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Needs a lot of work
What do you like best about the product?
I like that it posts to more than one social media at a time.
What do you dislike about the product?
Where to start... Unfortunately any picture posted that is more than one picture will not show any additional pictures on Instagram. Had a nice feature where you could add events, but of course that is no longer functional (saw the message that it has been taken down). Even with that being functional, it has links under " Discovery" and "Events" - neither of which actually link the content (Super awesome) . It constantly force closes and says " oops-my bad" essentially. Also, you can no longer schedule recurring plans/posts- which is a real bummer. It is a great concept, but unfortunately everything that makes it functional and useful is no longer working. It allows you to add Tags, but unfortunately they are only for your organization purposes. It will not allow you to copy and paste content- which is also a major issue because each and every time you post, hastags give you more visibility. Having to individually type in those hashtags is just a nightmare. Sad really.
What problems is the product solving and how is that benefiting you?
Not many. Other than cross posting, its just a basic application that is no different from any other for multi-account posting. For real- you do not even have us under your categories! Come on. Apartment Leasing!
Recommendations to others considering the product:
I would use another platform. There are plenty out there that are much more user-friendly.
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Amazing Platform
What do you like best about the product?
User friendly, easy to post on multiple platforms.
What do you dislike about the product?
I don't know of anything I dislike about using it.
What problems is the product solving and how is that benefiting you?
Benefits are easy to train and use with staff
Recommendations to others considering the product:
Link as many accounts
Excellent Customer Service
What do you like best about the product?
Quick efficient responses to residents and prospects.
What do you dislike about the product?
I would love to see responses within 48 hours.
What problems is the product solving and how is that benefiting you?
Very professional uniformed responses to residents. Ensuring all social media reviews are responded to.
The site is easy to use and love that I can post on multiple social platforms at the same time!
What do you like best about the product?
The ease of use for posting content on all of our social platforms and scheduling out a month at a time
What do you dislike about the product?
Sometimes I do not know a post is going to have issues until after it fails to go onto the site correctly.
What problems is the product solving and how is that benefiting you?
It saves a lot of time being able to manage our social accounts through one program cerise’s having to access them individually.
Recommendations to others considering the product:
N/A
Soci
What do you like best about the product?
I like the consistent posts. They keep the page up to date.
What do you dislike about the product?
Not very specific to the property. Not very proactive about updating cover photos.
What problems is the product solving and how is that benefiting you?
Helping remind Soci to check-in and train the team on the posting platform. Training on more meaningful engaging content.
Great platform that saves time!
What do you like best about the product?
We like the ease of posting to our multiple Facebook pages. It saves considerable time, as we have over 20 Facebook pages we need to manage. Replying to comments, reviews, etc. is also a HUGE time saver since it keeps everything in one place.
What do you dislike about the product?
We wish it had more/better content to feed into our posts. Content generation is so time consuming for each individual account to have to create so it's important that we have a solid bank of assets from which to work.
What problems is the product solving and how is that benefiting you?
We are really solving the problem is not being able to connect with our customers as much as we'd like as well as the problem of having very limited resources for social engagement. SOCi saves us time and money to help us solve these problems much more easily.
Recommendations to others considering the product:
There are a lot of "free" programs out there that promise the world with social media management. I'd recommend SOCi, however, due to it's comprehensive integration. It honestly has made our job much easier. The interface is quick and easy to understand and doesn't get so complicated as to bog us down when trying to accomplish simple tasks.
Super responsive and great partners.
What do you like best about the product?
That they listened to what need and made sure they provided it.
What do you dislike about the product?
I wish we could do a little more with social. Like FB & Instagram stories, quizzes, etc. But I understand with what's going on with FB in the media, integrations have to be a bit hard.
What problems is the product solving and how is that benefiting you?
Visibility into our reputation AND social posting dashboard.
Recommendations to others considering the product:
SOCi is an amazing vendor partner for reputation and social media management.
It's great way to manage social media all in one place
What do you like best about the product?
Posting to Face Book, Instagram & Twitter all at once
What do you dislike about the product?
The dashboard could be a little more user friendly.
What problems is the product solving and how is that benefiting you?
Posting to Instagram with my PC is faster & easier for me.
Hands free Social Media
What do you like best about the product?
The best thing about SOCI is that they take care of everything for you. You let them know your parameters and they take it from there.
What do you dislike about the product?
Only thing I could say I dislike is the self serve side of the site. It is not as easy to use as I’d like.
What problems is the product solving and how is that benefiting you?
SOCI stays ahead of the game in both advertising as well as reputation management.
Recommendations to others considering the product:
Worthwhile. Especially if you are not social media savvy.
Soci Review
What do you like best about the product?
I like that everything is centralized in one place. Easy to use!
What do you dislike about the product?
Wish there were more content options for posting immediately.
What problems is the product solving and how is that benefiting you?
The number of reviews on yelp, google etc. were surprising and it's nice to be able to help those customers.
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