made a noticeable difference by reducing the workload for our teams, while still maintaining accountability for social media and reputation responsibilities. With the upcoming launch of Genius Agents, I am genuinely excited to see how these agents will take ownership of tasks and further ease the daily workload for both our teams and myself. Overseeing 37 locations as a single person, these kinds of tools are exactly what I seek in a vendor partnership.
What do you dislike about the product?
The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite these issues, they are relatively minor when weighed against the platform's many advantages. Personally, I prefer using the website on my mobile device rather than the app, as it feels more straightforward. I am optimistic that the app will continue to be developed and see improvements in the near future.
What problems is the product solving and how is that benefiting you?
SOCI simplifies social media management, helping to maintain brand consistency while also effectively overseeing online reputation.
Excellent service for multi-location listing and reputation management
What do you like best about the product?
The SOCi team has always been very helpful and knowledgeable on the subjust of listing and reputation management. Whether I contact our representative directly or use their support system I receive a quick response that addresses my needs. SOCi also has plenty of tools so we can continue to grow with the service.
What do you dislike about the product?
Customers of my company can leverage the SOCi service through our franchise program. These business owners often do not understand what the service will do for them and the process to get connected can be combersome. The problem is not all on SOCi as Google has specific requirements for how listings have to be handled. Maybe more training and field representation would help.
What problems is the product solving and how is that benefiting you?
SOCi's position as Google partner allows them to offer the latest tools to strengthen the online presense of our stores.
Reputation Management made fast and easy
What do you like best about the product?
Soci has made it so easy for me to quickly respond to reviews and manage responses with preformed templates.
What do you dislike about the product?
There isn't really anything that I don't like about Soci.
What problems is the product solving and how is that benefiting you?
Soci helps me respond in a more timely manner.
showing 1,511 - 1,520