SOCi Platform
SOCi Inc.Reviews from AWS customer
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External reviews
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Great tool to manage reviews for multiple sites
What do you like best about the product?
Dashboard is very easy to navigate and it's easy to identify reviews that have not been responded to.
What do you dislike about the product?
I really dont have anything to report that i dislike.
What problems is the product solving and how is that benefiting you?
Online review notifications and repsonse is simplified.
Easy to Use
What do you like best about the product?
Helps to schedule all social events for the month at once.
What do you dislike about the product?
I like everything about Soci. What's not to like?
What problems is the product solving and how is that benefiting you?
Loving the A I generated responses to reviews.
Love it! Super easy to use
What do you like best about the product?
Easy scheduling for social media content. It allows me to free up my day and manage my time appropriately since I wear many hats as a manager.
What do you dislike about the product?
N/A. It is a great way to post and manage content and reviews!
What problems is the product solving and how is that benefiting you?
Planning ahead and paying attention to our reputation score. It benefits business big time.
User friendly and so many great features.
What do you like best about the product?
I love that it allows me to post on all platforms, schedule whenever, and even edit.
What do you dislike about the product?
I don't have a dislike. I use it everyday and have not found any issues
What problems is the product solving and how is that benefiting you?
Scheduling post across all platforms
Easy site to navigate
What do you like best about the product?
I really like the interactive calendar to help organize things
What do you dislike about the product?
I have not experienced any downsides so far. Sometime it can be a little slow.
What problems is the product solving and how is that benefiting you?
Having to keep track of indivudal postins across multiple locations
Soci is such a quick and easy way to get a message out on multiple Social Platforms.
What do you like best about the product?
Being able to send messages to FB, Google and Instagram with only one post. The ease of attaching photos and being able to see reviews and respond directly through the site.
What do you dislike about the product?
I don't think it's Soci's issue but instagrams. It's aggravating that some pictures that will post to FB and Google are over the limit size for Instagram. Also, I don't like the response of 'Positive, Negative or Neutral' as they are not accurate with the comments received.
What problems is the product solving and how is that benefiting you?
Getting the word out quickly and timely. Being able to schedule notices is great. I do love the ease of the site use.
It is very easy to use and understand.
What do you like best about the product?
Soci makes it quick and easy for us to schedule posts for our social media platforms to expand our business. It also easily connects to Canva to be able to make our own designed posts!
What do you dislike about the product?
The only downside of SOCi is having the think of consistent things to post on there lol
What problems is the product solving and how is that benefiting you?
SOCi allows us to post all updates on community events on social media, which then elimates the problem of having to personally notify all interested parties of the events.
Easy to use
What do you like best about the product?
Easy to respond to reviews. Customer support is quick to respond to issues. Easy to see reviews on social media sites that are linked as well.
What do you dislike about the product?
Review responses need to have an easier way to add emoji's. It always removes them when I first submit the response and I have to go in and edit the response just to add it again. A 😊 at the end of a response makes a huge impact on how people feel when they see that the business owner responded to their review.
What problems is the product solving and how is that benefiting you?
I've noticed an increase in people calling in for quotes since Farmers switched to SOCi.
I love soci, it helps me schedule my social media posts.
What do you like best about the product?
SoCi is super helpful if you are really busy and need to plan your social media content for your business.
What do you dislike about the product?
I think SoCi could use some modern tweaks when posting certain content but aside from that its great.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple social media pages and respond to all sorts of reviews for our business in one spot.
Everything at your fingertips
What do you like best about the product?
The dashboard is incredible with toggles to sort and filter based on your need. Automated reports make the process a no-brainer and I especially appreciate the roll-up reports by portfolio and notification system as new reviews are received. The interface is clean, user friendly and easy to learn. I'm thrilled we've moved to this platform!
What do you dislike about the product?
I wish there were a mobile app so that i could access the information while in the field vs. logging into a website from my mobile device (having to zoom in etc).
What problems is the product solving and how is that benefiting you?
One login makes this easy to use, and the auto-alerts keep me posted when i am too busy to login. I love being able to access this at my fingertips and the alerts are helpful and not overwhelming.
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