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SOCi Platform

SOCi Inc. | 1

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External reviews

2,243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

SoCi Extravaganza

  • July 16, 2019
  • Review provided by G2

What do you like best about the product?
SoCi is a platform that makes scheduling extremely easy when you have multiple accounts to manage. It provides useful analytics and the reps that provide help are extremely useful.
What do you dislike about the product?
It does take a while to upload videos. Posts do take a while to appear on the actual platform.
What problems is the product solving and how is that benefiting you?
With SoCi we are able to manage multiple accounts at once while delivering the correct message in a timely manner. It has saved the team a lot of time.
Recommendations to others considering the product:
If you want to save time scheduling posts, SoCi is the platform to go with. It provides useful analytics to see performances of posts.


    Brooke W.

The expanded social media posting platform that is breaking ground

  • July 16, 2019
  • Review verified by G2

What do you like best about the product?
SOCi is a great tool to plan posts and keep all your content together in one place. Instead of having multiple excel and word documents to keep my content straight it all fits in SOCi saving me time and headaches. The library feature allows you to organize content with tags that you can pull from at a later date. This makes it easy to have multiple accounts that might have similar posting themes or content.
What do you dislike about the product?
The libraries you create cannot be broken up into folders. This can cause pages and pages of libraries which can cause a chaotic look to the platform at times.
What problems is the product solving and how is that benefiting you?
I am able to create post plans for smaller accounts and not have to create content for the rest of the month which is efficient when you have larger accounts that are consistently changing.
The benefit of the discover tab is something that helps when your brain just cannot come up with anymore content (happens to all of us).
Recommendations to others considering the product:
SOCi is the right platform if you have multiple accounts all over the country. It is the Ferrari of social media posting platforms.


    Marketing and Advertising

Great tool for beginners and experts

  • July 16, 2019
  • Review provided by G2

What do you like best about the product?
I like the capabilities. Everything I need to do within social, I'm able to do with Soci.
What do you dislike about the product?
I just need to be able to add videos to insta!
What problems is the product solving and how is that benefiting you?
We're solving a transparency issue we had before by using SOci.


    Dalia L.

Overall great platform for scheduling posts!

  • July 16, 2019
  • Review verified by G2

What do you like best about the product?
I like that you can geo-tag locations and can now post to GMB. I like the convenience of it all.
What do you dislike about the product?
It seems like there are glitches every other month or so. I dislike that you can't schedule reels on Instagram or that you can't post videos to LinkedIn and GMB.
What problems is the product solving and how is that benefiting you?
The reporting aspect is great benefit for our clients so they can check out their performance. Also the reviews section is great!


    Marketing and Advertising

Great Social Media Management Platform!

  • July 16, 2019
  • Review verified by G2

What do you like best about the product?
The best part of SOCi is that it is user-friendly and makes scheduling posts for our clients a breeze!
What do you dislike about the product?
My only two complaints about the platform are that I cannot get push notifications to my phone for messages, and if the name of a Facebook page is too long, I can't search for it to tag that business.
What problems is the product solving and how is that benefiting you?
I save so much time using SOCi to schedule posts for our clients. I love its ability to choose the time of a post, respond to comments and messages directly from the dashboard.


    Real Estate

Good but improvements

  • July 16, 2019
  • Review provided by G2

What do you like best about the product?
the platform itself is really easy for scheduling.
What do you dislike about the product?
the content team could use some improvements but i dont dislike them.
What problems is the product solving and how is that benefiting you?
not good at hyperlocal content
great at keeping posts going
favorite scheduling tool i have used


    Veronica R.

One of the best + still unknown software providers in the marketing industry

  • July 03, 2019
  • Review provided by G2

What do you like best about the product?
The range of abilities in just one platform! We use SOCI every single day and was able to drop 3 other vendors and save 25% in monthly operating expenses from switching.
What do you dislike about the product?
Two years ago we were still waiting on SOCI to finish some features and capabilities but not anymore. This software has fully matured in the last 2 years we've used them.
What problems is the product solving and how is that benefiting you?
Social media posting, boosting, reputation management!


    Pharmaceuticals

So easy to stay organized

  • May 09, 2019
  • Review verified by G2

What do you like best about the product?
I love how organized you can keep everything in Soci, especially for anyone who works within a franchise model. You can maintain numerous social channels for multiple businesses all in one place. I also like that you can run contests/giveaways right from the Soci platform.
What do you dislike about the product?
Facebook accounts can often get unlinked from the platform.
What problems is the product solving and how is that benefiting you?
Soci helps me to maintain the social channels of over 300 independent businesses all in one place. It saves me so much time to be able to see an overview of everyone's stats without having to leave the platform.
Recommendations to others considering the product:
The level of support that Soci provides is unmatched. There is a preliminary "Soci University" of training videos that you can watch to learn the platform, which are very simple and helpful. After that, representatives will help you as much as you need to keep your account running smoothly. They are clearly subject matter experts of their platform and they are always willing to jump on a call or screen-share to show you how to do something within Soci.


    Chris H.

Social Management for Non-Marketing People

  • April 06, 2019
  • Review verified by G2

What do you like best about the product?
SOCi solves a problem for us because it is built for multi-location businesses, enabling the local teams to post to their own social pages using templates and easy to use tools.
What do you dislike about the product?
I think it could be a little easier to use. I wish there were better onboarding tools for end users. I wish it could be used to create Facebook events, but I know that's more of Facebook's fault.
What problems is the product solving and how is that benefiting you?
SOCi steps in where the Facebook apps and website don't cut it.
Recommendations to others considering the product:
Make a good implementation plan!


    Financial Services

Good platform, lots of potential at a great pricepoint

  • March 15, 2019
  • Review provided by G2

What do you like best about the product?
SOCI is awesome if you need to manage social for a large number of internal accounts. It’s easy to manage a Salesforce social strategy, and simple to set up divisions, regions, branches, etc.
What do you dislike about the product?
I dislike the need to re-authenticate your account with various social channels periodically.
What problems is the product solving and how is that benefiting you?
Ability to manage large numbers off social accounts, share creative, do social listening and customer service in a cost-effective platform.
Recommendations to others considering the product:
Great alternative to more popular, expensive platforms.