SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCI - a must have platform for any Team!
What do you like best about the product?
Ease of use, providing a dashboard with a number of features, that was easily implemented with onsite teams upon new hire, offering rapid response customer support, with all information and products in one place. From frequency of use, or someone who only logged in at integration, it is so user friend and easy to navigate.
What do you dislike about the product?
Would like more local event content pulling into suggestions for social media posts.
What problems is the product solving and how is that benefiting you?
Multi-functional dashboard providing quick and user friend access to complete all tasks.
Fantastic global overview!
What do you like best about the product?
My favorite thing is the AI piece that helps me write reviews. I don't always have time to think up and write a response. It is a real time saver!
What do you dislike about the product?
Right now, that I am unable to link my Yelp pages to for a larger scope of review feedback.
What problems is the product solving and how is that benefiting you?
I am able to see and respond to reviews in a more localized location where I have a better view on which locations reviews belong to.
SOCi is so easy!
What do you like best about the product?
Soci is so easy to use. The libary of content is amazing!
What do you dislike about the product?
I can not say anything bad about this platform.
What problems is the product solving and how is that benefiting you?
Reviews
Convenience at its best
What do you like best about the product?
I love how convenient it is to schedule social media posts. Insights features are a great tool so that I know what posts are most effective and what sites are getting the most attention from my posts.
What do you dislike about the product?
I have not found a downside to using SOCi.
What problems is the product solving and how is that benefiting you?
Time management, saves me time by allowing me the opportunity to post in multiple locations at one time.
So is had been great and impactful to our business.
What do you like best about the product?
I love how it combines social media, reviews in one location.
What do you dislike about the product?
I have not had a lot of complaints in my time with soci.
What problems is the product solving and how is that benefiting you?
Having to do the same thing over and over again on multiple accounts.
Great content delivered daily!
What do you like best about the product?
Content for three articles with my branding is delivered to my email daily to post on Facebook, Twitter and LinkedIn. The links are easy to use and I post daily.
What do you dislike about the product?
I have to manually post each article to the three social media sites.
What problems is the product solving and how is that benefiting you?
SOCI addresses consistency and visibility on social media to benefit my real estate business. Having content delivered to my email for posting solves the task of finding relevant content from various sources.
Extremely Helpful
What do you like best about the product?
SOCi has been such an easy company to work with and their integration into our marketing team has been seamless. I have had two account managers and both has gone above and beyond to get back to me quickly with an always ready to help attitude. They have made my job so much easier.
What do you dislike about the product?
The only thing i would change about SOCi is the dashboard/interface. I think it could be a little more user-friendly and streamlined. There is so much great data but it is a little hard to find.
What problems is the product solving and how is that benefiting you?
SOCI is helping me write and respond to reviews faster than I ever could on my own and coming up with content for our social media that would take me days to complete.
Easy to set up and easy to use. Great way to automate some content for social media.
What do you like best about the product?
It's set it and forget it for brand style posts
What do you dislike about the product?
Nothing so far. It's working just fine.
What problems is the product solving and how is that benefiting you?
I don't have to remember to do a brand post a couple of days per week.
I love SOCi and our clients love it more!
What do you like best about the product?
I love how easy to use is for our clients with multilocations!!! We can post and share social gaphics with their locations pretty fast. I love this tool because it allows the franchisees to access all their social platforms in one place. Their customer support team is super fast to get back to us when we submit a ticket. The implementation was pretty straight forward and the customer success manager was pretty helpful.
What do you dislike about the product?
The reports could be improved. There is no way to customize them.
What problems is the product solving and how is that benefiting you?
Everything is in one place for the 51+ locations for our client. We are able to schedule social media, launch campaigns, and respond to comments all in one place.
Good service, even better team
What do you like best about the product?
The support team is great, our CSM is responsive and knowledgable, the team made the implimentation so easy and the platform itself is very user friendly but can still accomplish pretty much everything i need from it.
What do you dislike about the product?
The only downside of SOCi compared to our previous vender is the lack of a native review source for our stores to take advantage of.
What problems is the product solving and how is that benefiting you?
The easiest way to manage multiple listings. Easy organization from store - district - area - and company wide level. Easy social media management tool. Good analytics tools.
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