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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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3,992 reviews
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    Brittany P.

Easy. Fast. Reliable. Convenient.

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
I absolutel love how easy it is to work through all that SOCi has to offer since we use it frequently, and I have never experienced any lags or glitches in their software. I love that it helps keep our buisness reviews updated and allows us to have a generated response option, which saves us a lot of time. There is a wonderful customer service center dedicated to helping us, if we should ever need it. 10/10 HIGHLY recommend!
What do you dislike about the product?
There is not one simgle thing that I did not like about SOCi! NOT ONE!
What problems is the product solving and how is that benefiting you?
SOCi gives us the oppertunity to stay on top of all our reviews for all of our locations, and makes it breeze to respond to all clients that have left us a review.


    Monica M.

SOCi

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
I like that it makes it so simple to add a quick post to all of your social media apps from one main source, is so convinient.
What do you dislike about the product?
I don't dislike anything from SOCi. Is been great so far.
What problems is the product solving and how is that benefiting you?
The main advantage is that is extremely convinient for offices who are always needing to multitask. To use one place for all of our platforms it just makes it so much easier.


    Consumer Services

Franchise Owner of Card My Yard Mankato

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
I loved the ease of the app. It was very slick!
What do you dislike about the product?
That I had to log into the app every time.
What problems is the product solving and how is that benefiting you?
It was making my life easier by having all of my social media ready to be posted instantly. It benefited my immensly by saving me time.


    Brittney N.

Very easy, simple to use

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
I can schedule post for a whole month, so i'm not constantly trying to keep up with my social media page.
What do you dislike about the product?
I haven't figured out how to add a clickable link on my post
What problems is the product solving and how is that benefiting you?
I don't have any problems


    Jennifer F.

Making easy work

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
SOCi has saved me a ton of time with social media postings. I can schedule some time one day and schedule out the entire month of postings on multiple platforms. Super helpful!
What do you dislike about the product?
Sometimes when I want to add an additional unscheduled posting it takes a bit to figure out how/where to add it.
What problems is the product solving and how is that benefiting you?
Saves a ton of time and allows me to schedule and post to multiple platforms. Makes me aware of questions asked in case I missed them.


    Thomas B.

SOCi was good, and getting better

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
That there are constant updates to the system, so things that were not working get resolved and start working, then are refined to make them work better.
What do you dislike about the product?
At first, it was about passing the buck. I would contact SOCi, and they would tell me to contact Farmers, and Farmers would tell me it is SOCi's responsibility. The Farmers help person would get the info to SOCi for me and get my needs met.
What problems is the product solving and how is that benefiting you?
So far it has been about Social Media posting to X, Facebook, Insta, Google, and LinkedIn as well as responding to reviews. I am hoping we get the other features that are in the training videos, those are not in the "Farmers" platform yet.


    Amanda T.

SOCi is amazing for resident feedback

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
I love the immediate responses to reviews from residents. SOCi is incredibly easy to use and was seemless implementation into our processes. I love the weekly reports giving me an overview of my portfolio.
What do you dislike about the product?
I have not found a single items that was difficult to use with the system.
What problems is the product solving and how is that benefiting you?
Online Reputation Managment, immediate feedback to resident and tracking on my portfolio


    Commercial Real Estate

Great overall!

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
scheduling posts in advance especially for the weekends/holidays
What do you dislike about the product?
Not a downfall but I do not use the responding to reviews portion
What problems is the product solving and how is that benefiting you?
helping us post consistently by scheduling them out for us


    Michael D.

SOCi: Simplifying the Social Media Experience for Large Scale Businesses

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
I love the scheduling feature on SOCi. Being able to schedule out posts in advance allows me to dedicate time to other things knowing my posts will be sent through with no issue.
What do you dislike about the product?
I would say that the implementation of new updates on the social media apps is a little slow. Not being able to upload multiple photos to a single instagram post is a little disheartening considering the feature has been out for a few years now.
What problems is the product solving and how is that benefiting you?
Social media engagement! Being able to engage with your community is huge for retention.


    Dmitry H.

SOCi is great for streamlining our business's social media and saves us so much time!

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
SOCi is great for streamlining our business's social media and saves us so much time!
What do you dislike about the product?
SOCi can be a bit difficult to navigate at first, and does take some time getting used to.
What problems is the product solving and how is that benefiting you?
It helps us keep our social media in one place for all employees to use and keep track of and schedule posts.