SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi - for Local Listing Management
What do you like best about the product?
We’ve had a fantastic experience working with SOCi to manage the local listings for all of our newly acquired branches following a recent merger. Their team was incredibly helpful, responsive, and resourceful throughout the entire process. They made what could have been a complex and time-consuming task feel seamless and well-organized. Thanks to SOCi, our branch information is now consistently updated and optimized across platforms, helping us maintain a strong local presence. Highly recommend their services to any business looking for reliable local listing support!
What do you dislike about the product?
One area for improvement would be follow-through on additional requests outside of the initial onboarding. While not a deal breaker by any means, more consistency in that area would make an already strong partnership even better.
Overall, SOCi has been a valuable partner in helping us maintain a strong and consistent local presence. We appreciate their support and would recommend them to any business navigating multi-location listing management.
Overall, SOCi has been a valuable partner in helping us maintain a strong and consistent local presence. We appreciate their support and would recommend them to any business navigating multi-location listing management.
What problems is the product solving and how is that benefiting you?
SOCi has helped us solve a major challenge: managing and updating local listings across multiple platforms for a large number of branches, especially following a recent merger. With so many new locations to onboard, ensuring consistent and accurate information—like addresses, hours, and contact details—was a complex task.
SOCi streamlined this process by centralizing our local listing management, saving us time and reducing the risk of errors or inconsistencies. Their platform and team made it easy to maintain a strong local presence, which is critical for customer trust and search visibility. As a result, our branches are now more discoverable online, and we’ve seen improvements in both brand consistency and local SEO performance.
SOCi streamlined this process by centralizing our local listing management, saving us time and reducing the risk of errors or inconsistencies. Their platform and team made it easy to maintain a strong local presence, which is critical for customer trust and search visibility. As a result, our branches are now more discoverable online, and we’ve seen improvements in both brand consistency and local SEO performance.
Amazing
What do you like best about the product?
Their easy process to schedule posts and captions.
What do you dislike about the product?
Engagement reports are a little confusing.
What problems is the product solving and how is that benefiting you?
Post scheduling
Solid Marketing Tool, Needs More Advanced Features
What do you like best about the product?
I find SOCi straightforward to set up, which has been beneficial for connecting all social media outlets. I appreciate how SOCi streamlines posting and marketing, enhancing the efficiency of promoting my business. The ability to post across multiple platforms is particularly useful and adds value to my marketing efforts.
What do you dislike about the product?
{"I don't have time to learn and use all the features SOCi offers.","I'm unable to post reels from SOCi without changing the size and alignment.","I find that SOCi doesn't offer more than what ChatGPT could do for free."}
What problems is the product solving and how is that benefiting you?
I find SOCi streamlines posting and marketing, boosting my business efficiency by allowing me to post across platforms effortlessly.
I really like the ability to send a post through all social media at one time !
What do you like best about the product?
Saving time post and helping my company's social media presence.
What do you dislike about the product?
I do not have anything I dislike at this time.
What problems is the product solving and how is that benefiting you?
Solving time consuming posting and giving my company more time to focus on getting more business.
Positive experience for me and my company
What do you like best about the product?
Easy Multi-Platform Processing, View Preview in different formats, Respond to Google Reviews, Multiple Locations in the same area, Scheduling Posts
What do you dislike about the product?
I don't have any major complaints. However, I have noticed that the preview occasionally does not match what is actually posted. For instance, the final post can sometimes appear off-center compared to the preview.
What problems is the product solving and how is that benefiting you?
Everything for my two locations in one place. Social Media accounts and Google Business Reviews
"Anytime Fitness NA" Incentive Review
What do you like best about the product?
I like how it engages me with compliments and concerns left via google reviews allowing me to respond in a timely manner. Love it!
What do you dislike about the product?
The email notifications could be faster. I get notified hours after the fact
What problems is the product solving and how is that benefiting you?
online customer complaints
SOCI is great!
What do you like best about the product?
I love being able to manage reviews and social media scheduling all in one place. I've used other scheduling apps before that didn't work nearly as well.
What do you dislike about the product?
It's not the prettiest app I've ever used, but its the functionality that counts!
What problems is the product solving and how is that benefiting you?
It helps me manage my cross platform social media, I can upload one post and it sends it everywhere with little editing required between platform differences. It also helps me respond to google reviews faster than if I relied on solely Google notifications.
User Friendly
What do you like best about the product?
It allows me to focus on the other aspect of my job as it is easy to use.
What do you dislike about the product?
So far, I haven't encountered any drawbacks while using SOCi.
What problems is the product solving and how is that benefiting you?
This really elevates our experience to a whole new level!
Soci is very helpful when it comes to finding honest feedback
What do you like best about the product?
SOCi is great because it makes managing everything in one place super easy. You can handle social media posts, reviews, and listings for multiple locations all from one platform. It saves a ton of time and helps keep everything consistent and organized.
What do you dislike about the product?
The platform can be pricey for smaller businesses, especially given how many features it has.
What problems is the product solving and how is that benefiting you?
It brings all our platforms into 1 and helps us get to everything easier.
Makes Social Media Marketing A Breeze
What do you like best about the product?
I typically dictate two hours at the end of each month the schedule 15-20 posts for the following month across multiple platforms. It is so daunting and time consuming to do it individually. This is a solution that allows me to do it on my own easily.
What do you dislike about the product?
I don’t have any particular complaints, interface is simple and intuitive on mobile and desktop.
What problems is the product solving and how is that benefiting you?
Spending too much time posting on multiple platforms
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