SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy to link Social Media accounts
What do you like best about the product?
It is easy to connect most social media accounts & schedule postings that are preloaded from your corporate entity.
What do you dislike about the product?
For connecting to Instagram, you need to have a "business Instagram" account. This is dissapointing because I prefer to have a "Creator Instagram" account for various reasons including exposure, more flexibility to create Reels.
What problems is the product solving and how is that benefiting you?
Automatically posts content for me, easy way to manage social media platforms all in one
Very easy to use
What do you like best about the product?
It is a very inciteful program which allows you to control everything on your Google Business page. If you are missing options, they will let you know. There are so many other things such as call logging and lead opportunities.
What do you dislike about the product?
SOCi works well, just that we have 3 departments, but one website for all 3
What problems is the product solving and how is that benefiting you?
Getting our business better responses on google and on searches.
Love SOCi!
What do you like best about the product?
The convenience of having all of my social media platforms in one place. It's nice to have once place to do it all. I also appreciate SOCi's scheduling features and it's reporting.
What do you dislike about the product?
It can be buggy at times, which can cause issues if my posts don't go up when I expect them to.
What problems is the product solving and how is that benefiting you?
SOCi saves me a lot of time when I can schedule a posts for multiple platforms in only a few clicks.
Not a SOCi fan...
What do you like best about the product?
Still searching for what I like about SOCi....
What do you dislike about the product?
Ease of use is not easy. Trying to get direction on what I am asking for has been a LONG process. We have to continuously email back & forth. SOCi tells me this should work this way, when I get into my system it does not work. I still have not received the notifications that I am supposed to get when updated my website or when reviews are received or responded to. The Pages page is not easy to use or to add information that we would like to use on our website. I am still working through issues. Going on 2 months trying to make sure my website gets updated. Not a fan!
What problems is the product solving and how is that benefiting you?
SOCi is creating more problems for me & I am still searching for how this will benefit me.
Amazing platform that makes social media tasks SO much easier!
What do you like best about the product?
The ease of use. I love being able to schedule my posts well ahead of time and not having to worry about it daily. I use it every day to monitor messages, engagement, and to see what is available for future posting.
What do you dislike about the product?
Nothing! I really do like all of it. The only thing I would like to see improved is when we get a SPAM type of message or engagement, it immediately posts as negative or neutral, which affects the overall meter. I am able to manually change it but that is the only downside.
What problems is the product solving and how is that benefiting you?
SOCi keeps me from having to post to my social media platforms individually. It also helps me post to both of my locations at one time, which saves me a ton of time.
Mostly love it
What do you like best about the product?
Easy scheduling tool makes pre-planning a breeze. Having the libraries of images is also very helpful.
What do you dislike about the product?
Cannot tag/@ people who we are connected with. For example, if I post on FB about another business that has helped us, I can include their web link, but I can't add "@businessname" to make sure they see the post. This impacts FB, IG, and LinkedIn.
What problems is the product solving and how is that benefiting you?
Cross posting takes time that SOCi minimizes. Better than logging into and managing posts on all platforms.
Useful Social Media Content
What do you like best about the product?
They are concise and consistently posting relevant content.
What do you dislike about the product?
Some of the hashtags aren't relevant. Too may hashtags sometimes.
What problems is the product solving and how is that benefiting you?
Persistently posting on my social media. I often don't have time to do this on my own.
Easy to use
What do you like best about the product?
I love that everything is in one place. All platforms, messages, reviews, EVERYTHING!
What do you dislike about the product?
I have issues boosting posts on Facebook
What problems is the product solving and how is that benefiting you?
Time management. Having everything in 1 places saves time
Huge time saver for those with limited staff
What do you like best about the product?
Soci gives you the ability to plan your social media marketing months in advance. This frees up your time to focus on other areas of the business.
What do you dislike about the product?
We haven't had anything to report that we didn't like about SOCI
What problems is the product solving and how is that benefiting you?
SOCI has given me time back day to day to focus on other tasks.
User friendly, residents love the engagement!
What do you like best about the product?
It is super easy to navigate. Our residents love the content we can create via soci and share to all our socials.
What do you dislike about the product?
Not a single negative comes to mind for me.
What problems is the product solving and how is that benefiting you?
Being able to schedule content ahead of time to post on it own is brilliant!
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