SOCi Platform
SOCi Inc.Reviews from AWS customer
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LOVE how easy it is to manage my social media posts + reviews!
What do you like best about the product?
Review assistance! It is so easy to use!
What do you dislike about the product?
Can be hard to get my leasing team to take the time to use.
What problems is the product solving and how is that benefiting you?
Helps me manage my social media calendar and reply to all my reviews! (with different things to say so I don't sound like a robot)
Set it and forget it
What do you like best about the product?
Ease of use for social media posts are great for staying in your sphere's feed.
What do you dislike about the product?
Wish I could schedule posts farther in advance to sit down do a few months at a time. When I get behind, which is more and more lately, I never know what I'm going to be posting.
What problems is the product solving and how is that benefiting you?
Posting relavant information on my behalf
Marketing made easy
What do you like best about the product?
I love that we are able to post to mutiple platforms at once. Also, I love planning ahead for different events, photos, videos, and stories.
What do you dislike about the product?
I wish we could move images around once they are uploaded.
What problems is the product solving and how is that benefiting you?
Soci has helped me with planning out my marketing techniques. Before I would forget different captions or videos to post, now I am able to do it for the entire month and keep my ideas together in one area.
Not recommended
What do you like best about the product?
Soci has a lot of features for review management. There are also a lot of features for managing and updating listing location data at scale.
What do you dislike about the product?
Customer service is not there. This is not an industry-leading platform, so what they need to compete with other platforms is to lean into the service component of the offering and less on technology. If customer support is important to you, I would not recommend Soci.
What problems is the product solving and how is that benefiting you?
Managing location data at scale. For any organization that has multiple geographic locations, using a service or platform to manage at scale is a must. It is important to balance the technology and feature offerings with the service component. Soci is not doing well at either.
Easy Social Media Management Tool
What do you like best about the product?
I love the ability to schedule posts ahead of time!
What do you dislike about the product?
Everything about SOCi is great! There is nothing I would do differently
What problems is the product solving and how is that benefiting you?
It's an all in one platform multiple users can access to make a schedule posts. I love that we can plan a month or more in advance and all the work is done after that.
Easy Review Response
What do you like best about the product?
It's fantastic to be able to respond to reviews and control brand data in one place
What do you dislike about the product?
It's only available to enterprise customers.
What problems is the product solving and how is that benefiting you?
Centralized review and listing management is easy to use.
Easy to use
What do you like best about the product?
Fairly user friendly & able to adjust all attributes in one place
What do you dislike about the product?
Reporting dashboard can be confusing and sometimes disconnects from accounts
What problems is the product solving and how is that benefiting you?
Ability to centrally manage multiple listings in one place - makes it easier to manage all listings
SOCi
What do you like best about the product?
Able to post to multiple social media accounts in one post
What do you dislike about the product?
Not enough editable features specific to each app prior to posting
What problems is the product solving and how is that benefiting you?
Helping post to Facebook even after account access has been blocked on desktop
Great for multi-postings
What do you like best about the product?
The ability to post on multiple locations and multiple platforms (Facebook, Instagram, Google) at once.
What do you dislike about the product?
Nothing comes to mind! So far everything is working great.
What problems is the product solving and how is that benefiting you?
Saving time for having to post on multiple platforms and check multiple sites - it's all in one place with SOCi.
Its ok, customer service is amazing
What do you like best about the product?
That it connects all social media platforms
What do you dislike about the product?
That what ever we post to soci does do to our page also.
that it also doesnt give a discriptive brake down on how or spreds the money that was spent across each platform and, how amny views, or clicks per each platform.
that it also doesnt give a discriptive brake down on how or spreds the money that was spent across each platform and, how amny views, or clicks per each platform.
What problems is the product solving and how is that benefiting you?
no sure?
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