SOCi Platform
SOCi Inc.Reviews from AWS customer
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Ease of posting to all Platforms
What do you like best about the product?
I love that I am able to post to all our social media platforms in one easy step! Previously I would have had to post the same post separately to each platform and sometimes different people would have to post as well.
What do you dislike about the product?
So far, there is nothing that I do not like about SOCi.
What problems is the product solving and how is that benefiting you?
Ease of posting.
Quality products with a quality team
What do you like best about the product?
The ability to have all of my profiles in one place and create all of my Facebook, Google Business, etc. posts in a single place.
What do you dislike about the product?
There are some oddities in how the platform works sometimes. I would think some features would be under other headers or in different areas, but I am overall pleased.
What problems is the product solving and how is that benefiting you?
This platform has helped us consolidate tools and save money while allowing us a better all-in location to improve our local and review strategies.
Easy & convenient
What do you like best about the product?
I love that I can schedule posts to multiple social media accounts and platforms, AND manage customer reviews, all from my iPhone!
What do you dislike about the product?
I need to figure out how to turn off notifications for comments on social media, as I manage my responses via accounts closely from the actual social apps
What problems is the product solving and how is that benefiting you?
It's more efficient to schedule all of my posts and also I don't have to check multiple platforms for reciews
Great data insights!
What do you like best about the product?
I enjoy the data insights on my businesses and how SOCi organizes what customers are saying in helpful ways.
What do you dislike about the product?
I wish it was easier to see multiple groups of businesses side by side.
What problems is the product solving and how is that benefiting you?
Answering customer feedback on our behalf. The dashboard shows insight from the customer feedback.
Excellent quality service!
What do you like best about the product?
I love how easy the site is to use! It's very user friendly and the features are functional and useful! It helps me grow my business and create future growth opportunities! Highly recommend SoCi!
What do you dislike about the product?
Customer service can be difficult at times to connect with.
What problems is the product solving and how is that benefiting you?
Creating opportunities for business development and growth
Great tool!
What do you like best about the product?
It makes me think more deliberately about my social media planning and posts!
What do you dislike about the product?
I haven't found anything I dislike about SOCi yet.
What problems is the product solving and how is that benefiting you?
It makes it easier for me to plan out my social media posts and track their effectiveness.
Posting updates on Social is easy!
What do you like best about the product?
Soci makes it so much simpler to prepare and schedule posts and updates. It saves me time and is a very quick process.
What do you dislike about the product?
I only wish I could include a few other sites besides Facebook and Google business pro.
What problems is the product solving and how is that benefiting you?
SOCi is simplifying an ongoing task of staying visible and relevant on Social Media.I can take a few minutes each week and load the contact and then not worry about staying current with my posts. It's terrific.
Soci makes keeping up with our social media effortless
What do you like best about the product?
I love that our corporate office can create content for us and it is very easy to schedule and subcribe to the content as well as make changes when applicable. I have not used Soci for much more than this however it looks like there are many tools to build a decent online presence.
What do you dislike about the product?
I can't say there is anything I dislike but it would be helpful to have a notification when a new calendar is dropped or changes are made to an existing calendar. I sometimes forget to go in and schedule the content that is created for us so a reminder would be helpful. If one already exists I do not know how to set it up. It may also be helpful to receive weekly emails with tips on how to get the most out of soci.
What problems is the product solving and how is that benefiting you?
I do not have time to create content nor am I proficient in doing so. If it were not for our corporate office using Soci to create content for us and allow us to schedule it with ease we would not have an online presence through social media.
Well rounded solution
What do you like best about the product?
Able to schedule posts to multiple social media accounts at the same time to streamline processes. Also able to respond to messages and comments in the same tool.
What do you dislike about the product?
Clicking through to some functions seems a bit clunky. The UI has an older internet vibe to it instead of feeling fresh and new. It's not easy to find failed posts so that they can be addressed.
What problems is the product solving and how is that benefiting you?
Content is easily delivered by corporate so that I, as the end user, can easily schedule posts to all of our social media accounts for my specific facility. I can then focus on other outreach.
Good experience
What do you like best about the product?
Saves time by publishing social content.
What do you dislike about the product?
Slow turnaround times and delayed responses.
What problems is the product solving and how is that benefiting you?
Publishing content to social media sites.
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