SOCi Platform
SOCi Inc.Reviews from AWS customer
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Excellent
What do you like best about the product?
SOCi is amazing product that compiles all of your reviews from different platforms into one viewing experience. I also enjoy that it allows us to select our competitors and see how we stand in comparison.
What do you dislike about the product?
Absolutely nothing at all, I have zero complaints or dislikes
What problems is the product solving and how is that benefiting you?
Helps us see how we are doing versus our local competition
Soci review
What do you like best about the product?
Soci is a great source of information, it gives a great snapshot of what the residents are favoring and what we can improve upon. It is also very user friendly.
What do you dislike about the product?
I wish there were more pre-generated responses that we could use to save time when responding to surveys.
What problems is the product solving and how is that benefiting you?
It is allowing us to keep a pulse on how the residents are feeling at any given time.
Great way to create social media marketing
What do you like best about the product?
It's easy! Posting is automated and I don't have to think about it.
What do you dislike about the product?
It would be nice to be able to make edits really easily.
What problems is the product solving and how is that benefiting you?
It allows me to post social media content without having to prepare it myself.
great service for multiple social platforms
What do you like best about the product?
The platform is user-friendly and doesn’t take long to learn.
Scheduling and publishing posts across multiple platforms saves a lot of time.
The reporting/analytics tools give a good overview of engagement and performance.
Scheduling and publishing posts across multiple platforms saves a lot of time.
The reporting/analytics tools give a good overview of engagement and performance.
What do you dislike about the product?
The interface can sometimes feel clunky or slow to load.
Customization options for templates and branding are limited.
Some reports don’t go deep enough for advanced marketing needs.
Customization options for templates and branding are limited.
Some reports don’t go deep enough for advanced marketing needs.
What problems is the product solving and how is that benefiting you?
Managing multiple social media accounts in one place, instead of juggling separate logins.
Saving time by scheduling posts across platforms in advance.
Providing analytics and reporting tools so I can measure engagement and see what’s working.
Saving time by scheduling posts across platforms in advance.
Providing analytics and reporting tools so I can measure engagement and see what’s working.
Great Platform for mutli-posting and creating high quality content
What do you like best about the product?
The AI support to rewrite your post and the easy sync between platforms
What do you dislike about the product?
It can work slower sometimes depending on the heavy usage by others maybe
What problems is the product solving and how is that benefiting you?
The biggest problem is to separately sign in and post in each platforms to their own needs, requirements and aspect ratios etc. Sochi solves this problem
Easy and Intuitive Platform
What do you like best about the product?
It has been very easy working with SOCi. It's a great tool to organize my posts, respond to reviews, and generate reports to help me understand my social media presence.
What do you dislike about the product?
Only thing is that my videos will not properly upload using the mobile app. I often need to email the video to myself and then upload it using the web browser instead.
What problems is the product solving and how is that benefiting you?
It helps me stay organized when it comes to scheduling social media posts.
Easy to use!
What do you like best about the product?
I have been using it for all my social media content and it is super easy to figure out. I love that I create one thing and can post it on all my social media sites with one click!
What do you dislike about the product?
If I need to edit something, I can’t edit once and reschedule all at once… I have to go in each one separately to edit.
What problems is the product solving and how is that benefiting you?
I am able to get content out at peak times and I don’t have to guess on when the best time would be!
Ease of use and very efficient
What do you like best about the product?
Soci is constantly sending me updates about reviews that our social media, etc. are getting. What I love about this, is that I can promptly respond to these. I also really like how it generates responses to our reviews, and allows us to edit them to make them more personal. This is a great feature. Soci was very easy to learn and implement in our clinic. I use SoCi on a daily basis to check our online stats and our review status.
What do you dislike about the product?
At this point in time, there is no area of SoCi that I dislike.
What problems is the product solving and how is that benefiting you?
Keeping up with socials (frequent posting of content), tracking the neighboring areas and their google status compared to ours, generating responses to reviews and allowing editing where applicable.
Soci makes it easy
What do you like best about the product?
Consolidated reviews make it easy to view and respond from one place
What do you dislike about the product?
I’m not sure how to use most of the features…
What problems is the product solving and how is that benefiting you?
It helps me to save time by placing all reviews in the same place
Soci Review
What do you like best about the product?
I have the ability to post to my social media platforms ahead of time. I can also see insights, engagement and reviews posted to the page.
What do you dislike about the product?
Unable to remove bad reviews.At times, the reviews are spam and we struggle to take them down. And end up burying them instead.
What problems is the product solving and how is that benefiting you?
It is ensuring our Centers have consistent social media engagement without needing to log in every day. Our organization is also allowed to have predownloaded posts as well.
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